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Survey Reveals Users of Sophisticated Network Monitoring Tools Diagnose Network Performance Problems 69 Percent Faster

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NetScout Systems, Inc. (NASDAQ: NTCT), the industry pacesetter for advanced network and service assurance solutions, has recently announced that a recent customer survey revealed the nGenius® Performance Management System has cut network performance problem diagnosis times by nearly 70 percent. Users reported that problem diagnosis took an average of 9.1 hours with other tools and approaches, and an average of 2.8 hours once the nGenius® System was deployed. [Read more…]

NetScout Enhances Early-Warning System for Application Performance and VoIP Assurance

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NetScout Systems, Inc. (NASDAQ: NTCT), the industry pacesetter for advanced network and service assurance solutions, has recentlly announced availability of nGenius® Analytics Version 1.2. With this release, nGenius Analytics now includes features designed to proactively monitor VoIP quality metrics, application response time increases, and application utilization decreases – all critical aspects to assuring services and reducing Mean Time to Restore (MTTR) on today’s converged networks. [Read more…]

Axiom Systems Launches Closed-Loop Service Lifecycle Solution

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Axiom Systems, the leader in Service Fulfilment software for Communications Service Providers (CSPs), has recently launched AXIOSS® Active Catalog, the industry’s first solution to enable CSP’s to adopt a closed-loop approach to service fulfilment. The Active Catalog compliments a new version of the AXIOSS product suite, V6, which is also generally available as of this month and is being previewed at the show. [Read more…]

Kognitio and RateIntegration Allow Telcos to Maximize Revenue with New Pricing Appliance

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Kognitio, a leading provider of solutions to business problems that require acquisition, rationalisation and analysis of both large and complex data and RateIntegration, the leading providers of Revenue Lifecycle Management solutions, have recently announced the general availability of Pricing Appliance v2.0, the enhanced, telecom operator-focused version of the sophisticated rules-based pricing engine. [Read more…]

Comptel Enhances Fulfilment Solution with Inventory Mediator

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Comptel Corporation (OMX Helsinki: CTL1V), the leading vendor of dynamic Operations Support System (OSS) software, has recently announced the Comptel Inventory Mediator, a new dynamic way of collecting information about the network to improve the accuracy of the data held in a network inventory, for example Comptel Inventory Solution. This latest enhancement to the Comptel Dynamic OSSTM follows the recent announcement of the Comptel Service Catalog Solution, which is also a key to service fulfilment automation. [Read more…]

NewVoiceMedia Launches New Platform for Personalised Customer Care

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NewVoiceMedia, one of Europe’s leading Hosted Telephony Service providers, has launched ContactWorld, a next-generation platform for voice applications. The solution has been designed to help companies introduce Individual Caller Treatment (ICT), a new personalised service that can turn any contact centre into a highly-focussed, precision marketing tool. [Read more…]

Telarix Launches iXLink Neutral Business Exchange Service

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Telarix, Inc., the leading provider of Interconnect Business Optimization (IBO) and settlement solutions for content providers, IP service providers and global fixed and mobile operators, has established iXLink, a global electronic business network for the telecom industry. Founded in conjunction with some of the world’s largest carriers, iXLink provides a secure, reliable business-to-business information exchange platform that enables service providers to quickly and efficiently access and share business documents among their trading partners. [Read more…]

Lavastorm Reinvents Revenue Assurance with New BRAIN Software

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Lavastorm, a global provider of business assurance software and solutions, has recently announced a major new edition of its BRAIN revenue assurance software. The new 4.0 release is designed to transform the market by setting a new standard for easy audit configuration. It also changes how assurance software is priced and delivered, enabling a much wider scale and use of business assurance auditing within and beyond the communications service provider market. [Read more…]

TTI Telecom Introduces New Version of TrafficGuard

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TTI Team Telecom International Ltd. (NASDAQ: TTIL) (“TTI Telecom”), a global supplier of Operations Support Systems (OSS) to communications service providers, has introduced a new module to its TrafficGuard system. TrafficGuard is a proactive Service Assurance tool which monitors network beh avi or in near real-time and provides operators with the ability to anticipate performance degradations and traffic-related impairments before their effects reach the end-user. This new module expands TrafficGuard’s flexibility, enables easier operation by NOC staff, and cuts problem identification time by up to 50%. [Read more…]

cVidya Networks Launches Revenue Intelligence Solution

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cVidya Networks, a global leader of Telecom Data Integrity and Revenue Assurance Systems, has launched MoneyMap®/Analytics, a business intelligence tool for Revenue Assurance operations among communications service providers. Through advanced investigation, clustering, and root-cause analysis, this solution complements current Revenue Assurance capabilities to enable an holistic and comprehensive Revenue Intelligence operations and empowers Revenue Assurance teams with Business Intelligence capabilities. [Read more…]

Reliance Communications and Clarity Join Forces at TeleManagement World

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Clarity, the telecommunication industry’s Operational Support System (OSS) business process automation company, will be joining forces with India’s Reliance Communications at this year’s TeleManagement World conference in Nice to deliver a valuable paper on how convergent phone operators can optimise the returns on their infrastructure investments using an NGOSS-based approach to OSS. [Read more…]

TEOCO Brings Network Cost Management, Revenue Assurance and Business Intelligence Solutions to Cable Industry

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TEOCO Corporation, a leading provider of network cost management, revenue assurance and additional business intelligence solutions, is leveraging its historical strength in the communications market to offer its full suite of products and services to the cable industry. Today, TEOCO provides auditing services and software solutions to many premier global cable operators, including Charter Communications (Nasdaq: CHTR) in the U.S. [Read more…]