Pre-integrated System in Place to Manage GSM Operations
Providing cost-efficient support to its GSM services across Croatia, Tele2, one of Europe’s largest alternative telecoms operators, has gone live with a new converged CRM and billing solution from Cerillion Technologies, the leading business support systems vendor. Working to tight project deadlines, Cerillion supplied a turnkey delivery, migrating Tele2 Croatia from their existing outsourced billing system to its own pre-integrated solution in less than three months.
The solution consists of Cerillion CRM Plus, a comprehensive CRM system that allows sales and customer service staff to manage all aspects of the customer lifecycle efficiently and Cerillion Revenue Manager, a carrier grade, convergent rating and billing solution which enables revenue generation from any type of service.
Tele2 Croatia, which launched commercial services over its GSM network in October 2005 recently announced that it was celebrating its first year of operations with more than 300,000 mobile users.
“We are excited to be making a significant contribution to Tele2’s ongoing success in Croatia,” says Louis Hall, Cerillion’s chief executive. “This deal represents an extension to a close, longstanding business relationship between our two companies. It also signals a major expansion of our business into Central and Eastern Europe and will act as a strategic stepping stone to future success in the region.”
About Cerillion Technologies
Cerillion Technologies provides carrier-grade CRM & billing, interconnect and mediation solutions to fixed, mobile, IP and convergent telecom operators worldwide. Established in 1999, the company has built an impressive client base and is recognised as one of Britain’s fastest-growing private technology companies in the 2006 Sunday Times Microsoft Tech Track 100.
The Cerillion system is a bundled component solution suite supporting any deployment model: as an end-to-end pre-integrated business support system, from customer through to network interaction; in a mixed deployment, where selected modules may be replaced by third-party applications; or in a pure best-of-breed solution. The system is also fully operational as a complete managed service. Cerillion solutions deliver the business agility needed to respond quickly and effectively in a highly competitive environment.
For more information, please visit their website: http://www.cerillion.com
Tele2 is Europe’s leading alternative telecoms operator and its mission is to provide cheap and simple telecoms for everyone in Europe. Tele2 always strives to offer the market’s best prices. The company has 31 million customers in 22 countries and offers fixed and mobile telephony, broadband, data network services, cable TV and content services. Founded by Jan Stenbeck in 1993, Tele2 has been listed on Stockholmsbörsen since 1996. In 2005, it achieved operating revenue of SEK 50 billion and reported a profit (EBITDA) of SEK 6.6 billion.