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Verso’s I-Master(R) Bundled Solution Selected by Splendor Telecom

Posted on December 13, 2005 Written by oss

Verso Technologies, Inc. VRSO(Nasdaq: VRSO), a leading provider of packet based solutions, announced today that Splendor Telecom, an international carrier, has selected the Verso I-Master(R) solution to expand its suite of local and wholesale services in the Middle East, Europe, and Africa (EMEA) regions.

Splendor will utilize the Verso solution to strengthen its position in the EMEA wholesale pre-paid market in addition offering to VoIP services. Splendor chose the I-Master system after considering several incumbent products, as Verso’s robust solution offered the highest level of stability and reliability, while streamlining revenue and billing issues.

Verso’s I-Master solution provides a superior feature and services platform for service providers seeking to deliver voice and data services that increase revenues and promote customer loyalty, without sacrificing the revenue assurance of the pre-paid model. With a unique and intuitive interface, the Verso solution allows service providers such as Splendor to easily manage complex rating schemes required in a dynamic market like the EMEA Region. The I-Master solution uses an Oracle database running on the Solaris operating system to deliver maximum performance and reliability to service provider networks.

“The I-Master platform’s unique features and services, as well as its ability to preserve the revenue assurance model, were key in Splendor’s selection,” said Monty Bannerman, chief executive officer, Verso Technologies. “Splendor recognized a unique opportunity to deploy in-demand services that will facilitate greater market share,” added Bannerman. “The Middle East is a key emerging market for Verso that will increasingly require complete and bundled solutions.”

“The I-Master solution will streamline our sales process by providing a single price solution, which is particularly important as we work across many countries and currencies,” said Omar Onsi chairman and chief executive officer, Splendor Telecom. “In addition, the solution offers a vast variety of services within the same architecture.”

Filed Under: Other Telecoms

Hydro One Telecom Leverages New Discovery and Reconciliation Capabilities in Telcordia Granite Inventory

Posted on December 13, 2005 Written by oss

Telcordia Technologies, Inc. continues to lead the transformation of the telecommunications industry by delivering software innovations that meet carrier demands in a dynamic business environment. The company today announced that Hydro One Telecom Inc., a provider of broadband telecommunications services to carriers, large enterprises and Internet Service Providers (ISPs), has selected Discovery, a new module of Telcordia(R) Granite Inventory, to perform network asset discovery and reconciliation to their existing Granite Inventory database.

“Our goal is to have a synchronized database that matches the equipment as it is actually deployed in our network. Deploying the new Discovery Module in our Telcordia Granite Inventory system will provide an immediate payback by enabling us to fulfill new services faster and with greater accuracy,” said Aaron Cheng, Director of IT Systems, Hydro One Telecom. “We looked at several options and Granite was a clear solution that offered truly integrated Discovery and reconciliation. With this new functionality plus Granite Inventory’s open and flexible architecture, complex IP services are even easier to design and implement.”

Hydro One Telecom is an innovative carrier that currently offers Transparent LAN, Private Line, and Internet Transit Services to its customers. Discovery will “talk” to the IP, and SONET networks that provide the foundation for these services by supporting 12 different types of equipment provided by five different vendors. In addition, Granite Inventory with Discovery will help Hydro One Telecom easily scale to accommodate over 1,000 network devices.

“The complexity of today’s sophisticated telecom networks makes it increasingly difficult for carriers to manage and reconcile network assets and drive revenue through the quick and accurate turn-up of new services,” said Don Wadas, Corporate Vice President of Sales, Telcordia. “The addition of Discovery in Granite Inventory was inspired by the need for absolute and real-time accuracy of the inventory in order for carriers such as Hydro One Telecom to successfully provision advanced IP services and ensure a superior customer experience, exceptional flow through, and expeditious order to cash process.”

Telcordia Granite Inventory is an award-winning, fully J2EE compliant solution that provides an open and flexible data model that stores the entire multi-vendor, multi-technology network image of sites, equipment, configurations & services, and automates service & network provisioning. The Discovery module (Discovery), now available as an integral component of the Telcordia(R) Granite Inventory system, provides discovery with reconciliation to the Granite Inventory database for next generation technologies and services, including optical, SONET/SDH, ATM, Frame Relay, DSL, Ethernet, IP, 3G, GPRS, MPLS, GSM, UMTS, CDMA, and WCDMA.

