Astellia, leading provider of network and subscriber intelligence for mobile operators, recently announced that it will extend the monitoring of Digicel Haiti’s 2G network to its 3G network to support the growth of mobile broadband.
Digicel will ensure seamless data service usage by addressing network mobility, accessibility and throughput issues by troubleshooting the network and resolving any identified anomalies. Digicel will hereto use Astellia’s Nova Explorer for fast and advanced E2E troubleshooting, from RAN to core, in order to uncover problems’ root cause.
“Haitians love their mobile phones, that is why we continue to invest in infrastructure and technology to ensure a distinct customer experience. Astellia helps us diagnose network issues and identify quality-related network trends even before they impact our customers.” confirms Juan Torres, Chief Technology Officer at Digicel Haiti.
“We are very proud of our fruitful partnership with Digicel Haiti, an Astellia customer since 2007. We will continue to help Digicel strengthen their leadership position by understanding and addressing problematic network quality issues in order to offer a consistent experience to their 7 million customers.” says Carlos Guio, Managing Director Americas at Astellia.
Digicel Group Limited is a leading global telecommunications provider with operations in 33 markets in the Caribbean, Central America and Asia Pacific. After 13 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.
Astellia is a leading provider of network and subscriber intelligence enabling mobile operators to drive business performance and customer experience. Astellia’s vendor-independent real-time monitoring and troubleshooting solution covers end-to-end 2G, 3G and 4G from radio access to core network. Astellia’s scalable products and expert services address the needs of operators’ full value chain. Astellia has close partnerships with more than 200 telecom operators globally. Headquartered in France, Astellia has worldwide presence with offices in Brazil, Canada, India, Lebanon, Russia, Singapore, South Africa, Spain and USA. Follow Astellia: astellia.com, LinkedIn and #Astellia_news.