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LogicaCMG joins Bridge Mobile Alliance as technology partner

Posted on December 19, 2005 Written by oss

LogicaCMG today announces that it has formally joined Bridge Mobile Alliance as one of its technology associate members under the alliance’s associate membership scheme. The scheme was initiated by Bridge Mobile to act as an extension of the alliance membership structure to include major global players with technology leadership across the mobile industry value chain, such as handsets, network and platform solutions, and SIM card technologies. The purpose is to promote knowledge exchange and joint collaboration between mobile operators and technology solutions providers across the mobile service development value chain – so as to develop next-generation mobile technologies that are customised for the Asia Pacific mobile markets.

The alliance comprises eight top-tier mobile operators – Airtel (India), CSL (Hong Kong), Globe Telecom (Philippines), Maxis (Malaysia), SingTel Mobile (Singapore), SingTel Optus (Australia), Taiwan Mobile (Taiwan) and Telkomsel (Indonesia), serving over 70 million subscribers.

By joining the alliance as a technology associate member, LogicaCMG will have access to regular planning and dialogue sessions, will actively contribute and exchange ideas in order to generate collaborative opportunities with Bridge Mobile’s other technology members such as Axalto, Gemplus, Ericsson, Hewlett Packard, Motorola, Nokia, QUALCOMM and ZTE. The sessions will support a service incubation programme which aims to enable both member operators and technology associate members to test and co-develop solution models for next-generation mobile technologies and services in Asia Pacific.

“With the extension of the alliance community, member operators will be able to partner with global technology players to pioneer the development of Asian-centric mobile technologies and services. This will lead to the creation of more seamless and innovative mobile services for our 70 million subscribers across Asia Pacific,” said Dr. Patrick Sim, CEO of Bridge Mobile. “I am pleased to welcome LogicaCMG to this alliance, and look forward to tapping into its expertise in rolling out mobile solutions customised to the Asia Pacific mobile markets.”

Boudewijn Pesch, managing director, LogicaCMG global telecoms in Asia added: “The Bridge Mobile Alliance provides the eight member operators a universal platform to seamlessly integrate and deploy innovative mobile offerings. We recognise the need for operators to identify and secure new revenue streams, and are excited at the prospect of supporting these alliance members with mobile applications and systems integration expertise to make innovative solutions a reality.”

LogicaCMG was previously selected to set up part of Bridge Mobile’s core infrastructure with a Common Access Gateway and a Wholesale Billing and Settlement System, as well as enabling the initial Bridge Prepaid service. Bridge Prepaid for the first time enables the alliance member operators’ pre-paid subscribers to conveniently and quickly top-up their pre-paid account while roaming in any of the member countries.

Recently LogicaCMG had provided its systems integration expertise to support Bridge Mobile’s roll-out of the World Cyber Games (WCG) Mobile Asian Championship.

Filed Under: Other Telecoms

Hosted MVNO Services Launched by CDRator and Atos Origin

Posted on December 16, 2005 Written by oss

Atos Origin, an international IT services company, and CDRator, a provider of an integrated Business Support System (BSS) for telecom companies, have partnered to offer hosted BSS services to telecoms service providers. The global partnership means that Atos Origin will offer CDRator’s integrated BSS – an all-in-one package for billing, customer care and business management – as a hosted service to its clients and prospects, particularly those in the emerging Mobile Virtual Network Operator (MVNO) market.

Atos Origin and CDRator have collaborated together before, most recently on a Netherlands-based project for KPN Mobile – Simyo* – launched in September to the Dutch market. Simyo is KPN’s mobile brand with a ‘no nonsense’ concept aimed at people that would like to call and SMS at low tariffs without any obligations of subscriptions fee. Atos Origin, as KPN’s preferred IT partner, managed the complete IT project for which it chose CDRator’s hosted solution. Atos Origin’s services included: consulting services, business analysis and process modeling, design and integration of IT architecture and process architecture.

Cees de Jong, Senior Vice President, Global Telecom Market at Atos Origin said: “The Simyo project showed us the potential of a partnership with CDRator. Simyo was implemented in record time of three months thanks to the effective work of flexible CDRator and Atos Origin team members, to the complete satisfaction of KPN Mobile. CDRator is an innovative organization with an excellent track record in the European MVNO industry and together we will offer our existing and new customers a competitive proposition.”

