Firm to capitalize on market opportunities and enhance user experience
UCell Uzbekistan will begin offering new products and services to derive more revenues from voice calls and also improve the experience of mobile phone users with expanded prepaid billing features and ringback tones.
“Comverse’s solutions provide us with the features we need to handle new growth and enrich the user experience with choice, convenience, control, and fun,” says Helge Raitanen, Chief Technical Officer at UCell, which is owned by TeliaSonera (Stockholm: TLSN.ST) and managed by the Fintur Holdings B.V. (a joint venture of TeliaSonera and Turkcell).
UCell subscribers now can find out who tried to call them when they were unreachable, even though a message was not left. In a similar fashion, another Comverse service can notify the calling subscriber as soon as the unreachable party becomes available in the network, eliminating the need for repeat dialing. In both cases, free text messages notify subscribers.
Comverse, a leading supplier of software and systems enabling network-based billing and value-added messaging and content services, developed the two services, aptly known as “Who Called” and “Notify Me,” to address the fact that roughly 30 per cent of calls go unanswered. These services comprise a part of the Comverse Total Call Completion Solution, whose goal is to bring each call to a satisfactory and billable conclusion.
The new prepaid billing features offer more account management capabilities to UCell subscribers, such as providing balance notifications at the end of calls and the ability to replenish their balances via various services. Comverse Fun Dial™ Ringback Tone service lets users select music and other content for their callers to hear while waiting for calls to be answered.
Comverse’s real-time billing capabilities support UCell’s expanding portfolio of value-added services. “UCell is a forward-thinking operator that realizes just as value-added services can increase user satisfaction and generate growth, the correct billing approach helps turn billing and customer care into new opportunities for revenue and growth,” said Dror Bin, President of Comverse Products Group. “We look forward to broadening our longstanding relationship with UCell.”
FE COSCOM LLC. is a part of TeliaSonera group and operates under UCell trademark in Uzbekistan. The company’s main activity is the development of modern mobile communication system in GSM 900/1800 standard. The company was the first In Uzbekistan to launch 3G in testing mode. By January 2009 the company’s subscriber base exceeded 2.8 million.
Comverse is the world’s leading provider of software and systems enabling network-based messaging and content value-added services, prepaid, postpaid, and converged billing, mobile advertising and IP communications. The firm’s solutions generate revenues, strengthen customer loyalty, and improve operational efficiency for over 500 communication service providers in more than 130 countries. The company’s product portfolio facilitates personalized lifestyles in an evolving connected world and is based on the InSight™ Open Services Environment. Comverse’s solutions support flexible deployment models, including in-network, hosted and managed services, and can run on circuit-switched, VoIP, IMS, and converged network environments. Comverse is a subsidiary of Comverse Technology, Inc. (CMVT.PK).
For more information, please visit their website: http://www.comverse.com