A partnership with Network Insight was announced by Martin Group that will permit them to provide Tier-1-grade NOC services to its Tier 2/3 service provider clients at rates they can afford.
Peter Rasmusson, President, Telecommunications Consulting & Engineering of Martin Group, said, “NOC services have been available to Tier 1 carriers but the smaller Tier 2/3 carriers have had limited access to robust NOC services due to cost and staffing reasons. Consequently, the NOC services that small and medium carriers could afford were very limited in their proactive functionality and their usefulness as an operational tool.”
Mr. Rasmusson continued, “At the same time, consumers have more choices due to increasing competition from CATV, wireless data providers, satellite TV providers and new wireline competitors. This competition drives the need to move from a reactive maintenance model to a proactive model such as Network Insight’s services.”
Designed for any customer deploying data or video services over a network with multiple network devices, Network Insight’s infrastructure management services allow customers to benefit from a 24×7 NOC using robust carrier-grade tools, staffed with degreed and certified engineers; and personalized access to a web portal with real-time statistics on network performance.
“In addition to affordability, our clients say the flexibility that comes with our wide range of service options makes our solution stand out from other managed service offerings,” said Network Insight Director of Sales for Managed Services Justin Piotroski. “Our service options have been developed over the years based on feedback from our customers. Our services now range from Software as a Service, to basic event monitoring, to after hours and weekend monitoring, to full-fledged outsourced managed services.”
For almost a decade, Network Insight’s infrastructure management services have successfully monitored and managed some of the largest and most modern IP networks for service provider and enterprise customers across the United States. These clients experience improved network performance, increased network uptime and greater customer satisfaction on voice, video and
About Network Insight
Founded in 1998, San Diego-based Network Insight, LLC, is a leader in IP network infrastructure engineering, consulting and managed services. Cutting-edge IP network design, implementation and a carrier-grade NOC with managed services offer significant cost savings and increased revenue for telecommunications providers and enterprise customers.
For more information, please visit their web site: http://www.networkinsight.com or call 800.475.7871.
About Martin Group
Martin Group is a leading provider of BSS|OSS software solutions, next generation engineering, and business services that address operational and marketplace challenges faced by today’s communications providers. Martin Group’s integrated BSS|OSS software helps communications providers simplify business infrastructure, integrate service order flow, and improve customer
experience. With more than three decades of experience in the communications industry, Martin Group’s engineering team provides next generation solutions backed by extensive IP/data experience and knowledge. Communications providers can minimize exposure to capital and human and technological risks associated with in-house solutions by utilizing Martin Group’s business services.
For additional information, please visit their website: http://www.martin-group.com
Source for this post: Martin Group