ACE*COMM Corporation (NASDAQ:ACEC), a global provider of advanced OSS, value-added services, and network business intelligence solutions, announced today that it has received the ‘Best Customer Success’ award from TeleStrategies, the publisher of Billing World & OSS Today magazine, at the Sixth Annual Excellence Awards reception on May 3 at the Billing & OSS World 2006 Conference in Miami. Published 12 times per year, Billing World & OSS Today is the most widely read magazine by the back-office software decision makers in the telecommunications industry.
“Billing World & OSS Today magazine is proud to present the 2006 Excellence Awards to the companies who are driving innovation and positive ROI in the billing and OSS/BSS industries,” said Jill Morgan, publisher of Billing World & OSS Today magazine. “The Best Customer Success category is self explanatory, but it should be noted that it was the single most competitive category in this year’s competition. This year’s winner – ACE*COMM – is a company we have seen go through many changes and challenges over the years in the industry. It is a company that has re-invented itself and thrived, but without ever abandoning its core expertise. What impressed us the most about ACE*COMM was the innovative way in which it has taken technology that is traditionally buried behind the scenes and given it relevance on the front lines.”
The Best Customer Success award recognizes outstanding industry achievement for real-life benefits achieved as part of a customer deployment. ACE*COMM’s Market Maker(TM) product – part of the ACE*COMM Network Business Intelligence(TM) (NBI) suite – was recognized for dramatically improving a Tier 1 cable operator’s ability to position its marketing resources to achieve higher quality upsell opportunities and close new customers. At the same time the operator was able to develop the information required to match marketing efforts with available network capacity. [Read more…]
