Openet, a provider of Transactional Intelligence solutions for the world’s largest and most innovative service providers, has announced that mobilkom austria is using its technology to meet the requirements of the new EU-wide Data Roaming regulations. As a long standing customer of Openet, mobilkom austria has deployed the Convergent Charging product built on Openet’s FusionWorks™ Framework.
With 4.5 million customers, mobilkom Austria is the leading mobile network operator in Austria. In March 2009, the European Union’s parliament voted to extend the EU regulation on international telephone roaming charges from voice calls to the data market, within the 27 EU nations. In addition, operators have to introduce specific measures targeted at improving subscriber transparency to prevent “bill shock.”
With the FusionWorks Convergent Charging product, mobilkom austria can manage roaming data usage, in real time, for subscribers, and enforce data volume or monetary caps. The provider can also notify its subscribers when pre-defined thresholds have been met and offer the option to extend their usage beyond the cap. This improved transparency for customer data roaming costs will ensure the mandated reduction in instances of “bill shock.”
“Using Openet’s Convergent Charging product, we are ready to meet the new EU data roaming regulations well in advance of the regulatory deadline,” said Johann Pichler, CTO of mobilkom Austria. “FusionWorks real-time capabilities were crucial in our selection of Openet for this function, giving us the competitive edge to manage data balances, trigger notifications and provide subscribers with maximum flexibility when roaming in the EU.”
FusionWorks is the platform at the core of all of Openet’s offerings, supporting its suite of solutions, applications and products. By enabling dynamic business control over networks, solutions built on FusionWorks enable carriers to move beyond access services to create and add value within a wide range of rich, interactive services.
“Openet’s Convergent Charging product and Spending Limits solution are designed to easily meet the exact criteria being laid out by the new regulations from the EU,” said Niall Norton, CEO at Openet. “By giving operators a better view of subscriber data, they can not only meet these new regulations, but identify additional opportunities to drive revenue and increase customer satisfaction.”
For more information, please refer to Openet’s Spending Limits Solution.
Openet is a leading worldwide provider of event processing and transaction management solutions. The Transactional Intelligence of the company’s solutions extracts increased value from diverse service provider networks, enabling rapid introduction of new services and reliable, cost-effective management of existing services. Openet is focused on delivering best-in-class network edge solutions and specialized engagement processes that create business value from network activity. A global company, Openet’s implementations include long-running engagements with the world’s leading service providers such as BT, Orange, AT&T and Verizon Wireless. For more information, visit www.openet.com.
About mobilkom austria
With 4.5 million customers and a market share of 42.5%, mobilkom austria is Austria’s leading mobile operator. The company, headquartered in Vienna, has generated revenues of EUR 1,668.0 million in the 2008 business year. mobilkom austria’s innovation leadership is marked by the worldwide first GPRS Launch in August 2000, one of Europe`s first commercial UMTS networks launched in Austria in April 2003 and worldwide first HSDPA in the UMTS network in January 2006 and HSUPA in February 2007 as well as Europes first commercial launch of HSPA+ in March 2009. With the mobilkom austria group, the success of mobilkom austria extends beyond Austria’s borders. The mobilkom austria group includes mobilkom austria, velcom in Belarus, Mobiltel in Bulgaria, Vipnet in Croatia, Si.mobil in Slovenia, mobilkom Liechtenstein, Vip mobile in Serbia and Vip operator in Macedonia.