FTS (Formula Telecom Solutions), the original creators of Business Control Layer, Cisco Systems, and telecom analysts Yankee Group will demonstrate how telcom service providers can improve revenues and increase their customer satisfaction using the Business Control Layer from FTS. This free road show is open to all telecom service providers at the KaffeebÃ¶rse in Hamburg on 15th November and the Institute of Directors in Pall Mall, London on 16th November.
During this road show and seminar, telecom Service Providers can learn how Telenet used FTS’s Leap Business Control Engine (Leap BCE) and Cisco’s SCE to achieve higher revenues. This was a forty percent reduction in customer service calls, reduction in churn and an increase in overall customer satisfaction. Attendees of this road show and seminar can also learn how they can create IMS-like capabilities using their current network infrastructure.
Business Control Layer is a software layer in the service providers’ infrastructure residing between the network/OSS and the BSS. It enables telecom operators to dynamically adapt network or service behavior in response to their customer interaction. This results in higher revenue and higher customer satisfaction. The system allows telecom service providers to capture events in real-time and responding in real-time based on a pre-configured set of business policies or actions, such as sending the subscriber a message, changing service QoS, provisioning, balance management or rating to name a few.
The road show and seminar will feature the following presentations in both London and Hamburg, between 8.30am and 12.45pm including a complementary lunch:
– “Making Money in Today”s Market”, Yair Sakov, VP Marketing, FTS
– “Leap BCE Demo”, Eric Klein, Product Manager, FTS
– “Enhancing Revenue with Service Control and DPI”, Bryn Teasdale, Worldwide Business Development Manager, Cisco
– “Market Trends”, Andy Bairsto, Senior Analyst Software Solutions, Yankee Group
Hamburg, Germany: Ehemalige KaffeebÃ¶rse, Pickhuben 3, 20457 Hamburg
London, UK: Institute of Directors, 116 Pall Mall, London SW1Y 5ED
FTS (LSE: FTS) is a provider of Business Control, Billing and CRM solutions for Communications Service Providers. FTS pioneered the Business Control Layer market and is the leading player in the space. By analyzing events from a business standpoint rather than just billing them, FTS allows Providers to better understand their customer base and leverage business value from every event and interaction. FTS deploys its full range of end-to-end, stand-alone and add-on solutions to customers in over 40 countries and has implemented solutions in wireless, wireline, cable, content and broadband markets including multiple cross-network installations. Serving the evolving needs of both traditional and next generation service providers, the company”s operations comprise four international R&D locations and strategically-located sales support offices worldwide.
In January 2006, FTS was ranked as the 54th fastest growing technology company on the 2005 Deloitte Technology Fast-500 EMEA.
For more information please visit www.fts-soft.com.