Discovery sits on the Granite application framework (GAF), providing a tight integration of the discovery software with the entire Granite Inventory product suite. This allows customers to deploy the discovery capability without paying an up-front “integration tax”. In contrast, other vendor solutions require costly and time-consuming development work before launch, thus indefinitely extending ROI and payback periods. Telcordia Granite Inventory has proven performance and production ready credentials in Tier 1 operators around the world. More information on Telcordia Granite Inventory and other Telcordia solutions can be found on the web at www.telcordia.com.

Filed Under: Other Telecoms

Telekom Austria Selects Axiom Systems to Deploy Triple-Play Services

Posted on December 13, 2005 Written by oss

Axiom Systems, today announced that multi-services operator Telekom Austria has chosen the AXIOSS® Suite, from Axiom Systems, to rollout Triple-Play services including next generation IP television, data and voice. The project will be deployed in conjunction with Alcatel.

As the demand for Triple-Play over broadband networks has increased, Telekom Austria required a fully integrated and flexible service fulfilment solution for its Next Generation Media offering which is to include IPTV and VoIP. By selecting AXIOSS, a component based solution that has an integrated service design environment, Telekom Austria has the ability to create, modify and cease the lifecycle management of these services.

Axiom Systems has a long standing relationship with Telekom Austria who are standardizing the provisioning operations for all new broadband and IP Services on AXIOSS. The Suite is already in production at the customer site provisioning their DSL services which creates 16,000 new subscribers per month.

Gareth Senior, Chief Executive Officer at Axiom Systems said, “More and more operators are looking to implement component based OSS technology as the key to the design and delivery of their next generation media. Telekom Austria’s network infrastructure provides coverage across Austria and the component based architecture will enable them to build and introduce new and updated products to their customers faster and more cost effectively.”

Telekom Austria’s choice to provision all services with AXIOSS further validates the AXIOSS suite as the preferred choice for today’s leading service providers. The Service Provider is amongst an impressive list of cutting edge operators to have deployed Axiom Systems’â„¢ platform including Telecom (New Zealand), Wanadoo, TDC and TeliaSonera.

Filed Under: Axiom Systems

William Schleich Promoted to VP of Development and Chief Technology Officer of Martin Group

Posted on December 13, 2005 Written by oss

Martin Group, the nationwide leader of Software, Business Services, and Engineering for communications providers, today announced the promotion of William Schleich to Vice President of Development and Chief Technology Officer (CTO). As CTO, Mr. Schleich will align technology vision with business strategy by integrating processes with the appropriate technologies for Martin Group clients. He assumes this new responsibility immediately and continues to report to Jim Odom, CEO. [Read more…]

Filed Under: Martin Group

T-Systems and Convergys Sign Cooperation Agreement

Posted on December 12, 2005 Written by oss

T-Systems and Convergys have signed a cooperation agreement. Convergys develops individual software solutions for the billing of telecommunications services, customer care, and employee care.

The contract entitles T-Systems to use, sell and sub-license the Convergys “Infinys” billing and rating software. The license agreement carries a term of six years and includes Europe, the Middle East, and Africa.

“We are not simply going to use the well-known Infinys billing system in solutions for our clients, for example, T-Com and T-Online, but also for ourselves. We are already making plans to convert the billing system of some of our clients to Infinys,” says Olaf Heyden, Executive Committee member and Head of IT Operations at T-Systems.

David Dougherty, president and Chief Operating Officer of Convergys, is looking forward to this opportunity to work together with T-Systems: “For Convergys, this cooperation with T-Systems is one of the most important billing agreements in our company’s history.”

