VOSS Solutions has announced that Deborah Robertson has joined the company as Chief Marketing Officer (CMO), based out of the company’s Reading office in the UK. [Read more…]
VOSS Solutions Releases Version 21 of its Digital Workplace Management Technology
This week, VOSS Solutions, leading provider of digital workplace management technology, announced the general availability of VOSS-4-UC V21.
VOSS-4-UC is the world’s most advanced UC automation platform, offering a single point of management and integration for the digital workplace ecosystem. Since the pandemic changed the shape of enterprise communications and collaboration, organizations have turned to VOSS for its automation and orchestration expertise to support hybrid and remote workers, to ensure high levels of user adoption, collaboration, and productivity, and to manage spiraling costs.
VOSS has responded to these evolving and demanding requirements for digital workplace management with VOSS-4-UC Version 21. V21 is a significant release for VOSS that is packed with many new features and enhancements, a few of which are highlighted here:
New and Improved Administration Portal
Included in this release is a refresh of the administration portal, built using the latest web technologies. The update is designed to further improve the great user experience and intuitiveness of the interface making it even more effective in helping administrators streamline the management of their organization’s digital workplace.
Rich Management Across More Services
VOSS recognizes that organizations typically have more than one vendor fulfilling their digital workplace requirements, so multi-vendor and vendor transition support is fundamental to its work. In V21, VOSS further refined its support to manage any mix of vendors, on-premises or in the cloud, as well as transition users between services. Whether the multi-vendor setup is an end state design or for a transition period, VOSS-4-UC enables the solution to be managed in the same easy-to-use single pane of glass.
In terms of vendors and solutions, this release saw VOSS extend its support for Microsoft and Microsoft Teams specifically. This provides VOSS customers additional capabilities when managing their Microsoft tenants such as:
- Management for existing Microsoft tenants can be taken over by simply overbuilding the existing user and service data into VOSS-4-UC. Once a tenant is under management, a number audit can be performed to update the local number inventory and keep track of which numbers are used by users and services, such as auto attendants and call queues.
- Administrators can also configure rules to enable flow-through provisioning or zero-touch provisioning, to automatically apply a profile to users when they are discovered by VOSS-4-UC for the first time.
- Flexible onboarding and offboarding workflows provide simplicity for administrators or the perfect interface for quick and simple integration to external systems, such as ticketing systems, to tie into wider business processes.
- Management capabilities for call queues and auto attendants as well as associated resource users.
These capabilities provide simplicity and automation to handle the heavy lifting for a range of day-to-day tasks, allowing engineers to focus on higher value work.
Another solution focus area in V21 extends VOSS’ Webex Teams management by adding support for configuring calling and calling behavior settings for users in Control Hub. Workspaces can also be configured, and VOSS-4-UC will orchestrate the process of generating an activation code to register a room or video endpoint (device).
This release also introduced our support for Pexip conferencing management further expanding VOSS’ support for best of breed solutions. The capability enables administrators to configure VMRs as standalone entities or integrated as part of the comprehensive service management for users.
Managing Complexity
As part of VOSS’ goal to reduce complexity for its customers, V21 sees some major improvements to number management. VOSS’ number audit tool has been updated to work across all supported vendors and across many different types of users, devices and services, to create a local inventory that is up to date and accurately reflects what is allocated when overlaying an existing estate. VOSS has introduced some additional tracking states for numbers such as cooling (used when users are removed and numbers are kept from being reallocated immediately) and reserved (used to exclude numbers from being allocated).
Finally, an improved view of the inventory within the new admin portal, enables admin users to easily see what is happening in their respective inventories.
Platform Agility and Resource Optimization
In V21, VOSS has introduced some exciting new changes that impact platform agility and resource optimization. It is now possible to deploy VOSS-4-UC using a new modular cluster architecture, which enables organizations to run the core application and database on separate virtual machines (VMs) instead of on the same VM (as is done in the previous VOSS-4-UC versions). This provides customers more options to tune the system to meet their specific performance or scale needs providing more efficient use of allocated resources.