Jesper Philipp, CEO of CDRator, concluded: “We believe Atos Origin has excellent in-depth knowledge of the European telecoms market and its consult-build-operate approach and geographical reach complements our specialist knowledge of this market. We feel that this partnership will prove to be highly productive and reinforces our market presence in the MVNO and Service Provider domain. MVNO’s that are already using the solution are among others Debitel, EasyMobile and Telmore.”

Atos Origin has a proven record of over 20 years of accomplishment and experience in the Telecoms sector and has the capacity, skills, and capability to provide global services. Atos Origin delivers reliable end-to-end solutions and has a customer base covering major telecom operators in Europe such as France Telecom, KPN, Vodafone, and Telecom Italia. The company’s annual revenue in the telecom industry is close to EUR 1 billion.

Filed Under: Other Telecoms

ACE*COMM Announces Release of Market Visualization Product

Posted on December 15, 2005 Written by oss

ACE*COMM Corporation (NASDAQ: ACEC), a global provider of network business intelligence and advanced operations support systems (OSS) solutions, today announced the release and general availability of the ACE*COMM Market Maker(TM) network and market visualization tool specifically geared to North American cable multiple system operators (MSOs).
[Read more…]

Filed Under: Ace-Comm

Axiom Systems Launches AXIOSS Version 5.4

Posted on December 15, 2005 Written by oss

Axiom Systems today announced the general availability of AXIOSS Design and Delivery version 5.4. Building on the success of the award-winning AXIOSS suite, version 5.4 includes new adapters, and enhanced components within the Service Creation Environment to further ease the ability for today’s Operators to improve integration of business processes, accelerate deployment and increase productivity.

Since its initial concept and launch in May 2004, AXIOSS has seen increasing adoption by Operators around the world such as Wanadoo, Cable and Wireless, TeliaSonera and Telecom Italia. It is a revolutionary platform that leads the market where other vendors can only follow with terms such as “Service Factory”.

AXIOSS not only offers Operators the functionality to provision and deliver new services using AXIOSS Service Inventory®, Order-to-Service® and AXIOSS Activation®, but also offers them the unique ability to create and reuse service components, Faststream®, which significantly add to the speed and ease of service creation.

Head of Product Development, Phill Vickers, of Axiom Systems, said, “We are currently seeing a surge in requests from Operators seeking help with the launch of complex services such as IPTV, VoIP and IPVPNs in support of the industry’s movement towards an end-to-end IP multimedia subsystem (IMS).”

Mr Vickers continues, “Our customers tell us that this architecture is now the market-leading benchmark for any Service Provider looking to stay ahead of their competition and at the forefront of technology. We will continue to ask for their input to ensure we retain this pole position.”

Filed Under: Axiom Systems

Convergys And Cingular Wireless Sign Telecom Billing Agreement

Posted on December 15, 2005 Written by oss

Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services has been granted an extension of a major contract with Cingular Wireless, the nation’s largest wireless provider. Under the terms of the contract extension, Convergys will continue to manage and support billing for Cingular Wireless’â„¢ customers on the Customer Assistance Resource Environment (CARE) billing system.

The renewed contract calls for Convergys to continue operating the CARE billing system as well as providing technical support and system enhancements. Convergys will provide the services to Cingular at Cingular’â„¢s Alpharetta, Georgia, data center.

With the continuing growth of Cingular Wireless’â„¢ customer base, the contract with Convergys enables Cingular Wireless to reduce operating costs, introduce new services, and provide excellent customer service.

“We are committed to delivering superior solutions that help Cingular reach its objectives of growing its subscriber base, reducing churn, and reducing total costs. This extended agreement will give us the opportunity to continue our record of delivering exceptional service to Cingular,” said George Vonderhaar, President of Mobile and Cable Solutions at Convergys.

Filed Under: Convergys

Azure Warns of Mobile Phone Fraud This Holiday Season

Posted on December 14, 2005 Written by oss

Azure Solutions, the telecoms revenue-assurance company, today warned of the increased risk of fraud over the Christmas period in particular to consumers who buy new mobile handsets and sign up to new service contracts. Telecoms fraud is currently an annual $37.9 billion worldwide problem and Azure has outlined some of the potential threats facing both consumers and mobile operators during the festive season and identified some preventative measures that can help to reduce the problem.

