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New TM Forum Report Shows Connection between Customer Experience and Profitability for Communications Service Providers

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TM Forum, the world’s premier industry group focused on business effectiveness for the communications and media sectors, today revealed the findings of its latest research in to the role of customer experience in communications service providers (CSPs). The research concludes that while CSPs remain challenged by inflexible legacy systems, a raft of data management issues, and recession-driven budget constraints, there is good news ahead. [Read more…]

ESKADENIA Software Participates at GITEX 2009

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GITEX Technology week will present this year a dedicated event for government, enterprise and SMB solution providers, “GITEX Business Solutions”. The aim of the event is to build upon the exhibition’s position as the region’s largest IT procurement platform, by providing focused areas for technology organisations to network with the thousands of senior technology managers and chief information officers set to visit the high profile event. [Read more…]

Cerillion Celebrates 10 Years

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Cerillion Technologies, a leading provider of pre-integrated business support systems (BSS), is celebrating its tenth birthday this month. At a time of turbulence for the telecoms industry, the London-based firm has grown dynamically and recorded outstanding successes over the past decade, including some pioneering landmark achievements: [Read more…]

NII Holdings Selects Astellia to Monitor Its Networks

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Astellia, leading provider of monitoring solutions to maximize Quality of Service (QoS) management and performance of mobile networks, has signed a contract with NII Holdings, Inc., one of the leading providers of fully integrated mobile communication services designed to meet the needs of businesses and individual customers in selected Latin American markets, to monitor its 2G and 3G networks. [Read more…]

Arve Johansen Joins cVidya Advisory Board

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cVidya Networks, a leading provider of Revenue Assurance and Dealer Management solutions, has announced the appointment of former Deputy CEO of Telenor, Mr. Arve Johansen to the cVidya’s Advisory board. With over 30 years of experience in the Telecommunication industry, Mr. Johansen brings a wealth of experience, leadership qualities and breadth of knowledge to the role. Mr. Johansen also served as the Head of Asia Region at Telenor. [Read more…]

Stratecast paper identifies cost savings for Telecoms industry by plugging inter-carrier revenue leakage

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A new paper published by Stratecast, a division of Frost & Sullivan, in conjunction with revenue assurance solutions provider cVidya, has revealed potential cost savings service providers and operators can achieve if they address the issue of inter-carrier revenue leakage. In the wholesale market, inter-carrier revenue leakage represents approximately 3 to 5 per cent of service provider’s total costs for traditional voice products, and in the range of 7 to 11 per cent for broadband products. The paper* explores the challenges of billing errors and disputed invoices both for retail service providers and wholesale network operators and the financial implications on the Telecoms industry. [Read more…]

IPKO Kosovo Chooses Volubill for Real-time Analysis and Control of IP Services

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Volubill, a leading supplier of real-time charging and policy control applications for fixed and mobile service providers, has told OSS News Review that IPKO Telecommunications, Kosovo (IPKO) has chosen Volubill’s CHARGE-IT™ Service Controller to enable differentiated charging models for more complex 3G data services and provide real-time analysis of IP traffic for IPKO’s service rating engine. By bringing greater flexibility to the charging of value added services, the new platform will help IPKO Kosovo better combat potential revenue leakage. [Read more…]

CHR Solutions and Martin Group Merge

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In a strategic move designed to create the largest, single-source, resource-rich delivery of support and services to their clientbase, CHR Solutions of Houston and Martin Group of Mitchell announced the companies have merged, effective September 25, 2009. [Read more…]

Integrating Business and Technology in Iraq

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Now in its 4th successful year with 24 speakers and 9 sponsors already confirmed, the Iraq Telecoms Conference has become the premier event of its kind and is yet again set to be the key event in the 2009 calendar for all players either active or interested in the Iraqi Telecommunications industry. [Read more…]

NetCom Deploys Gb on SDH Monitoring Solution from Polystar

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Polystar OSIX, a leading supplier of Service Assurance and Network Performance Monitoring solutions, has told OSS News Review that NetCom, Norwegian leading mobile telecommunications company, has successfully deployed Polystar market-leading Network Performance Monitoring solution for Gb on SDH/STM-1. [Read more…]

Innova Selects Oracle Communications Applications

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Innova S de RL de CV has selected Oracle® Communications Applications to accelerate Time to Market, enable Convergence, and strengthen their competitiveness in the market. Innova S de RL de CV is a direct to home (DTH) satellite television provider serving approximately 1.8 million subscribers in Mexico, Central America and the Dominican Republic under the SKY brand, has selected an integrated suite of Oracle® Communications applications. [Read more…]

Indosat Chooses Comptel Dynamic OSS for Mediation

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Comptel Corporation (OMX Helsinki: CTL1V), the leading vendor of dynamic Operations Support System (OSS) software, has told OSS News Review that Indonesian service provider PT Indosat tbk has deployed Comptel Convergent Mediation. This Comptel solution was implemented in collaboration with local system integrator PT Lintas Teknologi Indonesia with the aim of consolidating Indosat’s former mediation systems. [Read more…]

HP Adds Virtual Sandox to HP Service Delivery Platform

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HP recently announced telecom software that can help service providers tap Web 2.0 to spark growth in wireless revenue. The HP Service Delivery Platform (HP SDP) now includes a virtual “sandbox” in which developers can create new web-based applications (apps), widgets and mash-ups on the service provider’s wireless network. The new technologies in HP SDP 3.0 make service creation easy, fast and rewarding for independent developers.
By attracting non-telecom independent software developers (ISVs) and giving them the tools to build innovative applications, service providers can enrich their wireless networks with the personalized services that subscribers want – and are willing to pay for monthly. [Read more…]

Filed Under: HP

Subex Adds Asset Assurance to OSS Offerings

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Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communication service providers (CSPs), has recently launched Asset Assurance, a Data Integrity Management (DIM) solution. The solution will enable CSPs to identify and discover expensive and rapidly changing network assets, thereby enhancing the accuracy of asset management and inventory systems. [Read more…]