Amdocs (NYSE: DOX), the leading provider of customer experience systems, has been selected by Clearwire Communications LLC, a subsidiary of Clearwire Corporation, for a multi-year agreement for the license and implementation of Amdocs CES 7.5 products and managed services. The Amdocs products and services will support Clearwire’s retail and wholesale business. [Read more…]
Convergys: U.S. Wireless Service Providers Confront Costly Challenges as Mobile Data Usage Escalates. Now What?
At CTIA Wireless 2009 this week in Las Vegas, Convergys Corporation (NYSE: CVG), a global leader in relationship management, shared its insights on the importance of proactive customer care to reduce “early life churn” with regards to growing consumer and business adoption of mobile data usage. [Read more…]
Cellular South Selects Oracle Communications Applications
Cellular South has selected Oracle’s integrated applications to support its order-to-cash business process – from service creation and deployment through revenue recognition. The applications will help the Mississippi-based wireless provider reduce cost and risk, while accelerating time to market and improving customer satisfaction. [Read more…]
ConceptWave Selected as One of Stratecast’s Global OSS BSS 10 to Watch
ConceptWave®, a leading provider of product catalog management and order automation solutions, has been named one of Stratecast’s Global OSS/BSS 10 companies to watch in 2009 for its success in complex product catalog and order orchestration projects in the communications industry. [Read more…]
Convergys Announces Enhanced Infinys ICOMS Convergent BSS OSS System
Convergys Corporation (NYSE: CVG), a global leader in relationship management, has announced enhancements to its Infinys [R] ICOMS convergent BSS/OSS system that significantly improve cable and DBS operators’ ability to deliver a superior service experience – boosting customer satisfaction, loyalty, and profitability, while supporting a model of reduced total cost of ownership (TCO). [Read more…]
WiMAX Forum Infrastructure Interoperability Program to tap into Clearwire network and technical expertise
The WiMAX Forum® today announced the launch of its Interoperability Testing (IOT) Certification program, which will leverage Clearwire Corporation’s commercial WiMAX network experience to further ensure interoperability in the 2.5GHz spectrum band. Compared to other mobile IOT programs, this WiMAX Forum IOT Certification program is unprecedented because of its ability to accelerate certification of all vendors’ products and provide more certainty to operators around the globe that WiMAX™ products will efficiently interoperate in a commercial network environment. [Read more…]
Norway’s GET Deploys Amdocs Cable Solution
Amdocs (NYSE: DOX) the leading provider of customer experience systems, announced that GET, Norway’s leading provider of voice, data and digital TV services, has deployed the Amdocs provisioning and fulfillment solution for cable, and enabled its first digital TV virtual network operator (VNO) to go live. The announcement was made at The Cable Show today. [Read more…]
Mexico’s Largest Cable Operator Selects Telarix
Telarix, Inc., the leading provider of business information exchange and interconnect OSS/BSS solutions for content providers, IP service providers and global fixed and mobile operators, has recently announced that Mexico’s largest cable operator has deployed Telarix’s portfolio of interconnect business optimization solutions. The service provider will leverage Telarix’s iXTools® to manage their growing portfolio of services, including digital voice. [Read more…]
BSS Summit Amsterdam Coming Soon

After detailed research within the billing and IT community, the agenda for IIR’s forthcoming BSS Summit has been finalised and is available to download today. Be the first to see the exciting line up of speakers, as well as the informative array of learning opportunities that await you in Amsterdam this year. [Read more…]
Comtrend UK Appoints Brian Gregory Director of Sales for the UK and Ireland
Comtrend UK, a leading designer and manufacturer of advanced networking solutions for broadband and mobile operators, has appointed Mr Brian Gregory as Director of Sales for the UK and Ireland. [Read more…]
Amdocs Continues to Demonstrate Leadership in Customer Experience Systems for the Cable Broadband Industry
Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), demonstrates its ongoing innovation in support of the broadband cable industry at The Cable Show. Amdocs is showcasing a prototype of its tru2way (interactive digital cable services delivered over the cable video network) technology as part of the prestigious CableNET Technology Showcase. Amdocs also is highlighting its operational support systems (OSS) for cable broadband. [Read more…]
renna Selects Convergys Integrated Solutions for Prepaid Wireless Subscribers in Oman
Global relationship management leader Convergys has signed an agreement with renna, the Middle East’s first mobile reseller, to provide prepaid services to mobile subscribers in Oman. [Read more…]
Smart Billing Helps Operators Maximise Revenues from Next-Generation Networks
As more advanced services become available on next-generation networks, innovative pricing and billing models are more effective than flat-rate plans to help operators maximise revenues and improve their subscribers’ overall experience, according to a Comverse presentation for the upcoming CTIA Wireless 2009 conference in Las Vegas. [Read more…]
Cartesian and Unitymedia Sign Contract for Mediation, Revenue Assurance
Cartesian, a leading independent technical consulting and IT services company (a wholly owned subsidiary of TMNG Global (Nasdaq: TMNG)), together with DigitalRoute, the leading provider of embedded and standalone mediation and data integration software, have signed a contract with Unitymedia, Europe’s third largest cable-based media and communications services provider based in Cologne, Germany, for the implementation of a turnkey mediation system (DigitalRoute’s MediationZone) coupled with relevant revenue assurance tools (Cartesian’s Ascertain). [Read more…]
Convergys Launches Field Service Manager for CSPs
Convergys Corporation (NYSE: CVG), a global leader in relationship management, has announced the availability of advanced workforce optimization products and services for the global communications industry. This new offering strengthens Convergys’ end-to-end BSS/OSS portfolio, enabling service providers to proactively predict service demand and quantifiably increase dispatcher efficiency and field productivity. [Read more…]
Device or SIM based NFC? Sicap Puts Operators in Control
Sicap, leading over-the-air enabler of mobile business, has recently announced its ability to provision contactless applications indifferently to any device or SIM designed for NFC (near field communication) services. The dual expertise puts Sicap in a unique position on the market and, more importantly, confers network operators the control of NFC business. [Read more…]
HP Helps Thailand Mobile Operator Reduce Costs and Improve Service
HP recently announced that DTAC, one of Thailand’s largest mobile operators, is deploying HP Next Generation Operations Support Systems (HP NGOSS) to reduce internal costs, speed delivery of revenue-generating services and improve service quality. [Read more…]
VOSS Named as Cool Vendor in Unified Communications
VOSS, a leader in unified communications (UC) service delivery software, has been named by global analyst organization Gartner, as a Cool Vendor in UC for 2009. VOSS develops solutions for businesses with complex UC and IP telephony delivery requirements; ensuring customers are able to fully benefit from next generation UC. [Read more…]
Mycom Wins Contract for Delivery of NIMS-PrOptima Performance Management Solution
Mycom, a leading global provider of best-in-class OSS Service Assurance software solutions and innovative ICT engineering services to the telecoms industry, has signed a contract with Thailand’s CAT Telecom Public Company Limited (CAT) for the delivery of its Performance Management software solution, NIMS-PrOptima. [Read more…]
BT Selects Fanfare As Key Component Of Its Strategic Platform For Automating Network Testing
Fanfare, delivering innovative testing solutions to service providers (SPs), network equipment manufacturers (NEMs), and enterprises, has recently announced that BT has chosen Fanfare’s iTest®, the company’s flagship test automation product, as a key component of the strategic testing platform it is putting in place to automate complex system testing. BT will deploy iTest in an enterprise-wide initiative to standardize the communication of test assets across the company, as well as between BT and its suppliers. [Read more…]
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