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TEOCO Introduces New Version of Claim Center, Web-Based Claim Management Tool

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TEOCO, the #1 provider of highly-scalable network cost management, revenue assurance and business intelligence solutions to communications and entertainment firms worldwide, has recently announced the release of Claim Center 3.0, a new version of TEOCO’s web-based claims management solution. TEOCO’s Claim Center provides communications and entertainment service providers with an automated solution for full lifecycle claim management from creation and filing through resolution. [Read more…]

ISA Announces IPTV Billing and Customer Care Support

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Troy, Michigan based ISA has recently announced support for IPTV billing and customer care in its award winning TeleCount Billing System. As a fully converged billing and customer care suite, the TeleCount Billing System may now be used by service providers, such as, telecom, wireless, or content carriers to manage OSS/BSS operations for IPTV services. [Read more…]

Major Taiwanese Mobile Operator Chooses Intec Interconnect Solution

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Intec, a global provider of business and operations support systems (BSS/OSS), has recently announced that one of the largest mobile operators in Taiwan has selected Intec Interconnect v7, the latest generation of the world’s most widely installed system for domestic, international and ITU-based intercarrier billing and settlements, to enhance growth and profitability. The mobile operator provides advanced mobile services across the entire Taiwan market. [Read more…]

Intec Brings Full IMS Offline and Online Charging Solution to Market

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Intec, a global provider of business and operations support systems (BSS/OSS), has recently announced the availability of its new Intec IMS Charging Solution. The solution, which has undergone extensive interoperability testing with network equipment manufacturers, is currently being deployed in proof of concept trials by a number of operators. [Read more…]

Orga Systems and Business Objects Sign Partner Contract

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Orga Systems, the leading expert in convergent real-time billing, and Business Objects (Nasdaq:BOBJ) (Euronext Paris ISIN code: FR0004026250 – BOB), the world’s leading provider of business intelligence (BI) solutions, have signed a partner agreement. This strategic partnership expands the market opportunities for both Orga Systems and Business Objects. [Read more…]

Telkomsel Selects Comverse Fun Dial for Ringback Tone Content Services in Indonesia

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Comverse, a subsidiary of Comverse Technology, Inc. and the world’s leading supplier of software and systems enabling network-based multimedia enhanced communication and billing services, recently announced that Telkomsel, Indonesia’s largest operator with more than 42 million customers, is replacing its current system with Comverse Fun Dial™ for personalized ringback tones and content management. [Read more…]

OSS Observer Says Amdocs is Market Leader

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Amdocs (NYSE:DOX), a leading provider of customer experience systems, has been recognized as the leader in business support systems (BSS) and operations support systems (OSS) in the telecommunications industry, as noted in the April 2007 industry analysis report entitled, OSS Observer Telecom Software Supplier Market Share. OSS Observer states in the report that Amdocs retains its leadership position thanks in part to its growing product portfolio and a strong business momentum. Factors noted are the capability to win many of the large transformation deals in North America as well as globally, and the combination of innovative software and services. [Read more…]

MATTEL chooses Cerillion for Billing and Interconnect Solutions in Mauritania

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Convergent billing specialist, Cerillion Technologies, today announced the completed implementation of its CRM and Billing solution for MATTEL, a GSM network operator in Mauritania, West Africa. Based on the CRM Plus, Revenue Manager, Mediator, Output Streamer and Information Manager products in the Cerillion suite, the new system provides a complete end-to-end solution for MATTEL’s business support systems needs. [Read more…]

Telenor and LHS Expand Cooperation

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Telenor Serbia has signed a licensing and maintenance agreement with LHS, a globally leading provider of telecom billing and customer care systems, enabling Telenor from now on to rate and bill wireline services in addition to its existing mobile services. This new agreement takes the cooperation between LHS and Telenor one step further, as Telenor already applies LHS’ billing and customer-care solutions in its operations in Bangladesh, Malaysia and Montenegro. [Read more…]

Filed Under: LHS

cVidya Networks Leads Revenue Assurance KPI Standardization with KPIMap

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cVidya Networks, a global leader of Telecom Data Integrity and Revenue Assurance Systems, has launched KPIMap®, a monitoring and operational tool for Revenue Assurance operations among communications service providers. cVidya’s KPIMap® offers pre-packaged best practice KPIs’ which provide monitoring on strategic, tactical and operational levels. By analyzing this information KPIMap® also contributes to a better understanding and smoother management of operational and business-level objectives, setting medium and long term Revenue Assurance goals for the organization. [Read more…]

Subex Azure Deploys Moneta Revenue Assurance System at US-Based Tier One Telecom Operator

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Subex Azure Ltd, a leading global provider of OSS solutions for telecom operators, has deployed its Moneta(TM) revenue assurance system for a major Tier-1 telecom operator in the U.S., further strengthening the company’s position as the leader in enterprise-wide deployments of revenue assurance, fraud and interconnect systems. [Read more…]

Intec Signs Access Billing Deal with Tier One US Carrier

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Intec, a global provider of business and operations support systems (BSS/OSS), has signed a multi-million dollar deal with a US-based tier one provider to service the carrier access billing (CABS) requirements of the carrier’s wireline business. This top five, local exchange carrier will join a substantial list of tier-one customers handled by the Intec Managed Services division from its SAS 70 compliant facilities*. The three-year agreement includes the processing of 30 billion Call Detail Records (CDRs) per year for billing of the carrier’s access revenues. [Read more…]