Customer Experience Management (CEM) In TELECOMS World Summit 2015
13-14 August 2015 * Singapore
– Driving Customer Loyalty and Reducing Churn through Embedding A Customer-Centric Culture Across Your Business
Encompassing:
• Embedding A Customer Centric Culture Across Your Business
• Driving Customer Loyalty and Reducing Churn
• Reducing Costs and Increasing ROI from your CEM Investments
• Using Technology to Put Customer First
• Bridging the Gap between Marketing & Technical Departments
• Measuring Your Customers’ Network Experience
• Network Data Analytics
• Enhanced Customer Experience through Excellent Billing Communications
• Contact Centre-Best Practices
• Differentiated Experience
• Innovation for Success
• and many more! [Read more…]
UL chooses Comprion’s NFC Forum test solution
The American safety consulting and certification company Underwriters Laboratories (UL) equip their lab with Comprion’s UT³ Platform conformance test solution. Mike Kuo, General Manager, North America explains, “We selected Comprion as our test platform for its advanced automation and precise programming capabilities.” [Read more…]
Matrix to Showcase at Convergence Africa World 2015
Matrix Comsec, a leading manufacturer of enterprise telecom and security products, is participating in Convergence Africa. Matrix with a lineage of offering specialized solutions for enterprises, will introduce three innovative solutions in Telecom, Video Surveillance and Access Control domain respectively. Visit Matrix at Convergence Africa World 2015 from 17-19 June at stall- B23, Oshwal Centre (Parklands) Nairobi, Kenya. [Read more…]
HAUD Systems Has Joined CFCA
HAUD Systems, an industry leader in spam filtering and revenue assurance for mobile network operators (MNOs), recently announced that it has become a member of the Communications Fraud Control Association (CFCA). [Read more…]
V3D’s EQual One solution chosen by SFR Reunion
SRR (SFR Reunion), the SFR subsidiary and leading French operator on the Reunion island uses the EQual One solution from V3D to measure data and voice performances provided to its customers as well as the quality of their coverage on various strategic geographical locations on the island. [Read more…]
LTE Awards 2015 Accelerate Innovation as Shortlist Announced
The organisers of LTE World Summit (23-25 June) has recently announced the shortlist for this year’s LTE Awards. The LTE World Summit serves as a setting for the awards, which have helped accelerate innovations across the LTE ecosystem, particularly as the industry looks towards 5G and the IoT. This year’s awards include more categories than ever before, with the introduction of Biggest Contribution to 5G Development and Most Innovative LTE Application/Service, both new for 2015. For the full shortlist, please go to: http://lteawards.com/2015-shortlist/. According to the organiser, this year also saw the largest number of entries since the inception of the Awards, with over 150 categories entering their products and services for consideration. [Read more…]
Future investments in smart initiatives to drive data center growth in the Middle East
Driven by a significant rise in investment across the Gulf Cooperation Council (GGC) region and coupled with future projects, including Expo 2020 and the 2022 World Cup, the Middle East is set to become a hotbed of data center activity, fuelled by ever-increasing adoption of cloud services. Data center and server virtualization for cloud infrastructure is one of the core themes for the conference this year. [Read more…]
Expanding VSAT Connectivity into Growing Markets
Back for a 3rd year, VSAT Latin America 2015, 1st- 2nd July 2015, Blue Tree Morumbi, Sao Paulo, Brazil is set to be our most progressive yet with an agenda catalysing debate towards the growing problem of satellite interference and impact of HTS in Latin America.
As the only dedicated VSAT event in Latin America, this forum will provide unrivalled insight into how the industry can grow their revenue streams, successfully integrate into other verticals and overcome specific issues associated with the most profitable markets.
VSAT Latin America will feature 30+speakers from across the entire VSAT ecosystem. Discover innovation brought to life with keynotes from leading industry visionaries, including:
• Jorge Villarreal – CEO, Elara Communications Mexico
• Hugo Miguel – CTO, Tesacom, Argentina
• Mauricio Segovia – CEO, Axesat Columbia
• Keith Sonnet – CEO, Computer Aid International
• Marzio Laurenti – President, Telespazio Brazil
VSAT Latin America will give you the inspiration, tools, and know-how to find and maximize every opportunity within VSAT to increase your impact and your revenue. Free for End Users.
