Veramark Technologies, Inc. (OTCBB: VERA) has announced the signing of a new 3-year managed services contract with a large beverage and bottling company. Veramark’s ASP (Application Service Provider) model allows its customers easy web browser access to the full functionality of the VeraSMART suite of applications including Call Accounting, Allocation, Invoice Management, Online Directory, and Work Order; without the need to install, host, and maintain a premise-based solution. The client will utilize Veramark’s services primarily for security reporting within their facilities.
Veramark president and CEO David Mazzella said, “For companies that recognize the benefits of telemanagement solutions, but would rather not manage a system themselves, Veramark’s Managed Services offers application hosting in a variety of arrangements from full-service to Applications Service Provider (ASP) models. We’re pleased to provide our new client with solely dedicated and optimized servers maintained in a secure environment; end-to-end Web access; industry-leading service delivery and dedicated account support; and knowledgeable technical support.”
The client’s security reporting activities will be supported by VeraSMART’s Call Accounting module to track and document communication between management and personnel. The service will be used initially to manage 6,000 extensions at seven sites, with expansion to additional sites expected.
The flexibility of Veramark’s offerings–which gives clients the option to select a managed-services model delivered by Veramark or to purchase a right-to-use software license–allows small, medium, and large business enterprises to buy what they require today and expand as future needs dictate. Using the same telemanagement tools developed by Veramark, the company’s Managed Services solution can remotely poll, process, and report on telecommunications and work flow activity; then provide comprehensive reports and analysis in a variety of formats.
VeraSMART is available from Veramark and their leading industry partners. For more information, visit www.veramark.com.
About Veramark Technologies, Inc.
For over 20 years, Veramark’s telemanagement solutions have set the industry standard for technological excellence, application experience, and process expertise. Veramark’s completely web-based software architecture integrates communications management software with operation support systems (OSS) software. These solutions include Call Accounting, Telemanagement, Work Flow Management, Directory / Information Management, Service Inventory Build and Line Verification, Service Analysis and Recommendations, Wireless Optimization and Ongoing Management, Contract Analysis/Negotiations, and Billing Dispute Resolution.
This broad portfolio of products and services allows enterprises to measurably reduce communications expenses, optimize network performance, increase productivity and improve enterprise security. By utilizing industry-standard databases, secure web-browser based user interfaces, and dynamic reporting tools, Veramark’s products and services make managing complex communications networks easy and efficient. Veramark’s web-based software architecture eliminates the need for client software and makes the software accessible from every networked PC in the enterprise. In addition to Veramark’s premise-based solutions, Veramark offers its customers a robust ASP and managed services alternative, designed to meet all or a portion of the customer’s defined needs.
The company sells and markets its solutions directly and through leveraged distribution channels to customers ranging from the Fortune 500 to small businesses as well as the public sector, including government agencies and the military. Veramark’s leadership position is demonstrated by its relationships with telecom’s leaders — Avaya(R), Nortel Networks(R), Cisco Systems(R), NEC Unified, at&t, Sprint(R) and others. All Veramark products and services are made and provided by personnel in the United States.