Highdeal, the world’s leading provider of Pricing & Rating solutions, has told OSS News Review that Arkadin Global Conferencing, the global provider of integrated audio and data conferencing services, has implemented Highdeal Transactive for the pricing, rating and billing of Arkadin’s state-of-the-art, cost efficient conferencing services.
Founded in early 2001, Arkadin is a conferencing service provider with operating centers in over 20 countries across Asia, Europe and North America. Businesses and organizations of all shapes and sizes and across all market sectors, particularly those with geographically dispersed user bases, employ Arkadin’s services to help facilitate their communications.
Arkadin deployed Highdeal Transactive in France and will be launching the solution in a new country every three months. Arkadin is using Transactive to price, rate and bill the high-volumes of transactions generated by their audio and data services. Arkadin can provide pre-planned and last minute conferencing services for thousands of participants. In addition to computing the audio and data tariffs, Highdeal Transactive is also used to manage the billing codes for a specific conference call and calculate the costs for conference recordings and technical support.
“Highdeal provides unique pricing and packaging capabilities which help ensure the best ease-of-use for our customers. Rating and billing is critical to us. Our various audio and data services generate many different types of transactions that we need to manage on a real-time basis. Highdeal also allows us to offer highly personalised customer invoicing and reporting to our customers which is a major asset for us” said Frédéric Commandeur, Arkadin CFO.
“We are thrilled to be providing Arkadin with our pricing, rating and billing solution. The impressive breadth of services that they provide and customers they have acquired is remarkable and we look forward to developing our relationship on an international level in the future.” added Eric Lavenir, Sales EVP Highdeal.
Arkadin (www.arkadin.com) provides professional conferencing services that enable organisations of all sizes, including Fortune Global 500 companies, to better communicate and collaborate using customisable, cost-efficient, user-friendly solutions. With operating centres across Asia, Europe and North America, Arkadin’s core services, ArkadinAnytime, ArkadinEvent and ArkadinAnywhere, and best-in-class customer support allow Arkadin to virtually connect people anywhere around the world facilitating easy and cost-effective information sharing and discussion. Arkadin’s unique global capabilities and localised service allow individuals to seamlessly communicate using integrated audio and web conferencing services wherever and however they choose.
For more information, please visit www.arkadin.com.
Highdeal is the world’s leading provider of Pricing & Rating solutions. By delivering unconstrained pricing and packaging flexibility coupled with real-time transaction management, Highdeal solves the billing problem in the multiservice world. The Yankee Group has named Highdeal the fastest growing billing and rating vendor defined in terms of announced customers. With over 180 implementations in more than 50 countries, service providers around the world rely on Highdeal.
For more information, please visit www.highdeal.com.