Convergys Corporation (NYSE: CVG) announced at Mobile World Congress 2012 the worldwide availability of its latest release of Convergys CRM, powered by Microsoft Dynamics CRM 2011. Convergys CRM 2.0, part of the Convergys Smart Suite, will allow communication and utilities providers to transform their business with a comprehensive Business Support System (BSS) that improves the billing processes, customer service, and time-to-market for new revenue-generating services. [Read more…]
CSG Accelerates Global Expansion of Content Direct to Meet Increased Demand for Digital Content Monetization
CSG Systems International, Inc. (NASDAQ: CSGS), a global provider of software- and services-based business support solutions that help clients generate revenue and maximize customer relationships, announced recently that the company is accelerating the global expansion of its Content Direct solution to meet increasing demand for digital content monetization solutions.
CSG serves the majority of the top 100 global communications service providers, is the #2 pure-play BSS provider to the global communications industry, and has 36 offices across 24 countries including locations in Kuala Lumpur, Sao Paulo, Brisbane, Cape Town, Paris, Toronto, and Woking, UK. By leveraging this presence across a range of global markets including Europe, Asia Pacific, and Latin America, CSG’s Content Direct organization will build on its success creating unique and innovative direct-to-consumer, multi-device, digital content experiences for communications service providers, major Hollywood studios, live event producers and other content owners.
With CSG’s more than two decades of experience supporting cable operators and communication services providers worldwide and its Content Direct’s team’s market leadership in digital content monetization, this expansion brings mature video content monetization solutions, extensive knowledge of both the traditional and digital content businesses, and the ability to deliver digital goods such as games and books to direct-to-consumer digital content providers worldwide.
Subex to Present ROCware Solution at Mobile World Congress 2012
Subex Ltd, a leading global provider of Business Support Systems (BSS) for Communications Service Providers (CSPs), will be participating in this year’s Mobile World Congress, which will be held in Barcelona, Spain from the 27th of February to the 1st of March. [Read more…]
Convergys to Support 4G Services from Colombia’s UNE
Convergys Corporation (NYSE: CVG) announced recently that Colombia’s UNE, which offers integrated IP telephony, mobile, broadband, voice, video and other telecommunication services to residential and business customers, has selected Convergys to support its innovative 4G services in real-time. Convergys will provide managed services for its real-time, convergent platform at UNE. [Read more…]
Belgacom International Carrier Services Chooses Comarch Inventory and Assurance Solutions
Belgacom International Carrier Services, a leading global provider of wholesale carrier services, chose Comarch for the transformation of their OSS environment towards a customer-centric one. [Read more…]
Cincinnati Bell Extends Contract with Convergys
Convergys Corporation (NYSE: CVG) announced today that Cincinnati Bell (NYSE: CBB), one of the United State’s most respected and best performing local exchange and wireless providers, has extended its billing and customer care support contract with Convergys through 2014.
[Read more…]
Subex Wins Deal to Provide ROC Fraud Management Solution to Tier 1 African Operator
Subex Limited, a leading global provider of Business Support Systems (BSS) for CSPs (Communications Service Providers), has been chosen to provide its industry leading Revenue Operations Centre (ROC) Fraud Management solution to a Tier 1 African operator in a group deal covering its pan-African countries across 16 networks. [Read more…]
Comptel Survey Reveals Customers Need More Love From Their Mobile Operators
New research, commissioned by Comptel Corporation (NASDAQ OMX Helsinki: CTL1V), the leading vendor of dynamic Operations Support System (OSS) software, has revealed that two-thirds of consumers feel neglected by their mobile operators and that more than two in five are likely to churn within the next two years as a result. [Read more…]
Astellia to Showcase CEM Solution at Mobile World Congress 2012
Astellia, a leading provider of monitoring solutions for the optimization of mobile network QoS, will showcase its top-down Customer Experience Management solution as well as live demos of C-Sight, its mobile application for CxOs designed to take informed action on the move at the Mobile World Congress. Astellia will be exhibiting at Hall 1, booth B08. [Read more…]
Subex Launches ROC Revenue Assurance 5
Subex Ltd, a leading global provider of Business Support Systems (BSS) for Communications Service Providers (CSPs), has launched version 5 of its ROC Revenue Assurance offering. This new solution from Subex will help simplify Revenue Assurance for CSPs, and introduces two industry-first capabilities in RevenuePad and Zen. [Read more…]
Astellia Opens North America Office in Reston Virginia
Astellia, a leading provider of monitoring solutions for the optimization of mobile network QoS & QoE, has accelerated its growth plans for the North American market with the launch of a new technology center in Reston, VA. The Reston office complements Astellia’s USA headquarters based in New York. [Read more…]
i-conX Implements Routing Optimisation Solution to Sudan’s Canar Telecommunications Co. Ltd.
