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Home Other Telecoms Subex to Launch Interactive Telecom OSS Knowledge Portal for Information Exchange Within Their Customer Community

Subex to Launch Interactive Telecom OSS Knowledge Portal for Information Exchange Within Their Customer Community

Posted on March 2, 2008 Written by oss

It was announced that early in March this year, Subex Limited will launch a new online user forum portal to offer best-in-class support services and to enable them to better connect with their customers.

Having been developed as an extension of Subex’s popular user conferences, the Subex User Forum will be open to customers and select Subex employees by invitation. A discussion forum, resource center, and customer contribution section were designed into the forum so that their customers can share case studies, best practices, and other issues related to the OSS space .

“The Subex User Forum is a unique initiative, which will go a long way in fortifying our relationship with the customers. The portal, which is exclusive to customers and designated Subexians, will act as a great interactive platform that helps in the resolution of key issues and sharing knowledge,” said Sekharan Y Menon, Sr. Vice President – Professional Services Organization, Subex Ltd.

Leading service providers around the world turn to Subex to combat fraud, conduct revenue assurance, correct configuration and interconnect billing errors, manage risks, obtain optimized routes and manage third-party relationships to maximize profits and adopt lean operating principles. With the launch of the Subex User Forum, the company continues to strengthen its industry position as the foremost thought-leader and innovator, supremely committed to the cause of its customers.

About Subex Limited

Subex Limited is a leading global provider of Operations Support Systems (OSS) that empowers communications service providers to achieve competitive advantage and deliver new service experiences to subscribers. The company pioneered the strategic concept of the Revenue Operations Center (ROC) – a centralized framework for end-to-end control of a service provider’s revenue and costs, fostering operational dexterity for sustained profitability.

The firm’s software portfolio powers the ROC and with its best-in-class solutions enables new service creation, operational transformation, subscriber-centric fulfillment, provisioning automation, revenue assurance, cost management, data integrity management, fraud management and interconnect/interparty settlement.

Subex’s customers include 32 of the world’s 50 largest service providers. The company has more than 150 installations across 60 countries.

For more information, please visit their website: http://www.subexworld.com.

Forward Looking and Cautionary Statements

Certain statements in this release concerning Subex’s products, strategy and future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward–looking statements. The risks and uncertainties relating to these statements include, but are not limited to, market acceptance of Subex’s products and services, Subex’s ability to implement its growth strategy, competition in Subex’s areas of business and general economic conditions
affecting the telecom industry.

Source for this post: Subex Limited

Website: http://www.subexworld.com.

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