Filed Under: Convergys

Telecom Egypt Selects ACE*COMM and Giza Systems for Provisioning Solution to Significantly Reduce Time-to-Market for New Subscribers and Services

Posted on December 12, 2005 Written by oss

ACE*COMM Corporation (NASDAQ:ACEC), a global provider of network business intelligence and advanced operations support systems (OSS) solutions, and Giza Systems, a leading systems integrator in the Middle East, today announced a joint contract to provide a new subscriber connection and service activation solution to Telecom Egypt (TE). TE is the largest fixed line telecom provider in the Middle East with over 10 million subscribers.
[Read more…]

Filed Under: Ace-Comm

Comverse Completes Acquisition Of The GSS Division of CSG Systems

Posted on December 12, 2005 Written by oss

Comverse Technology, Inc. (NASDAQ: CMVT) today announced that Comverse Inc. completed its acquisition of the GSS division and certain related assets of CSG Systems International, Inc. (NASDAQ: CSGS), for approximately $249 million in cash, subject to certain post closing adjustments. The combination of GSS, a leader in software-based billing solutions, with Comverse’s Real-Time Billing group is expected to expand significantly Comverse’s addressable market, and enhance its leadership position in the emerging converged billing market, serving wireless, wireline, cable, satellite, and Internet-based service providers.

GSS brings to Comverse a broad suite of software-based billing solutions, supporting the voice, data, video, and e-commerce offerings of approximately 150 service providers, including wireless, wireline, cable, satellite, and Internet-based companies. GSS customers include, among others, Bharti, British Sky Broadcasting, BSNL, BT, China Telecom, eBay, France Telecom, O2, Telecom Italia and certain Vodafone entities.

Kobi Alexander, Chairman and CEO of Comverse Technology, said, “We believe the emerging converged billing market is approaching an inflection point, and that a significant growth opportunity is at hand. Converged billing is expected to be among the fast growing, and ultimately one of the largest, segments of the overall billing market. This combination is projected to enhance our leadership position as a supplier of converged billing solutions, and to open up cross-selling growth opportunities for data, messaging, content, and billing solutions into our respective customer bases.”

Zeev Bregman, CEO of Comverse, the company’s network systems unit, said, “GSS complements our product portfolio, technology, customer footprint, and strategic direction. Most service providers today rely on disparate solutions for billing, including highly customized, inflexible systems serving specific customer and application segments, including prepaid, post-paid, fixed, and wireless. As services and networks converge, so too will billing solutions, addressing the different types of convergence, such as prepaid/post-paid, fixed/mobile, and data/voice. We believe that flexible, software-centric product modules, such as those provided by GSS and Comverse, are best suited to meet the needs of service providers going forward. In addition, we believe service providers will appreciate the advantages of having both value-added services and billing solutions provided by the same supplier. The advantages include faster time-to-market for new services, greater flexibility in service segmentation, modification, and targeted marketing campaigns, and lower total cost of ownership. This growth-driven initiative is expected to position Comverse for long-term leadership in the emerging and expanding converged billing market, expand our customer base and scale, enhance the leadership position of both GSS and Comverse in their respective domains, and introduce new cross-selling growth opportunities into both customer bases.”

The combination of GSS and Comverse’s Real-Time Billing group is expected to result in the creation of a leading supplier of converged billing solutions, and one of the leading overall suppliers of billing solutions for wireless and fixed service providers.

Filed Under: Other Telecoms

Deutsche Telecom España Chairman Felipe Fernandez Atela Joins cVidya Advisory Board

Posted on December 12, 2005 Written by oss

cVidya Networks, a leading provider of next generation Revenue Assurance solutions, announced today that Deutsche Telecom (DT) España Chairman, Felipe Fernandez Atela, has joined its advisory board. As Chairman of DT España, Atela is a major figure at the telecom giant overseeing 3000 personnel and working directly with the CEO to shape the company’s direction in Iberia.

In addition to his role as Chairman of Deutsche Telecom in Spain, Atela serves on the advisory boards of several consulting and technology companies including Convergys Corporation in Europe. Prior to Deutsche Telecom, Atela was President and CEO of Electronic Data System Iberia, a prominent player in the business process outsourcing industry.

Atela holds a B.A. in economics from the Universidad Complutense of Madrid and an MBA from INSEAD, Fontainebleau.

“We are pleased to have such a leading figure as Mr. Atela join our advisory board,” said Alon Aginsky, CEO of cVidya. “Not only does he bring with him important experience and knowledge, but his addition highlights the industry’s confidence in cVidya’s technology and business model.”

“cVidya is a fantastic company with many capabilities and much expertise in the domain of revenue assurance,” said Atela. “It is an honor for me to join the advisory board and be able to contribute to the success of one of the leader’s in the industry.”

