A study run by online business networking service www.MeettheBoss.com shows that telecom executives are spending an extra 10 hours a month online sharing their professional experiences and learning from their peers. MeettheBoss surveyed 15,000 of its 200,000 executive members to understand more about what effect Web 2.0 has had on the business world. [Read more…]
WiMAX Forum Adds Cisco to Board of Directors
The WiMAX Forum® has added Cisco as a new member of its board of directors. Sai Subramanian, director of marketing for the broadband wireless business unit of Cisco, will serve as Cisco’s representative on the WiMAX Forum board. Last week, the WiMAX Forum also announced that it had added Tata Communications’ COO Prateek Pashine to its board. [Read more…]
ICON-X Solutions Secures Tele2 Russia During Trade Mission to Moscow
Irish interconnect vendor, i-conX Solutions, has announced that GSM operator Tele2 Russia is the latest telco to implement its wholesale billing solution. [Read more…]
WiMAX Forum Adds Tata Communications to Board of Directors
The WiMAX Forum has added Tata Communications, one of the world’s largest telecommunications providers, as a new member to its Board of Directors. Prateek Pashine, COO of Tata Communications’ retail broadband unit, will serve as the representative to the WiMAX Forum board. [Read more…]
ESKADENIA Software Engages in the MOICT’s Graduates and Internship Program
ESKADENIA Software was one of the earliest ICT companies in Jordan to sign an agreement with the Ministry of Labour and the Ministry of Information and Communications Technology (MoICT) to participate in the Graduates and Internship Program (GIP), aiming at the increase of new graduates’ employment and competence development . [Read more…]
Veraz Networks and Comarch Announce Wholesale Revenue Assurance Solution Using Pre-Paid Billing
Veraz Networks, Inc., (NASDAQ: VRAZ), the leading provider of Multimedia Generation Network application, control, and bandwidth optimization products, and Comarch, the leading BSS/OSS vendor and systems integrator, have announced a joint offering for wholesale carriers that combines Comarch’s real-time pre-paid, service creation and credit control application with Veraz’s ControlSwitch™ interconnect VoIP platform. [Read more…]
Integrating Business and Technology in Iraq
CWC is delighted to announce the dates of Iraq Telecoms 2009; taking place on 10-11 November at the Hilton London Metropole hotel, and honoured to have the support of the Iraqi Ministry of Communications through a very senior delegation. [Read more…]
Middle East Telecom Leaders are an Example for Rest of World to Follow
By The current economic downturn and fluctuating energy and food costs is hurting everyone. But can the Telecoms sector start the fight back?
With the world in recession regions such as the Middle East and North Africa are stepping up to the challenge to start the fight back. With millions being invested in infrastructure to drive foreign business to the region and with an ever developing working population, the consumer demand is tripling, a momentum that cannot be seen to slow down. [Read more…]
J:COM Chooses Amdocs for Customer Management
Amdocs (NYSE: DOX), the leading provider of customer experience systems, has announced that Jupiter Communications (J:COM), Japan’s largest multi-play service provider, has selected Amdocs for customer management and will upgrade its Amdocs billing system to address its future growth and manage billing for multi-play products and services. In addition, Amdocs will continue the partnership with Sumisho Computer Systems Corporation, a local systems integrator, for this project. [Read more…]
MetroPCS Deploys Amdocs Billing, Customer Relationship Management and Operational Support Systems
MetroPCS Communications, Inc. (NYSE: PCS), the leading provider of unlimited, flat-rate, pay-in-advance wireless communications service in the U.S., and Amdocs (NYSE: DOX), the leading provider of customer experience systems, has announced that MetroPCS completed the conversion of all of its customers onto Amdocs CES 7.5. Under the six-year managed services agreement announced on October 6, 2008, Amdocs is providing MetroPCS with integrated software for convergent real-time charging and billing, customer relationship management (CRM) and operational support systems (OSS) to support MetroPCS’ pay-in-advance, roaming and retail offerings. [Read more…]
cVidya Networks appoints Eran Wagner as President of its North American Operations
cVidya Networks, a global leader in Revenue Assurance and Dealer Management Systems, has recently announced the appointment of Mr. Eran Wagner as President of the North American Regional Operations. Based in Palo Alto, California, USA, Mr. Wagner will lead the Company’s activities in the region. [Read more…]
