T-Systems and Convergys have signed a cooperation agreement. Convergys develops individual software solutions for the billing of telecommunications services, customer care, and employee care.
The contract entitles T-Systems to use, sell and sub-license the Convergys “Infinys” billing and rating software. The license agreement carries a term of six years and includes Europe, the Middle East, and Africa.
“We are not simply going to use the well-known Infinys billing system in solutions for our clients, for example, T-Com and T-Online, but also for ourselves. We are already making plans to convert the billing system of some of our clients to Infinys,” says Olaf Heyden, Executive Committee member and Head of IT Operations at T-Systems.
David Dougherty, president and Chief Operating Officer of Convergys, is looking forward to this opportunity to work together with T-Systems: “For Convergys, this cooperation with T-Systems is one of the most important billing agreements in our company’s history.”