Filed Under: cVidya

T-Systems and Convergys Sign Six-Year Infinys Telecom Billing Services Agreement

Posted on December 9, 2005 Written by oss

T-Systems, a wholly owned subsidiary of the Deutsche Telekom Group (NYSE: DT), and Convergys (NYSE:CVG), announced today the signing of a six-year Infinys [tm] billing services agreement. The agreement includes licensing Infinys billing and rating software, purchase of professional services, and the ability for T-Systems to re-sell Infinys in Europe, Middle East, and Africa (EMEA).

The agreement calls for Infinys billing and rating software to replace certain legacy billing applications in business units of the Deutsche Telekom Group. T-Systems currently manages and operates the legacy Billing applications for the Deutsche Telekom business units T-Com (7.3 million broadband connections in operation and 35.6 million narrowband connections) and T-Online (11.67 million customers).

“We evaluated many alternatives, but chose Infinys from Convergys for The upgrading of our legacy billing applications. The Infinys software will enable us to innovate in the market while lowering our total cost of ownership. We also plan to bundle Infinys into our T-Systems solution portfolio and offer it to clients outside the Deutsche Telekom Group,” said Olaf Heyden, member of the Executive Committee and Head of IT Operations at T-Systems.

“We are very excited about the opportunity to work with T-Systems. Its choice of Infinys is further evidence that Convergys provides a superior solution for our clients and is gaining widespread acceptance in the global marketplace. This is the largest billing agreement ever for Convergys in the EMEA region,” said David Dougherty, president and chief operating officer of Convergys.

Filed Under: Convergys

ACE*COMM To Speak at “Intelligence Support Systems for Lawful Interception and Network Forensics” Conference

Posted on December 8, 2005 Written by oss

ACE*COMM Corporation (NASDAQ:ACEC), a global provider of network business intelligence and advanced operations support systems (OSS) solutions, today announced that it will be speaking at the ISS World 2005 conference, December 7-9, in Washington DC. The Intelligence Support Systems for Lawful Interception and Network Forensics Conference and Expo is the world’s largest gathering of telecommunications service providers, government policy makers, law enforcement agents, prosecutors, and vendors addressing lawful interception issues and solutions. Now that most nations of the world require lawful interception support for VoIP and other IP-based services, ISS World 2005 has become a key venue and source of industry insight on the topic.
[Read more…]

Filed Under: Ace-Comm

Optus Selects LogicaCMG and Consortium Partner Adamind for Breakthrough Content Management Solution

Posted on December 8, 2005 Written by oss

Emblaze Ltd (“Emblaze or “the Group”) (LSE:BLZ) announces that its Group company, Adamind Ltd (“Adamind” or “the Company”) (LSE:ADA), a leading global supplier of media adaptation software in the Mobile Messaging (MMS), Content and Convergence Services markets, together with LogicaCMG and Optus, a multi-million dollar contract for the deployment of a world-first end-to-end content management solution.

Optus, a leading telecommunications operator in Australia, has deployed a state-of-the-art content management solution that includes search, digital rights management (DRM) and transcoding.

LogicaCMG has been appointed the prime contractor of this new solution, delivering solution design, project management, software implementation, systems integration, migration, and ongoing support for a consortium of global partners.

Adamind’s MediaSpire software which sits at the heart of LogicaCMG’s MMSC will be adapting all content to be delivered to any handset within Australia.

Allen Lew, Managing Director Optus Consumer said, “With the launch of 3G this year, we see content as strategically important to our mobile business. The solution LogicaCMG has designed will allow us to launch some very exciting services.”

LogicaCMG’s extensive industry expertise made it an ideal supplier for Optus. Its systems deliver two out of every three text messages and its messaging and billing solutions are deployed by 300 of the world’s top operators in over 130 countries.

LogicaCMG’s end-to-end service works with clients to design robust business models and service infrastructures, harnessing global experience as a leading systems integrator. LogicaCMG’s innovations have been helping to make and shape the global telecoms market for more than 30 years. Having deployed the world’s first and only fully integrated 3G IP-based messaging solution and migrated more than 50 operators to an IP-based messaging environment, LogicaCMG’s expertise enables operators to assure innovation in Next Generation telecoms.