Consumers can start to help protect themselves against fraud by doing the following:

· Set up a pin code on your phone to easily prevent use by other people.

· Consumers should limit service availability, such as international roaming, to only those areas that they use on a regular basis.

· If a phone is lost or stolen, report it immediately – unlike credit cards, consumers are liable for any calls made until the phone is reported lost.

· Treat your phone like you would your computer. Don’t ever respond to unsolicited text and e-mail messages, as this can quickly lead to premium-rate subscription fraud, or you could be signed up to unwanted services or fall victim to phishing scams.

· Apply the same common sense you would use with a traditional telemarketer. Never give personal details to unsolicited callers, as this could lead to identity fraud.

· Don’t be a show off with your new holiday gift! There is no need to advertise you have the latest mobile phone, only to become the target of a phone thief. Treat your mobile phone just as you would your wallet – or you might find it missing in a flash!

As for mobile-network operators, the following advice can help them combat telecoms fraudsters:

· Monitor dealer activations closely to identify potential dealer fraud.

· Monitor premium-rate services closely as fraudulent activity can be hidden in the Christmas volumes of traffic.

· Monitor and limit service availability rather than include them as standard on some packages, particularly over the Christmas period.

· Monitor SMS text messages for spam which can lead to premium-rate service fraud.

· Remind retail and customer-service staff to be extra vigilant as fraudsters may try and take advantage of the Christmas rush to perpetrate card and subscription fraud and service alterations from stolen phones.

Jack Wraith, chief executive of TUFF (Telecommunications UK Fraud Forum), said: “Increased efforts by fraudsters during the Christmas period is well known and an ongoing problem which can have significant impact on customers who become victims of such activity. It is therefore important that as many measures as possible are put into place in order to mitigate such fraud and TUFF welcomes this timely advice by Azure Solutions”.

John Cronin, president and CEO of Azure Solutions, said: “Christmas does provide many fraudsters with an opportunity to exploit telecoms networks due to the proliferation of new handsets and service offers. However, if both mobile operators and consumers work together and follow some basic rules, they can start to ensure that opportunities are reduced, so the fraudsters don’t have a merry Christmas!”

Filed Under: Azure Solutions

Intec Billing Signs Contract with Verizon Dominicana For New InterconnecT Automated Reconciliation System

Posted on December 14, 2005 Written by oss

Intec Telecom Systems, a global provider of business and operations support systems (BSS/OSS) for fixed, mobile and next generation networks, has signed a contract with Verizon Dominicana for Intec’s InterconnecT Automated Reconciliation (InterconnecT AR) solution. The deal will allow Verizon’s Dominican Republic subsidiary to automate the dispute management process of incoming invoices and outgoing bills for interconnection charges.

Verizon Dominicana will use InterconnecT AR to improve its billing processes substantially, and the added capabilities in InterconnecT AR will further enhance Verizon Dominicana’s billing and revenue generation.

The deal extends a long-term relationship with Verizon, which has a global framework agreement with Intec for Intec’s InterconnecT carrier-to-carrier billing product and its Inter-mediatE mediation technology.

“Adding automated bill reconciliation to its existing InterconnecT system will allow Verizon Dominicana to save time and money on its internal processes, as well as demonstrating best practice in settlements with its partners,” said Intec CEO Kevin Adams.

Interconnect bill reconciliation is a time-consuming and expensive process for operators. Such bills commonly represent tens or even hundreds of millions of dollars of both revenue and cost to carriers, and even small delays and inaccuracies in settlement can have a substantial impact on cashflow and profitability.

Speedy resolution of disputes is key in ensuring the robust profitability of an operator.

InterconnecT AR enables automation of the process for comparing interconnect charge information from multiple interconnect accounting systems. It automates bill reconciliation and dispute management processes through exchange, comparison and settlement of aggregated billing data. This helps avoid the overhead of manual handling of individual transactions – reducing settlement time and improving the accuracy of interconnect charges. InterconnecT AR supports both generic reconciliation and reconciliation using established standards such as CODIFI and DETRAF.

