In a bold step to stay ahead of the curve, Cyta, Cyprus’ leading telecom provider, has announced its partnership with Netcracker Technology to overhaul its entire IT infrastructure. This massive upgrade will modernize how Cyta handles its services by deploying a full-stack Business Support System (BSS) and Operational Support System (OSS), signaling a new era for the company.

Cyta, already known for its island-wide 5G network and hefty investments in fiber technology, is diving into this transformation to improve internal operations and deliver better customer experiences. With demand for faster services and high-quality connectivity on the rise, the shift is timely and necessary.

Netcracker’s Digital BSS and OSS solutions are at the heart of this transformation. These new systems will replace Cyta’s outdated infrastructure, which was struggling to keep up with the demands of modern networks. For Cyta, this means a faster time to market and a more efficient service delivery to both individual and business customers.

Andreas Neocleous, CEO of Cyta, expressed optimism about the future, saying, “This partnership with Netcracker marks a significant milestone for us. We’re committed to delivering the high-quality services that our customers deserve, and this upgrade will allow us to make the most of our investments in fiber and 5G technology.”

For Cyta customers, the benefits are set to be huge. With this new system in place, they’ll likely notice faster service rollouts, improved network performance, and a smoother experience overall. Businesses, too, are expected to benefit from a stronger infrastructure that can handle the increased demands of a digital-first world.

Benedetto Spaziani, General Manager at Netcracker, echoed the excitement, saying, “We’re thrilled to be part of Cyta’s digital transformation. Helping them modernize their infrastructure while expanding their product offerings is a privilege, and we’re ready to make this partnership a success.”

This collaboration isn’t just about upgrading tech. It’s about shaping the future of telecommunications in Cyprus. With this move, Cyta is setting the stage for what’s next—offering a faster, more reliable service that can keep up with the rapid pace of today’s digital world.