Filed Under: Other Telecoms

Tango CCN Deployed in GSM Network for Outremer Telecom

Posted on December 8, 2005 Written by oss

Tango Telecom, the leading provider of convergent charging and intelligent messaging solutions, today announced the successful deployment of the Tango CCN as part of two compact cellular networks Alvarion installed for telecommunications provider, Outremer Telecom. The deployment will provide real-time data services to the islands of Martinique and Guadeloupe and French Guiana.

The Tango CCN was deployed to enable real-time GPRS charging for prepaid and postpaid subscribers. The Tango CCN provides real-time metering and control of GPRS traffic and content for Outremer’s prepaid subscribers, with a seamless integration to the Alvarion IN prepaid system. The CCN also provides billable CDRs for postpaid subscriber activities.

“We’re delighted to work with Alvarion to deliver our charging solution to Outremer Telecom”, said Colm Ward, CEO of Tango. “We expect that this first installation will lead to further joint opportunities on a global basis”, he added.

Filed Under: Other Telecoms

MobilePro CEO Jay Wright to Speak at Telecom IQ MVNO Summit in Miami

Posted on December 7, 2005 Written by oss

MobilePro Corporpation (OTC Bulletin Board: MOBL), a wireless technology and broadband telecommunications company, announced today that CEO Jay Wright will be a featured speaker at the Telecom IQ MVNO Summit conference in Miami today, Dec. 7, at 11 a.m. Eastern.

The MVNO Summit will be held at the Radisson Hotel in Miami. For more details, visit http://www.iqpc.com/telecomiq .

About MobilePro Corp.
MobilePro Corp. is one of North America’s leading wireless broadband companies, serving over 20,000 wireless broadband customers through its subsidiaries NeoReach Wireless and Kite Broadband. The company, based in Bethesda, Md., is focused on creating shareholder value by acquiring and growing profitable telecommunications companies, developing innovative wireless technologies and forging strategic alliances with well-positioned companies in complementary product lines and industries. MobilePro serves over 200,000 total customers throughout the United States, primarily through its CloseCall America, American Fiber Network, Kite Broadband and Nationwide Internet subsidiaries.

Filed Under: Other Telecoms

Intec Telecom Systems PLC Announces Audited results for the year ended 30 September 2005

Posted on December 7, 2005 Written by oss

Intec Telecom Systems PLC (“Intec” or “the Company”), a leading supplier of billing software solutions to the global telecoms industry, today announced its audited results for the year ended 30 September 2005 (“FY 2005”). Revenue and earnings have grown almost 70% over the same period last year as a result of the turnaround of the Singl.eView acquisition, with Intec making a clear transition to being one of the world’s leading BSS/OSS suppliers in terms of both business performance and product capability.

Financial Highlights
– Revenue up 69% to £116.2m (Year ended 30 September 2004 (“FY 2004”): £68.8m)
– EBITDA before exceptionals up 58% to £16.9m (FY 2004: £10.7m)
– License sales up 33% to £25.4m (FY2004:£19.1m)
– Adjusted PBT up 63% to £13.5m (FY 2004: £8.3m)
– Loss before tax of £4.0m (FY 2004: loss of £1.2m) after £16.4m amortisation charge (FY 2004: £8.8m)
– Adjusted EPS up 7% to 3.82p (FY 2004: 3.57p); Basic loss per share (2.00p) (FY 2004: (0.80p))
– Operating cash inflow of £0.6m (FY 2004: inflow of £4.6m)
– Net cash and current asset investments of £23.8m (FY 2004: £32.2m)

Operational Highlights
– Successfully turned around the Singl.eView business; made profitable from first quarter of ownership.
– Original Intec business continues to win market share.
– Increase in frequency of multi-product, multi-million pound deals.
– Transformation of Intec into tier 1 vendor of business critical solutions.
– Contract wins across all products and all regions including two RBOCs in the USA, MTN, The Carphone Warehouse, Saudi Telecom and VimpelCom.
– New solutions launched, including Singl.eView v6, Intec IPTV and Intec Trading & Routing.
– New Centre of Excellence opened in Bangalore.