Automated reconciliation offers the opportunity not only to speed up the settlement process, but also to make better use of resources, reduce operating costs and streamline business processes. Automatic reconciliation can shorten settlement cycles and therefore significantly reduce the risk of disputes. Cash-flow management is improved, as amounts payable and receivable can be traced and monitored closely and comprehensively at all stages. Automatic reconciliation need not be restricted to a simple comparison of rated information: it can also be used to identify areas of dispute and suggest potential resolutions. It can also provide automatic adjustments. Financial risk can be further minimised by operators agreeing to pay an amount on the understanding that there will be a later adjustment after reconciliation.

Filed Under: Intec Billing

Psytechnics Appoints Nav Chander Product Management Director

Posted on December 13, 2005 Written by oss

Psytechnics, the global leader in voice and video quality assessment software for the telecoms industry, has appointed Nav Chander as director of product management.

In his role, Chander will be responsible for driving the product requirements and market growth for the company’s voice and video quality assessment tools in VoIP, IPTV, and mobile applications as well as ensuring that Psytechnics continues to lead the test and measurement industry for the telecoms market.

For the past 20 years, Chander worked in a variety of senior product management and marketing positions at Motorola, 3Com, Alcatel/Newbridge Networks and SHL Systemhouse. His innovations include the industry’s first frame relay access products for VoIP, the first multiservice router while at Motorola Codex and the first layer 3 switching product while at 3Com.

“I am eager to work with the telecom industry’s top minds and collaborate on a set of exciting and important technologies that will shape the quality of video and voice communications in the future,” said Chander. “Psytechnics’ innovation stems from delivering not only what each customer needs now but also predicting what the customer will experience with the new mobile and triple play services. I look forward to working with the inventive team whose foresight has created the industry standard.”

“Nav Chander is a tremendous asset to Psytechnics,” said CTO Dr. Mike Hollier. “We are fortunate to have someone of his caliber leading our marketing efforts. His experience will ensure that Psytechnics continues to create industry leading technology in the future. Mr. Chander will be instrumental in Psytechnics’ continued success as the company continues to grow.”

Filed Under: Other Telecoms

Appliedlogx Launches Virtual Operations Service VOS Platform

Posted on December 13, 2005 Written by oss

appliedlogx, a leading provider of communication infrastructure engineering, procurement and installation services to the telecommunications industry, has launched Virtual Operations Services (VOS), a web-based operations support platform designed to help telecommunications, cable and VoIP service providers deliver comprehensive services to the residential and business marketplace.

“Installation services have primarily been delivered by the internal staff of service providers due to operational and logistical challenges,” says Rob Cash, CEO, appliedlogx (www.appliedlogx.com). “VOS overcomes those challenges through a robust, web-enabled application that manages the entire process, from initial order processing to equipment ordering and tracking through installation and turn-up to ongoing customer service.”

Because traditional last-mile support typically required a physical presence to handle installation, trouble-shooting and ongoing customer service, outsourced installation providers were limited by their geographic scope. However, today’s advanced telecommunication technologies mean installation and repairs can often be handled remotely. VOS manages that process and, when on-site work is required, provides immediate access to a nationwide network of highly qualified technicians.

The VOS core engine is comprised of four key components:

• Order Management, a web-based ticketing program that creates service orders, provides auto-cost calculations and instant dispatch visibility, as well as manages in-process orders. The Order Management tool tracks items serviced and parts/labor used on an order, tracks exchanges for customer inventory and manages quality control.
• Equipment Fulfillment, which provides online ordering capabilities, order tracking, multiple location tracking and purchase order status, and manages existing vendor relationships. The Equipment tool records automatic transfer per location, tracks serial numbers and MAC addresses, tracks login and passwords and delivery assemblies and kits.
• Installation/Deployment, which captures all user information, manages parent-child relationships, provides quick information for deployment and manages a delivery flow based on FOC dates and CPE delivery. Through the Installation tool, users can quickly dispatch experienced technicians who possess all the current certifications and who have committed to following the appliedlogx Scorecard System, which measures and monitors each process and provides the feedback that is essential to successes.
• Customer Service, which provides Tier One and Tier Two customer support, including the ability to conduct remote configurations and remotely capture call information on demand for analysis and repair. The Customer Service module also manages billing and finance, inside sales and quality control.

VOS installation service offers flat rate pricing to its customers – a telecommunication industry first. It also provides a knowledge base to improve troubleshooting and decrease truck rolls. VOS service components can be purchased individually or as a complete operations platform.

