Amdocs (NYSE: DOX), the leading provider of customer experience systems, has been identified by Stratecast, a division of Frost and Sullivan, as holding the largest global market share in service-provider charging, billing and partner management systems. This was reported in Stratecast’s recently-published research series(1) on global billing.
“With its strength in addressing the end-to-end billing functions, and a strong solution for low-ARPU, high-growth markets, Stratecast believes Amdocs will continue to lead by revenue within the overall billing market,” said Karl Whitelock, senior consulting analyst, OSS BSS Global Competitive Strategies practice at Stratecast, a Division of Frost & Sullivan.
“Stratecast further believes Amdocs will remain the top supplier in the combined wholesale interconnect and partner management domain. With one solution approach that supports all types of partnerships, Amdocs can address the rapid growth in service provider and partner relationships as they look to satisfy a diverse set of customer needs,” continued Whitelock.
After examining 61 companies in the overall rating, charging and other core billing systems market, and 48 companies in the interconnect settlement and partner management market, Stratecast recognized Amdocs as the leader in these markets with:
• 25 percent market share in the combined rating, charging and other core billing systems market – more than double that of the vendor with the second-largest market share;
• 27 percent market share in partner management systems;
• 18 percent market share in the combined wholesale interconnect settlement and partner management domain. Stratecast projects this domain will grow to more than $650 million by 2013.
(1) “Global CSP Billing Part 4: Rating & Charging and Other Core Billing Sector Assessment. OSS/BSS Global Competitive Strategies (OSSCS) Volume 10, Number 09,” August 2009 by Stratecast
“Financial Settlement with Interconnect and Content Partners – Business Needs are Rapidly Changing” – Stratecast Perspectives and Insight for Executives SPIE 2009 #32 – August 28, 2009
“Global CSP Billing Part 5: Interconnect & Settlements and Partner Management Sector Assessment. OSS/BSS Global Competitive Strategies (OSSCS) Volume 10, Number 10,” September 2009 by Stratecast
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience™ at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, services and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.86 billion in fiscal 2009, Amdocs has approximately 17,000 employees and serves customers in more than 60 countries around the world. For more information, visit Amdocs at www.amdocs.com.
Amdocs Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2008, filed on December 8, 2008, and in our quarterly 6-K furnished on February 9, May 12 and August 10, 2009.