Orga Systems, a leading software vendor for real-time charging and billing solutions, has been again positioned by Gartner, Inc. in the Challengers quadrant of this year’s Magic Quadrant for Integrated Revenue and Customer Management for CSPs (IRCM)*. The Magic Quadrant Research is a qualitative evaluation of a set of vendors in a specific market, providing a snapshot in time based on the evaluation criteria “Ability to Execute” and “Completeness of Vision”. Furthermore, the respective report contains the rating of solution suites that provide billing, customer care, rating, charging, pricing, partner relationship management, policy management, mediation, self-service, analytics and other functions.
Ability to Execute and Completeness of Vision
The axis Ability to Execute evaluates IRCM vendors on the quality and efficiency of the processes, systems, methods or procedures that enable their performance to be competitive, efficient and effective, and to positively affect revenue, retention and reputation. The axis Completeness of Vision evaluates the ability to convincingly communicate current and future market direction, innovation, customer needs, and competitive forces, and on how well those statements map to Gartner research positions.
Orga Systems remains Challenger
According to Gartner, Challengers perform well in their selected markets and industries while having a high capability and performance in terms of sales and growth. Also, Clients with a conservative approach to business will find lower-risk options in this sector. “Orga Systems is a good choice for CSPs seeking a reliable and experienced partner. We consider our positioning in the Challenger quadrant as a confirmation of Orga Systems’ proven IRCM portfolio and our successful strategy to become one of the leading real-time convergent billing software vendors for the telecom industry”, says Wolfgang Kroh, CEO of Orga Systems. “As a product company we will continue to proactively innovate and invest into our product roadmaps, helping Communication Service Providers to increase operational efficiency by focusing on business user friendly BSS operations”, he adds.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
*Gartner “Magic Quadrant for Integrated Revenue and Customer Management for CSPs” by Norbert J. Scholz, Kamlesh Bhatia, Jouni Forsman, 17 October 2013.