“VOS users benefit from increased efficiency in responding to customer issues as well as the quality of service derived from our nationwide coverage ability,” says Cash. “It’s a turnkey solution for any traditional and non-traditional telecommunication service provider wishing to reduce operating costs, increase geographic reach and enhance the quality of their customer service.”

Filed Under: Other Telecoms

Verso’s I-Master(R) Bundled Solution Selected by Splendor Telecom

Posted on December 13, 2005 Written by oss

Verso Technologies, Inc. VRSO(Nasdaq: VRSO), a leading provider of packet based solutions, announced today that Splendor Telecom, an international carrier, has selected the Verso I-Master(R) solution to expand its suite of local and wholesale services in the Middle East, Europe, and Africa (EMEA) regions.

Splendor will utilize the Verso solution to strengthen its position in the EMEA wholesale pre-paid market in addition offering to VoIP services. Splendor chose the I-Master system after considering several incumbent products, as Verso’s robust solution offered the highest level of stability and reliability, while streamlining revenue and billing issues.

Verso’s I-Master solution provides a superior feature and services platform for service providers seeking to deliver voice and data services that increase revenues and promote customer loyalty, without sacrificing the revenue assurance of the pre-paid model. With a unique and intuitive interface, the Verso solution allows service providers such as Splendor to easily manage complex rating schemes required in a dynamic market like the EMEA Region. The I-Master solution uses an Oracle database running on the Solaris operating system to deliver maximum performance and reliability to service provider networks.

“The I-Master platform’s unique features and services, as well as its ability to preserve the revenue assurance model, were key in Splendor’s selection,” said Monty Bannerman, chief executive officer, Verso Technologies. “Splendor recognized a unique opportunity to deploy in-demand services that will facilitate greater market share,” added Bannerman. “The Middle East is a key emerging market for Verso that will increasingly require complete and bundled solutions.”

“The I-Master solution will streamline our sales process by providing a single price solution, which is particularly important as we work across many countries and currencies,” said Omar Onsi chairman and chief executive officer, Splendor Telecom. “In addition, the solution offers a vast variety of services within the same architecture.”

Filed Under: Other Telecoms

Hydro One Telecom Leverages New Discovery and Reconciliation Capabilities in Telcordia Granite Inventory

Posted on December 13, 2005 Written by oss

Telcordia Technologies, Inc. continues to lead the transformation of the telecommunications industry by delivering software innovations that meet carrier demands in a dynamic business environment. The company today announced that Hydro One Telecom Inc., a provider of broadband telecommunications services to carriers, large enterprises and Internet Service Providers (ISPs), has selected Discovery, a new module of Telcordia(R) Granite Inventory, to perform network asset discovery and reconciliation to their existing Granite Inventory database.

“Our goal is to have a synchronized database that matches the equipment as it is actually deployed in our network. Deploying the new Discovery Module in our Telcordia Granite Inventory system will provide an immediate payback by enabling us to fulfill new services faster and with greater accuracy,” said Aaron Cheng, Director of IT Systems, Hydro One Telecom. “We looked at several options and Granite was a clear solution that offered truly integrated Discovery and reconciliation. With this new functionality plus Granite Inventory’s open and flexible architecture, complex IP services are even easier to design and implement.”

Hydro One Telecom is an innovative carrier that currently offers Transparent LAN, Private Line, and Internet Transit Services to its customers. Discovery will “talk” to the IP, and SONET networks that provide the foundation for these services by supporting 12 different types of equipment provided by five different vendors. In addition, Granite Inventory with Discovery will help Hydro One Telecom easily scale to accommodate over 1,000 network devices.

“The complexity of today’s sophisticated telecom networks makes it increasingly difficult for carriers to manage and reconcile network assets and drive revenue through the quick and accurate turn-up of new services,” said Don Wadas, Corporate Vice President of Sales, Telcordia. “The addition of Discovery in Granite Inventory was inspired by the need for absolute and real-time accuracy of the inventory in order for carriers such as Hydro One Telecom to successfully provision advanced IP services and ensure a superior customer experience, exceptional flow through, and expeditious order to cash process.”