Download Programme & Register Now – Early Bird until 29th May 2015.
Location Based Services 2-3 June 2015, The Thistle Marble Arch, London
This LBS event is the only meeting place for professionals interested in successful leveraging Location data with innovative and scalable applications and services. Not since syncing mobile communication services with social networking has there been such an exciting opportunity to tailor and enhance the user experience.
Expert speakers already confirmed from: Lufthansa, Ford, American Express Stadium, Telefonica, Deutsche Telekom, Vodafone, O2 and more
Key topics being addressed include: The growing trend of mobile context: using location data for ultra-personalisation of services, Engaging mobile users with ultra-targeted messaging, The challenges and opportunities presented by LBS, Privacy and security best-practice, Cross-industry case studies, Tailoring technology choices for indoor LBS, Driving new revenue channels and/or growing operational efficiencies through the growth in LBS.
http://locationbasedservicesevent.com/
One Click Away From The World’s leading 4G & 5G Event
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VSAT Latin America, 1-2 July 2015
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Shaping and Defining the Digital Future at 5G World Summit
The wheels are fast in motion for 5G, which is set to become the ultimate enabler for the Internet of Things (IoT) in a vastly connected and digital future. 5G is a preparation for the billions of connected “things” in years to come, so the standards behind the new network need to be designed so that they remain fit for purpose for decades beyond the expected commercial roll-out in 2020. 5G World Summit (24-25 June) will bring leading industry figures together to share ideas about what the standards and legislation for 5G should look like. [Read more…]
Telstra reaches into China with Pacnet Business Solutions integration
Telstra has announced its multinational customers can benefit from more direct and low latency network connectivity in China thanks to the network integration of Telstra and Pacnet Business Solutions China (PBS), a foreign-invested joint-stock company (unlisted).
PBS was the first foreign company licensed to provide IPVPN services and network services in China, with its footprint extending to 23 provinces across the mainland including Tianjin, Chongqing, Shenzhen, Beijing and Shanghai. [Read more…]
DIMOCO reveals trends on the German Carrier Billing market
European Carrier Billing provider DIMOCO http://www.dimoco.eu publishes a brand new Carrier Billing market special. In co-operation with leading market research partners Juniper Research and Price Waterhouse Coopers, the German Carrier Billing market has been analyzed and the success of billing digital content via the mobile network operators for now and the future revealed. With a potential reach of 112.6 million mobile subscribers in Germany, the payment method is stated to be number one to bill digital content. Conversion rates up to 70% for first time transactions and up to 80-88% for repeated digital content purchases were measured in Europe. The German ePublishing, eGames, home videos & digital music market will increase to 4,623 million euros revenue in 2018. [Read more…]
LTE World Summit Maps Out the Road to 5G
The world’s largest 4G and 5G conference and exhibition, the 11th Annual LTE World Summit (23-25 June), will return this year with an engaging line up of visionary speakers and exhibitors, as LTE evolves and moves towards LTE-Advanced and 5G. Attendees will have the opportunity to celebrate LTE growth and the development of innovative new technologies, many of which are set to be showcased on the show floor. [Read more…]
Netadmin Systems Announces New Version of NETadmin™ OSS
Netadmin Systems, a leading provider of OSS solutions, today announced the latest version of NETadmin OSS. NETadmin 8.7 brings new tools and features that facilitate and streamline the order entry, delivery and service fulfillment process for network owners offering a variety of commercial products in multi-channel order capture environments. [Read more…]
Broadband Latin America, July 01-02, Sao Paulo, Brazil
Broadband Latin America, taking place July 01-02 at the Blue Tree Premium Morumbi, Sao Paulo, Brazil is once again returning making broadband more accessible and affordable in Latin America and the Caribbean, co-located with its sister event VSAT Latin America. [Read more…]
LTE World Summit Returns as LTE Accelerates
As global LTE adoption continues to accelerate, and with last year alone witnessing 360 LTE deployments launched across 124 countries, the 11th Annual LTE World Summit (23-25 June) returns this year at an exciting time for the industry. Co-located with the 5G World Summit, the conference and exhibition will place a spotlight on the transformative technology that has opened up the long awaited opportunity for mobile operators to leverage mobile data to transmit high quality voice. [Read more…]
Attend LTE World Summit 2015
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Fit for Purpose Networks 2015, 10-11 June 2015, London
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