NewWave Communications Streamlines Triple-Play Support and New Service Delivery with Convergys
Convergys Corporation (NYSE: CVG), a global leader in relationship management, has announced that NewWave Communications, a leading regional cable, broadband, and telephony provider, has expanded its contract with Convergys to further increase and enhance the services it provides its customers. The expanded contract includes implementing a multiple channel, single billing solution and Intervoice [R] IP Contact Center (IPCC). [Read more…]
SunTec offers Enhanced Relationship Loyalty Solution to Communication, Media & Entertainment providers
SunTec Business Solutions, the leading provider of convergent transaction pricing and billing solutions for Communication, Media & Entertainment (CME) and Relationship-based Pricing and centralized billing solutions for Banking, Financial Services & Insurance (BFSI) domains, today announced the launch of their enhanced Relationship Loyalty solution for CME providers. Riding the success wave of their revolutionary, fully automated Loyalty solution for BFSI industry, SunTec plans to capitalize on the customer loyalty management requirements of the CME market by empowering service providers to control customer attrition and maximize profits. [Read more…]
Comarch to Hold OSS BSS Seminar in Krakow Poland
Comarch will show how to deal with the economic downturn and maintain business profitability during their 5th annual OSS/BSS Seminar to be held in Krakow, Poland. This year’s edition of Comarch OSS/BSS Seminar is held between the 18th & 19th of May in Krakow, Poland. Comarch will unveil best practices and new OPEX optimizing tools during presentations, user group round tables and workshops. [Read more…]
Nigeria’s ZOOMmobile Chooses Cerillion for Interconnect Billing and Settlements Solution
Leading Nigerian private telecoms operator, ZOOMmobile (formerly Reltel Wireless) has gone live with Interconnect Manager from convergent billing and interconnect specialist, Cerillion Technologies. The implementation marks an extension of the existing relationship between the two companies, which began in 2006 with the successful delivery of Cerillion’s Mediator product on ZOOMmobile’s CDMA network. [Read more…]
Comarch Management Platform for Next Generation Optical Networks
At the Eleventh International Conference on Transparent Optical Networks (ICTON 2009), Comarch, a global telecommunications solutions provider, will present “A Management Platform for Next Generation Optical Networks”. The ICTON 2009 conference is being organized by the National Institute of Telecommunications in Warsaw, Poland with the University of Aveiro, Portugal and IEEE. [Read more…]
Nokia to Release Ideas and Innovations to Finnish ICT companies; Ground Breaking Partnership Model Aims to Kick-Start New Success Stories
Nokia, Technopolis and Tekes have unveiled the Nokia Technopolis Innovation Mill, a ground breaking initiative to recycle Nokia s unused ideas and innovations to selected Finnish ICT companies for further development and exploitation. Prepared and launched in cooperation with several Finnish cities, the initiative aims to match ideas with companies that will be able to develop them into world-class products and services.
[Read more…]
HP Helps Telecoms Manage the Customer Experience with New Operations Support Systems Software
HP is introducing three software solutions to help communications service providers manage the customer experience to create greater loyalty, especially among high-value customers. As part of the HP Next-Generation Operations Support Systems (HP NGOSS) portfolio, the service assurance solutions enhance the quality of the customer experience by ensuring that all paid-for services are actually received. The three solutions are: HP Service Quality Management, HP TeMIP Service Console and HP Unified Correlation Analyzer. [Read more…]
Convergys Announces Platform-independent On-Demand Voice Authentication Solution
Convergys Corporation (NYSE: CVG), a global leader in relationship management, has announced the availability of a platform-independent On-Demand Voice Authentication solution. Convergys clients and non-Convergys clients can easily implement this solution by enrolling the voice signatures of their customers and employees. Upon enrollment, companies can authenticate agent-assisted and consumer transactions more securely than with a traditional ID + PIN authentication. [Read more…]
Australian Telecom Operator AAPT Comverse Billing Solution
AAPT, the third largest telecommunications company in Australia, has completed a major upgrade of its Comverse Billing solution to consolidate billing operations on a unified platform. [Read more…]
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