Telcordia Granite Inventory is an award-winning, fully J2EE compliant solution that provides an open and flexible data model that stores the entire multi-vendor, multi-technology network image of sites, equipment, configurations & services, and automates service & network provisioning. The Discovery module (Discovery), now available as an integral component of the Telcordia(R) Granite Inventory system, provides discovery with reconciliation to the Granite Inventory database for next generation technologies and services, including optical, SONET/SDH, ATM, Frame Relay, DSL, Ethernet, IP, 3G, GPRS, MPLS, GSM, UMTS, CDMA, and WCDMA.

Discovery sits on the Granite application framework (GAF), providing a tight integration of the discovery software with the entire Granite Inventory product suite. This allows customers to deploy the discovery capability without paying an up-front “integration tax”. In contrast, other vendor solutions require costly and time-consuming development work before launch, thus indefinitely extending ROI and payback periods. Telcordia Granite Inventory has proven performance and production ready credentials in Tier 1 operators around the world. More information on Telcordia Granite Inventory and other Telcordia solutions can be found on the web at www.telcordia.com.

Filed Under: Other Telecoms

Telekom Austria Selects Axiom Systems to Deploy Triple-Play Services

Posted on December 13, 2005 Written by oss

Axiom Systems, today announced that multi-services operator Telekom Austria has chosen the AXIOSS® Suite, from Axiom Systems, to rollout Triple-Play services including next generation IP television, data and voice. The project will be deployed in conjunction with Alcatel.

As the demand for Triple-Play over broadband networks has increased, Telekom Austria required a fully integrated and flexible service fulfilment solution for its Next Generation Media offering which is to include IPTV and VoIP. By selecting AXIOSS, a component based solution that has an integrated service design environment, Telekom Austria has the ability to create, modify and cease the lifecycle management of these services.

Axiom Systems has a long standing relationship with Telekom Austria who are standardizing the provisioning operations for all new broadband and IP Services on AXIOSS. The Suite is already in production at the customer site provisioning their DSL services which creates 16,000 new subscribers per month.

Gareth Senior, Chief Executive Officer at Axiom Systems said, “More and more operators are looking to implement component based OSS technology as the key to the design and delivery of their next generation media. Telekom Austria’s network infrastructure provides coverage across Austria and the component based architecture will enable them to build and introduce new and updated products to their customers faster and more cost effectively.”

Telekom Austria’s choice to provision all services with AXIOSS further validates the AXIOSS suite as the preferred choice for today’s leading service providers. The Service Provider is amongst an impressive list of cutting edge operators to have deployed Axiom Systems’â„¢ platform including Telecom (New Zealand), Wanadoo, TDC and TeliaSonera.

Filed Under: Axiom Systems

William Schleich Promoted to VP of Development and Chief Technology Officer of Martin Group

Posted on December 13, 2005 Written by oss

Martin Group, the nationwide leader of Software, Business Services, and Engineering for communications providers, today announced the promotion of William Schleich to Vice President of Development and Chief Technology Officer (CTO). As CTO, Mr. Schleich will align technology vision with business strategy by integrating processes with the appropriate technologies for Martin Group clients. He assumes this new responsibility immediately and continues to report to Jim Odom, CEO. [Read more…]

Filed Under: Martin Group

T-Systems and Convergys Sign Cooperation Agreement

Posted on December 12, 2005 Written by oss

T-Systems and Convergys have signed a cooperation agreement. Convergys develops individual software solutions for the billing of telecommunications services, customer care, and employee care.

The contract entitles T-Systems to use, sell and sub-license the Convergys “Infinys” billing and rating software. The license agreement carries a term of six years and includes Europe, the Middle East, and Africa.

“We are not simply going to use the well-known Infinys billing system in solutions for our clients, for example, T-Com and T-Online, but also for ourselves. We are already making plans to convert the billing system of some of our clients to Infinys,” says Olaf Heyden, Executive Committee member and Head of IT Operations at T-Systems.

David Dougherty, president and Chief Operating Officer of Convergys, is looking forward to this opportunity to work together with T-Systems: “For Convergys, this cooperation with T-Systems is one of the most important billing agreements in our company’s history.”

