Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS), has recently released Rocware 2.0 for Communication Service Providers (CSPs) to assist them with revenue protection, cost management and assured operations. Rocware 2.0 is a key component of the ROC (Revenue Operations Center) – a concept the company pioneered almost three years ago.
Rocware provides subscriber-centric revenue, cost and margin visibility with a unique real-time mechanism to study the financial impact of operational changes on profitability. This is lacking in CSP environments as most OSS/BSS today exist and operate in silos thereby leading to un-correlated and massively under-utilized data within the service provider’s operational infrastructure.
As data and analytics are only as good as the processes and systems that generate them, Rocware enables CSPs to assure not just revenue, but operational processes as well. It creates a direct link between operations and profitability by serving as a platform that seamlessly brings together traditionally disparate systems for assurance, audit, controls and governance. This provides an end-to-end view of operations, eliminating silos, and helps CSPs to monitor, control and optimize the business more efficiently.
Rocware delivers pro-active operational intelligence and actionable insights, leading to improved customer experience. It includes data collection, aggregation, analytics and presentation, while seamlessly integrating with other OSS/BSS products (Subex, in-house and third-party) and other enterprise functions such as CRM, ERP and BI.
Rocware is the solutions platform enabling pragmatic evolution to a ROC that delivers Business Optimization in the most pragmatic and non-disruptive manner.
For more information on Business Optimization, ROC or Rocware 2.0, please visit www.subexworld.com.