To find out more about VOSS-4-UC V21, get in touch with VOSS via email [email protected].
WBA and TIP Collaborate to Bring Open AFC for Wi-Fi in the New 6 GHz Unlicensed Band
The Wireless Broadband Alliance (WBA) recently announced an expansion of its relationship with the Telecom Infra Project (TIP) that will further TIP’s Open AFC Software Group and help spur global adoption of Wi-Fi in the new 6 GHz unlicensed band. The partnership will maximize the full benefits of 6 GHz Wi-Fi – today Wi-Fi 6E, and the near future, Wi-Fi 7 – and all types of use cases that can benefit from it, including indoor and outdoor venues that have adopted OpenRoaming. [Read more…]
Nokia deploys its 5G Standalone Core for Telia in Finland
Nokia has deployed its 5G Standalone (SA) Core network in Finland for Telia, allowing the Swedish communication service provider (CSP) to deliver new advanced 5G services like slicing, provide stronger and more reliable network performance, and more readily monetize its network assets. [Read more…]
RIMES to Acquire Matrix IDM
Recently, RIMES, the global strategic data partner for asset managers, asset owners and service providers, announced its intention to acquire Matrix IDM, an Australia-based investment data management platform, for an undisclosed sum. [Read more…]
Cerillion Releases Enterprise BSS/OSS Suite, Cerillion 21.2
Cerillion (AIM: CER) recently unveiled the latest release of its Enterprise BSS/OSS suite, Cerillion 21.2, providing Communications Services Providers (CSPs) with a flexible and scalable platform that supports business change through configuration not customisation. So whether it’s monetising 5G B2B services, pivoting to new markets or focusing on the Total Experience (TX), Cerillion provides the agility needed to succeed in a rapidly changing market. [Read more…]
VOSS Enables Combined Cisco and Microsoft Teams Collaboration and Enterprise Voice Solution for SFR Business
Recently, VOSS Solutions, leading provider of digital workplace management technology announced that it has made a significant enhancement to SFR Business’ hosted Cisco Cloud through integration with Microsoft Teams to satisfy the increasing demand for integrated, best of breed, on-demand workplace collaboration tools. [Read more…]
Netcracker Provides Next-Generation Digital OSS for Segra
Netcracker Technology announced a partnership to consolidate and transform Segra’s OSS to improve operational efficiencies and enhance the customer experience for many of its core products and services, including security, connectivity, collaboration and cloud solutions. [Read more…]
CSG Acquires DGIT Systems
CSG® (NASDAQ: CSGS) announced the acquisition of DGIT Systems, a provider of configure, price and quote (CPQ) and order management solutions for the telecoms industry. The acquisition brings together industry leading solutions specifically designed to streamline the complexities of commercializing the next era of multi-party digital offerings that will drive business growth for communications service providers (CSPs). [Read more…]
TISA exploits TISAtech platform to select Contengo
TISA exploits TISAtech platform to select Contengo to support technology modernization program and new service development initiatives for the wealth management industry.
