Melita Cable, Malta ‘s primary Cable and Internet Service Provider and a part of UPC (United Pan-European Communications), and MaxBill, a market leader in providing comprehensive, financial customer management and billing solutions, have announced the successful deployment of MaxBill’s End-to-End Customer Care and Billing platform. This provides Melita Cable with a powerful triple-play platform to synchronize billing, rating, provisioning, customer care and order management across its entire network.
“The implementation of MaxBill’s triple-play suite has exceeded our expectations in its support of our business project plan,” said Phillip Micaleff, CEO of Melita Cable. “With the MaxBill system up and running in just five months, we have successfully launched our hello telephone system – Malta ‘s first independent full telephony system – making Melita the first triple-play operator in Malta . By moving into the triple-play market with MaxBill, we have upgraded our customer service to include pre- and post-paid telephony and strengthened our commitment to providing top quality, low-cost TV, internet and telephony services, with per second billing in one simple bill.”
“We are extremely pleased at the flexibility that MaxBill’s triple play functionality has offered Melita, as well as the level of professionalism and partnership fostered throughout this project,” said Hadar Himmelman, CEO of MaxBill. “With convergence shaping customer demand, Melita has emerged to provide superior customer service by leveraging the power of MaxBill’s triple-play capabilities for the timely introduction of new services, as well as real time pre- and post-paid telephony. We look forward to providing Melita with lower TCO and even greater return on investment.”
About Melita Cable
In 1991, Melita Cable was awarded an exclusive 15-year license to provide cable television service to Malta and Gozo. Since then, Melita has grown and flourished at a remarkable rate, now serving over 100,000 homes — a market penetration of over 77%. Melita’s success is based on both the quality and range of the services it offers. In addition to broadband cable access, Melita offers over 70 different channels ranging from news and entertainment to movies, sports and educational programs.
To find out more, visit Melita online at www.melitacable.com.
MaxBill provides high quality, complete, cost-effective financial solutions, for service providers worldwide. MaxBill’s unique modular solution and convergent, carrier-grade platform support the evolving business needs of traditional (wireline, wireless, utilities) and next-generation (3G and IP) service providers. MaxBill’s Universal Consolidating Platform (UCP) combines a powerful and scalable next-generation billing engine, service-enabling platform (SEP) and customer-centric CRM powered by universal workflows, ensuring rapid deployment, lower TCO and quick positive business impacts.
Visit MaxBill’s web site at www.maxbill.com for updated product and company information.