FTS, a global provider of billing, customer care and policy control solutions for communications and content service providers, today announced that Vodafone Iceland has implemented the latest version of Leap Billing, FTS’ comprehensive end-to-end billing and customer care solution to enable flexible charging and billing for Vodafone’s entire line of business, including mobile, fixed and broadband services.
Vodafone Iceland is a convergent communication service provider, offering mobile, fixed, broadband internet and data services. FTS’ Leap Billing software supports the operator’s charging, billing and customer management needs, and is integrated with Vodafone Iceland’s Microsoft Dynamics CRM system.
“We found Leap Billing to be one of the most flexible, robust and cost-effective solutions available on the market,” said Ardis Bjork Jonsdottir, Billing Manager Vodafone Iceland. “Thanks to FTS’ Leap Billing we have increased the flexibility of our billing and have also increased our ability to create new and innovative services.”
Leap Billing helps operators to dramatically reduce the time and cost of any change requests, allowing billing to rapidly adopt new services. Using FTS’ solutions Vodafone Iceland’s back office is able to act at the speed of marketing and with a much lower total cost of ownership (TCO).
“This latest implementation at Vodafone Iceland is a further vote of confidence in FTS’ telecom billing solutions,” said Yitzchak Feldman, FTS’ Vice President of Sales & Marketing. “Leap Billing addresses the needs of convergent service providers such as Vodafone Iceland, and supports them as they continue to offer innovative, cross-network services.”
Leap Billing is a flexible, convergent billing, customer care and online charging solution that realizes substantial reductions in OPEX and CAPEX while increasing customer satisfaction and retention. Based on FTS’ patented business-control technology (DoTree™), the solution captures events delivered over single or multiple network technologies in real-time and responds to them based on a preconfigured set of business policies or actions. This flexibility and ease of use enables the service providers’ billing to become a business enabler for offering new marketing plans or services, with a rapid time-to-market.