- Demonstrates TISAtech’s ability to accelerate the adoption of validated, new technology providers
- Contengo joined the TISAtech community in December 2020
- Further showcasing TISAtech’s commitment to driving innovation and positive change across the financial services arena
Neos Networks Chooses Cerillion for private cloud BSS platform
London, 27th September 2021 – Cerillion (AIM: CER), an innovator in large enterprise and B2B digital monetisation and customer management solutions, today announced a five-year deal with Neos Networks, initially signed in September 2020, to provide an end-to-end BSS platform for its UK-wide connectivity business. Cerillion is implementing a complete solution from lead management through to revenue recognition, utilising the Enterprise Product Catalogue, CRM Plus, Service Manager, Revenue Manager and Business Insights modules from its Enterprise BSS/OSS suite, all deployed in a private cloud. [Read more…]
OpenNet upgrades to evergreen future with Cerillion
London, 28th September 2021 – Cerillion (AIM: CER), an innovator in digital monetisation and customer management solutions, recently announced a 6-year extension to its agreement with OpenNet, a wholesale telecoms business connecting Denmark’s fibre infrastructure owners and service providers. OpenNet will upgrade its core BSS platform to Cerillion 21 and join Cerillion’s Evergreen Software Programme to continuously gain access to the latest product developments. In addition, OpenNet has signed a significant licence expansion to support its on-going growth, and is extending its use of Cerillion’s Managed Service and private cloud platform. [Read more…]
VOSS Solutions Acquires LayerX Technologies
VOSS Solutions has acquired LayerX Technologies, a leading provider of advanced data analytics and monitoring software for networking and unified communications operators. [Read more…]
CSG Enhances ZEE5’s Data Ecosystem for Next Era of Personalized, Cross-Channel Entertainment Experiences
Brisbane, AUS | CSG® (NASDAQ: CSGS) today announced a reinforced relationship with ZEE5, one of the largest over the top (OTT) streaming service platforms in India. With the power of CSG’s customer data platform, ZEE5 seamlessly integrates its customer data with a single, unified platform that takes a data-driven approach to create exceptional customer experiences. Easier and faster access to customer data worldwide generates comprehensive information mapping that provides ZEE5 with insights into customers’ content preferences. This in turn drives content decisions for ZEE5’s streaming service to build greater customer loyalty and increase new customer acquisition. [Read more…]
Subex and Spire Solutions Partnership
Subex, a leading provider of Digital Trust, Internet of Things (IoT) and Operational Technology (OT) cybersecurity solutions, and Spire Solutions, Middle East & Africa’s leading value-added distributor (VAD), have partnered to address the steep rise in cyber attacks and associated cyber risks in the region. [Read more…]
Subex to partner with Snowflake
Subex, a pioneer of Digital Trust, has partnered with Snowflake, the Data Cloud company, to bring the power of AI-driven Augmented Analytics to enterprises. Subex, through its Augmented Analytics platform, HyperSense, and Snowflake will combine competencies to enable enterprises to accelerate their data analytics journey and realize the true value of their data. [Read more…]
Alpine Health Technologies Chooses VOSS for UC & Collaboration Operations and Performance Management
Recently, VOSS Solutions, leading provider of UC and collaboration automation technology, announced that Alpine Health Technologies has selected VOSS-4-UC for its operational management and VOSS Assurance & Analytics for performance management and reporting. [Read more…]
Lysis Group launches AI-driven Off-Grid Workflow (OGW) solution for Client Lifecycle Management (CLM)
Lysis Group, a leader in business change management services and a provider of innovative CLM managed services through Lysis Operations, launches a new AI-driven, Off-Grid Workflow solution for regulated firms. It has been designed to combat the rapidly rising costs of CLM and anti-money laundering (AML) activities. Research indicates between 30% – 50% of the total cost of client on-boarding and refresh sits outside core CLM systems in email and other tools – i.e.“off-grid workflow”. OGW uses proven AI technology to manage the off-grid workflow, demonstrating up to a 75% effort saving for overall management of all activities outside core systems. [Read more…]
4ka lights up 5G with Cerillion Convergent Charging System
Cerillion (AIM: CER), an innovator in digital monetisation and customer management solutions, recently announced that its Convergent Charging System (CCS) is powering the 5G rollout for SWAN Mobile (brand 4ka), a rapidly developing telecommunications service provider in Slovakia. Initially available in the capital city, Bratislava, and extending to regional cities by the end of 2021, SWAN Mobile aims to disrupt the market by automatically providing seamless access to 5G services for anyone with a 5G compatible device and at no additional cost. [Read more…]
Amdocs to Accelerate M1’s Digital Transformation on Microsoft Azure
Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, recently announced that M1 Limited (M1), a leading digital network operator in Singapore, has selected its Openet charging and data management products to accelerate the digital transformation programmes on Microsoft Azure. [Read more…]
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