“2005 has been a year of transition in which Intec has increased its market share in its established business, created excellent momentum and good profitability in Singl.eView, and built a strong foundation for continued, profitable growth,” said Intec’s non-executive chairman, John Hughes. “It has also been a year of investment, in particular in new offshore facilities, new software solutions, and improved operational infrastructure, that are vital to our future competitive performance.”

“The impact of Singl.eView on Intec has been dramatic. We are delivering on its promise, particularly in terms of our market presence, and in establishing relationships with the most senior management at tier 1 telcos,” added Intec CEO Kevin Adams. “As well as beating expectations for both revenue and earnings, we have transformed the Singl.eView business from substantial losses to profitability. Despite strong marketplace competition, we have won our largest ever deals, which bring long-term revenue streams.”

Filed Under: Intec Billing

Portal Introduces Software Certification Program

Posted on December 7, 2005 Written by oss

Portal Software, Inc. (Pink Sheets:PRSF), the premier global provider of billing and Revenue Management solutions for telecommunications and media markets, today introduced the Portal Certification Program. Available to Portal’s customers, system integrators and technology partners, the Portal Certification Program offers training and testing for professionals whose job function includes the installation, implementation and configuration of Portal’s billing and Revenue Management platform. Five-day preparation training courses for the Certification exams are now available through Portal Educational Services. Certification testing will commence in January 2006.
[Read more…]

Filed Under: Portal Software

Narus Signs Agreement with VeriSign to Allow IP Compliance and Security Products to Be Offered as Managed Services

Posted on December 7, 2005 Written by oss

Narus, Inc. today announced that it has signed an agreement with VeriSign, Inc. that allows VeriSign to offer the entire suite of Narus products to its global customer base as managed services or licensed software. This includes capabilities for security, traffic analysis and lawful interception.

The first Narus product being offered by VeriSign is Narus LI for IP lawful intercept, one of the industry’s most comprehensive IP lawful intercept products for carrier-grade networks. The product has been integrated into the VeriSign NetDiscovery(TM) service — which is a cost-effective alternative to building an in-house proprietary lawful interception solution — that meets the legal, technical and operational requirements needed to support end-to-end compliance for circuit-switched or IP-based technologies. The service helps providers that are responding to requests for collection of subscriber information, historical billing, call detail records and real-time lawful interception.

“VeriSign is the leader in delivering intelligent infrastructure services that enable and protect interactions across voice and data networks,” said Raj Puri, vice president, Communications Business Development, VeriSign. “This agreement with Narus allows us to leverage the Narus highly scalable carrier-grade platform to extend our leadership in IP security and compliance management.”

NarusSecure, Narus LI, NarusAnalyze and NarusMediate are part of the industry’s only complete, high-performance IP security and monitoring system that can be implemented at the network core to analyze and correlate traffic in real-time. The Narus system gives customers the power to dynamically secure their entire network, while managing critical next-generation IP services such as VoIP, IMS and IPTV. Narus enables the flexibility for carriers to quickly adjust to market trends and changing regulatory mandates while providing the infrastructure to manage, protect, and create new services — all on a single common platform.

“Narus has built a global reputation for providing the industry’s highest performance IP security and monitoring system, protecting many of the world’s largest and most critical networks,” said Greg Oslan, CEO, Narus. “This agreement will marry VeriSign’s unparalleled brand with the scalability and flexibility of the Narus system to create the industry’s most complete suite of managed services for IP networks.”

Filed Under: Other Telecoms

appliedlogx Launches VOS Platform Giving Telecommunications Service Providers Access to Web-Based Ordering, Installation, Customer Service Tools

Posted on December 7, 2005 Written by oss

appliedlogx, a leading provider of communication infrastructure engineering, procurement and installation services to the telecommunications industry, has launched Virtual Operations Services (VOS), a web-based operations support platform designed to help telecommunications, cable and VoIP service providers deliver comprehensive services to the residential and business marketplace.

“Installation services have primarily been delivered by the internal staff of service providers due to operational and logistical challenges,” says Rob Cash, CEO, appliedlogx – http://www.appliedlogx.com – . “VOS overcomes those challenges through a robust, web-enabled application that manages the entire process, from initial order processing to equipment ordering and tracking through installation and turn-up to ongoing customer service.”