Filed Under: Convergys

Telecom Egypt Selects ACE*COMM and Giza Systems for Provisioning Solution to Significantly Reduce Time-to-Market for New Subscribers and Services

Posted on December 12, 2005 Written by oss

ACE*COMM Corporation (NASDAQ:ACEC), a global provider of network business intelligence and advanced operations support systems (OSS) solutions, and Giza Systems, a leading systems integrator in the Middle East, today announced a joint contract to provide a new subscriber connection and service activation solution to Telecom Egypt (TE). TE is the largest fixed line telecom provider in the Middle East with over 10 million subscribers.
[Read more…]

Filed Under: Ace-Comm

Comverse Completes Acquisition Of The GSS Division of CSG Systems

Posted on December 12, 2005 Written by oss

Comverse Technology, Inc. (NASDAQ: CMVT) today announced that Comverse Inc. completed its acquisition of the GSS division and certain related assets of CSG Systems International, Inc. (NASDAQ: CSGS), for approximately $249 million in cash, subject to certain post closing adjustments. The combination of GSS, a leader in software-based billing solutions, with Comverse’s Real-Time Billing group is expected to expand significantly Comverse’s addressable market, and enhance its leadership position in the emerging converged billing market, serving wireless, wireline, cable, satellite, and Internet-based service providers.

GSS brings to Comverse a broad suite of software-based billing solutions, supporting the voice, data, video, and e-commerce offerings of approximately 150 service providers, including wireless, wireline, cable, satellite, and Internet-based companies. GSS customers include, among others, Bharti, British Sky Broadcasting, BSNL, BT, China Telecom, eBay, France Telecom, O2, Telecom Italia and certain Vodafone entities.

Kobi Alexander, Chairman and CEO of Comverse Technology, said, “We believe the emerging converged billing market is approaching an inflection point, and that a significant growth opportunity is at hand. Converged billing is expected to be among the fast growing, and ultimately one of the largest, segments of the overall billing market. This combination is projected to enhance our leadership position as a supplier of converged billing solutions, and to open up cross-selling growth opportunities for data, messaging, content, and billing solutions into our respective customer bases.”

Zeev Bregman, CEO of Comverse, the company’s network systems unit, said, “GSS complements our product portfolio, technology, customer footprint, and strategic direction. Most service providers today rely on disparate solutions for billing, including highly customized, inflexible systems serving specific customer and application segments, including prepaid, post-paid, fixed, and wireless. As services and networks converge, so too will billing solutions, addressing the different types of convergence, such as prepaid/post-paid, fixed/mobile, and data/voice. We believe that flexible, software-centric product modules, such as those provided by GSS and Comverse, are best suited to meet the needs of service providers going forward. In addition, we believe service providers will appreciate the advantages of having both value-added services and billing solutions provided by the same supplier. The advantages include faster time-to-market for new services, greater flexibility in service segmentation, modification, and targeted marketing campaigns, and lower total cost of ownership. This growth-driven initiative is expected to position Comverse for long-term leadership in the emerging and expanding converged billing market, expand our customer base and scale, enhance the leadership position of both GSS and Comverse in their respective domains, and introduce new cross-selling growth opportunities into both customer bases.”

The combination of GSS and Comverse’s Real-Time Billing group is expected to result in the creation of a leading supplier of converged billing solutions, and one of the leading overall suppliers of billing solutions for wireless and fixed service providers.

Filed Under: Other Telecoms

Deutsche Telecom España Chairman Felipe Fernandez Atela Joins cVidya Advisory Board

Posted on December 12, 2005 Written by oss

cVidya Networks, a leading provider of next generation Revenue Assurance solutions, announced today that Deutsche Telecom (DT) España Chairman, Felipe Fernandez Atela, has joined its advisory board. As Chairman of DT España, Atela is a major figure at the telecom giant overseeing 3000 personnel and working directly with the CEO to shape the company’s direction in Iberia.

In addition to his role as Chairman of Deutsche Telecom in Spain, Atela serves on the advisory boards of several consulting and technology companies including Convergys Corporation in Europe. Prior to Deutsche Telecom, Atela was President and CEO of Electronic Data System Iberia, a prominent player in the business process outsourcing industry.

Atela holds a B.A. in economics from the Universidad Complutense of Madrid and an MBA from INSEAD, Fontainebleau.

“We are pleased to have such a leading figure as Mr. Atela join our advisory board,” said Alon Aginsky, CEO of cVidya. “Not only does he bring with him important experience and knowledge, but his addition highlights the industry’s confidence in cVidya’s technology and business model.”

“cVidya is a fantastic company with many capabilities and much expertise in the domain of revenue assurance,” said Atela. “It is an honor for me to join the advisory board and be able to contribute to the success of one of the leader’s in the industry.”