Specialist inter-carrier billing and routing optimisation solutions vendor i-conX Solutions has announced that Canar Telecommunication Co. Ltd of Sudan have chosen the company for implementation of its Routing Optimisation solution. [Read more…]
Digicel Pacific, KlickEx and Paypal sharing Innovative Mobile Payments at Mobile Payments & NFC World Summit, 19-20 April 2012, Hong Kong
Digicel Pacific, KlickEx & Paypal will be sharing Innovative Mobile Payments they have launched at Mobile Payments & NFC World Summit 2012 which will be held from 19 to 20 April 2012 in Hong Kong. [Read more…]
cVidya Sees 25 Percent Revenue Growth in 2011
cVidya has continued its upward growth through 2011 with 25% growth in revenues and 20% in sales compared to 2010. cVidya has deployed numerous new solutions, signed many new clients worldwide, and ventured into markets outside the realm of Revenue Assurance and Fraud Management. In 2011 cVidya expanded into Cloud Services, Sales Performance Management, and Pricing Analytics as well as being named the leading global vendor for revenue assurance and fraud management solutions by Gartner. [Read more…]
Broadband MEA 2012
Broadband MEA held from the 25 – 27 March 2012 is the region’s premier broadband event attracting 1,000 decision makers from across The Middle East and Africa. Now in its 4th year, the event is the only place to meet the entire industry under 1 roof. [Read more…]
Subex launches ROCware Product Performance Management solution
Subex Ltd, a leading global provider of business support systems (BSS) for Communications Service Providers (CSPs), has launched its ROCware Product Performance Management solution. This new solution from Subex enables CSPs to monitor the overall health of a product, track progress against targets and make informed decisions to improve uptake and customer experience. [Read more…]
VOSS Shortlisted for Two World Vendor Awards and CEO of the Year Award
VOSS Solutions, provider of a world-class fulfillment platform for service providers and large enterprises to successfully deliver collaboration services in the public and private cloud, recently announced that it has been shortlisted for two of the Total Telecom World Vendor Awards. In addition, VOSS CEO Mike Frayne has been nominated for the prestigious CEO of the Year Award. [Read more…]
HP Helps China’s Liaoning Mobile Manage Its Network for Better Customer Experience
HP recently announced that Liaoning Mobile, a fast-growing division of the telecommunications company China Mobile, has selected HP solutions and services to manage its network operations, helping to ensure a consistent, positive customer experience. [Read more…]
Prysmian Group launches new Telecoms Brand Strategy
Prysmian Group, world leader in the energy and telecom cables and systems industry, will present its integrated Telecoms vision and identity on the world stage at next week’s FTTH Council Europe Conference. The Prysmian Group, formed as a result of the merging of industry leaders Prysmian and Draka will be present at the biggest FTTH event in Europe – the Council’s 9th annual conference and exhibition which takes place in Munich on 15th & 16th of February. [Read more…]
E.ON IT Embraces Convergys Smart Revenue Solutions across its Group
Convergys Corporation (NYSE: CVG) announced recently that it has signed a new group-wide Framework Agreement with E.ON IT. E.ON IT GmbH is the IT function of E.ON AG, one of the largest private power and gas companies in the world. The agreement will enable E.ON IT to leverage within E.ON the full portfolio of Convergys solutions, driving enhanced customer experiences. [Read more…]
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