Because traditional last-mile support typically required a physical presence to handle installation, trouble-shooting and ongoing customer service, outsourced installation providers were limited by their geographic scope. However, today’s advanced telecommunication technologies mean installation and repairs can often be handled remotely. VOS manages that process and, when on-site work is required, provides immediate access to a nationwide network of highly qualified technicians.

The VOS core engine is comprised of four key components:

— Order Management, a web-based ticketing program that creates service orders, provides auto-cost calculations and instant dispatch visibility, as well as manages in-process orders. The Order Management tool tracks items serviced and parts/labor used on an order, tracks exchanges for customer inventory and manages quality control.

— Equipment Fulfillment, which provides online ordering capabilities, order tracking, multiple location tracking and purchase order status, and manages existing vendor relationships. The Equipment tool records automatic transfer per location, tracks serial numbers and MAC addresses, tracks login and passwords and delivery assemblies and kits.

— Installation/Deployment, which captures all user information, manages parent-child relationships, provides quick information for deployment and manages a delivery flow based on FOC dates and CPE delivery. Through the Installation tool, users can quickly dispatch experienced technicians who possess all the current certifications and who have committed to following the appliedlogx Scorecard System, which measures and monitors each process and provides the feedback that is essential to successes.

— Customer Service, which provides Tier One and Tier Two customer support, including the ability to conduct remote configurations and remotely capture call information on demand for analysis and repair. The Customer Service module also manages billing and finance, inside sales and quality control.

VOS installation service offers flat rate pricing to its customers – a telecommunication industry first. It also provides a knowledge base to improve troubleshooting and decrease truck rolls. VOS service components can be purchased individually or as a complete operations platform.

“VOS users benefit from increased efficiency in responding to customer issues as well as the quality of service derived from our nationwide coverage ability,” says Cash. “It’s a turnkey solution for any traditional and non-traditional telecommunication service provider wishing to reduce operating costs, increase geographic reach and enhance the quality of their customer service.”

About appliedlogx
Based in Tampa, appliedlogx – http://www.appliedlogx.com – provides communication infrastructure engineering, procurement and installation services. The Company’s technical capacity extends from the telecom central office to the final communications infrastructures of end users. Customers include Verizon, Covad and Sprint, as well as end users installation for Starbucks, Dominos Pizza and Target.

Filed Under: Other Telecoms

Connectiva and the MTC Group Win Best Revenue Assurance Award

Posted on December 7, 2005 Written by oss

The Mobile Telecommunications Company (MTC) Group and Connectiva Systems, a leading provider of revenue assurance solutions to the telecom industry worldwide has won the prestigious World Billing Award – “Best Revenue Assurance / Management Project” — awarded by the Institute for International Research (IIR). Connectiva Systems was awarded this recognition for implementing its ONEREViEW(TM) revenue assurance solution at the MTC Group, and demonstrating a compelling Return on Investment (ROI) for the project while delivering the desired functionality on time and under budget.

Launched in 1997, the World Billing Awards are widely regarded as the highest recognition of billing excellence within the telecom industry. The winners were selected in April 2005 and the award ceremony took place on December 6, 2005 in Madrid. Connectiva Systems was named joint-winner with the MTC Group for the “Best Revenue Assurance Project” for 2005.

Hugh Roberts, presenting the award as chairman of the World Billing Awards judging panel, said, “We introduced the ‘Best Revenue Assurance / Revenue Management Project’ award this year not only as a reflection of the increasing role that revenue assurance is playing in delivering operational effectiveness but also to increase awareness of this amongst the global service provider community. We were delighted that the competition in this new category was so fierce, and the winners are indeed worthy of industry acknowledgement. In the case of the MTC Group deployment, the Judging Panel were particularly impressed by the fact that Connectiva were able to demonstrate some arduous proof of concept requirements and Total Cost of Ownership benefits prior to being awarded the contract, and that the solution was selected and implemented successfully on the basis of scalability, adaptability and with continuous functional change in mind.”

“We are honored to receive this award,” said Mark Trudeau, CEO of Connectiva Systems. “Progressive telecom operators like the MTC Group, who want to maximize the lifetime value of their customers, understand the value of getting visibility over their revenue chain. ONEREViEW(TM)’s unique process-based approach to revenue assurance helps them achieve this objective.”