Filed Under: cVidya

T-Systems and Convergys Sign Six-Year Infinys Telecom Billing Services Agreement

Posted on December 9, 2005 Written by oss

T-Systems, a wholly owned subsidiary of the Deutsche Telekom Group (NYSE: DT), and Convergys (NYSE:CVG), announced today the signing of a six-year Infinys [tm] billing services agreement. The agreement includes licensing Infinys billing and rating software, purchase of professional services, and the ability for T-Systems to re-sell Infinys in Europe, Middle East, and Africa (EMEA).

The agreement calls for Infinys billing and rating software to replace certain legacy billing applications in business units of the Deutsche Telekom Group. T-Systems currently manages and operates the legacy Billing applications for the Deutsche Telekom business units T-Com (7.3 million broadband connections in operation and 35.6 million narrowband connections) and T-Online (11.67 million customers).

“We evaluated many alternatives, but chose Infinys from Convergys for The upgrading of our legacy billing applications. The Infinys software will enable us to innovate in the market while lowering our total cost of ownership. We also plan to bundle Infinys into our T-Systems solution portfolio and offer it to clients outside the Deutsche Telekom Group,” said Olaf Heyden, member of the Executive Committee and Head of IT Operations at T-Systems.

“We are very excited about the opportunity to work with T-Systems. Its choice of Infinys is further evidence that Convergys provides a superior solution for our clients and is gaining widespread acceptance in the global marketplace. This is the largest billing agreement ever for Convergys in the EMEA region,” said David Dougherty, president and chief operating officer of Convergys.

Filed Under: Convergys

ACE*COMM To Speak at “Intelligence Support Systems for Lawful Interception and Network Forensics” Conference

Posted on December 8, 2005 Written by oss

ACE*COMM Corporation (NASDAQ:ACEC), a global provider of network business intelligence and advanced operations support systems (OSS) solutions, today announced that it will be speaking at the ISS World 2005 conference, December 7-9, in Washington DC. The Intelligence Support Systems for Lawful Interception and Network Forensics Conference and Expo is the world’s largest gathering of telecommunications service providers, government policy makers, law enforcement agents, prosecutors, and vendors addressing lawful interception issues and solutions. Now that most nations of the world require lawful interception support for VoIP and other IP-based services, ISS World 2005 has become a key venue and source of industry insight on the topic.
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Filed Under: Ace-Comm

Optus Selects LogicaCMG and Consortium Partner Adamind for Breakthrough Content Management Solution

Posted on December 8, 2005 Written by oss

Emblaze Ltd (“Emblaze or “the Group”) (LSE:BLZ) announces that its Group company, Adamind Ltd (“Adamind” or “the Company”) (LSE:ADA), a leading global supplier of media adaptation software in the Mobile Messaging (MMS), Content and Convergence Services markets, together with LogicaCMG and Optus, a multi-million dollar contract for the deployment of a world-first end-to-end content management solution.

Optus, a leading telecommunications operator in Australia, has deployed a state-of-the-art content management solution that includes search, digital rights management (DRM) and transcoding.

LogicaCMG has been appointed the prime contractor of this new solution, delivering solution design, project management, software implementation, systems integration, migration, and ongoing support for a consortium of global partners.

Adamind’s MediaSpire software which sits at the heart of LogicaCMG’s MMSC will be adapting all content to be delivered to any handset within Australia.

Allen Lew, Managing Director Optus Consumer said, “With the launch of 3G this year, we see content as strategically important to our mobile business. The solution LogicaCMG has designed will allow us to launch some very exciting services.”

LogicaCMG’s extensive industry expertise made it an ideal supplier for Optus. Its systems deliver two out of every three text messages and its messaging and billing solutions are deployed by 300 of the world’s top operators in over 130 countries.

LogicaCMG’s end-to-end service works with clients to design robust business models and service infrastructures, harnessing global experience as a leading systems integrator. LogicaCMG’s innovations have been helping to make and shape the global telecoms market for more than 30 years. Having deployed the world’s first and only fully integrated 3G IP-based messaging solution and migrated more than 50 operators to an IP-based messaging environment, LogicaCMG’s expertise enables operators to assure innovation in Next Generation telecoms.

Filed Under: Other Telecoms

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