Venkatesh Jandhyala, Group Revenue Assurance Manager, MTC Group said, “We are delighted to share this winner’s award with Connectiva Systems. Our achievement is a product of the RA philosophy gaining company-wide acceptance and working with a vendor who shares a commitment to our corporate values and objectives. We hope that our success will prompt other operators to take up the challenges of revenue assurance seriously and partner with a good vendor to ensure successful outcomes. This is indicative of our goal to control our revenue cycle and minimize revenue loss, thereby enhancing value for all shareholders in the MTC Group.”

Filed Under: Other Telecoms

Intec Billing Reinforces Russian Telecom OSS Market Presence With New Moscow Office

Posted on December 7, 2005 Written by oss

Intec Telecom Systems, a leading OSS/BSS software vendor for fixed, mobile and next-generation networks, has opened a Moscow office to serve both Russia and the wider CIS. This local presence is a response to Intec’s high-profile customer base in the region, and to the considerable growth potential of the area.

“Intec has performed well in Russia and the CIS, with a series of major wins over the last couple of years,” said Intec CEO, Kevin Adams. “The growth of both fixed and mobile services across the regions is driving operators to review their support systems and, in many cases, initiate new OSS/BSS projects to deal with escalating subscriber volumes and advanced services.”

The Ministry of Information Technologies and Communications of the Russian Federation has recently approved rules, called the ‘interconnection rules’, with substantial impact on many areas of the telecommunications industry in Russia. Key areas relate to capacity, licenses for international long distance traffic, voice over IP traffic and interconnect pricing. Intec InterconnecT is compatible with these requirements and is helping its customers to fully meet their regulatory obligations.

VimpelCom, an established Intec InterconnecT billing technology customer, added Intec DCP (Dynamic Charging Platform), Inter-mediatE multi-service mediation and InterconnecT Optimised Routing in 2005, to support delivery of advanced mobile services to one of the world’s largest subscriber bases of more than 32 million customers.

Golden Telecom, Inc. chose Intec’s market leading carrier-to-carrier billing application, InterconnecT, in May 2004, to enable multiple, complex, dynamic and ever-increasing partnership agreements.

“Our customer footprint is spreading across both Russia and the CIS, as leading carriers recognise the need for next-generation solutions capable of handling large customer volumes,” added Intec EMEA MD, Peter Deane. “Our new Moscow office is based on the Intec policy of locating expertise and resources close to the customer, and will enable us to serve both new and existing clients from a central location, at a time when the region is undergoing deregulation of the international & long distance market, new legislation and developments such as CPP (calling party pays).”

Filed Under: Intec Billing

Tekmark Appoints Mr. William Wanke in Dual Roles as Chief Operating and Chief Technology Officer

Posted on December 6, 2005 Written by oss

Tekmark Global Solutions LLC, one of the largest privately held providers of information technology, communications and consulting services to companies worldwide, today announced that Bill Wanke has been named to the dual roles of Chief Operating Officer and Chief Technology Officer.

Mr. Wanke fills these responsibilities after a remarkable 25-year career at Telcordia Technologies where he most recently served as the Senior Vice President of Telcordia’s Software Systems Organization. At Telcordia, Mr. Wanke managed a team of 2,000 software professionals, leading the organization to impressive results in productivity, quality and service delivery excellence.

“Bill will help expand our current market share by leveraging his industry experience in technology and operations,” said Guy DelGrande, president of Tekmark Global Solutions. “Bill’s proven leadership ability and his vast experience will help Tekmark to continue to grow as a global provider of information technology and telecom services.”

Previously, Mr. Wanke was the Vice President of several of Telcordia’s OSS business units with responsibility for business and software operations. Under his leadership, Mr. Wanke’s business units realized significant earnings increases. Mr. Wanke began his career as a software engineer and held several engineering and management positions where he directed OSS and network systems platform development.

“Tekmark is a market leader with unmatched capability, outstanding leadership, and a long track record of success and customer delight,” said Wanke, “The chance to leverage these assets in a robust services marketplace is a tremendous opportunity – I’m very excited by the prospects and look forward to helping the company to realize it’s potential.”

Wanke holds a Master’s Degree in Computer Science from the University of Southern California and a Bachelor’s Degree from the State University of New York at Buffalo.

Filed Under: Other Telecoms

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