Leading technology and telecommunications solutions company Argent Networks, has won a contract to provide its ArgentSDP and ArgentEclipseâ„¢ real time convergent billing and CRM software for Norfolk Island.
Larry Barker, CEO of Argent Networks says that the company through its partnership with Ericsson and Comservice Australia will be implementing the solution on a full Ericsson network using Ericsson MSC, AXE, and broadband equipment.
â€œWe believe that this is the first time this kind of implementation on a full Ericsson supplied solution has been done worldwide so weâ€™re pleased to be involved. Argent has a strategic relationship with Ericsson as a global OEM partner so weâ€™re sure this will be the first of many such implementations we can work on together to create outstanding billing solutions for our customers,â€ says Barker.
Barker says Norfolk Telecom selected Argent’s SDP and real time unified rating and convergent billing solution for both its flexibility as well as its integrated platform. Accordingly, the company will deploy its real-time network interconnects for broadband, mobile and fixed line coupled with its unified rating and convergent billing solution within Norfolk Telecom for all network services operated in the island territory, rating each service independently but producing a single, easy to read bill for broadband, wireline and GSM mobile.
â€œThis means Norfolk Telecom subscribers will only receive a single bill for all three services either itemised or summarised which is really convenient.,. ArgentEclipseâ„¢ offers pre-paid and post-paid billing, single rating and CRM to mobile, fixed line, NGN and Cable operators, which is just the one-stop-shop solution Norfolk Island needs,â€ says Barker.
ArgentEclipseâ„¢ billing and CRM will be used alongside Ericssonâ€™s GSM MSC, ADSL and Fixed Line Network equipment, which has world-class interoperability at both the customer and central office ends of the network.
â€œArgentâ€™s billing solutions are highly flexible and scalable, which means we will provide Norfolk Telecom with cost-effective, robust and long-standing products that support real-time, transaction-based convergent billing and customer care designed specifically for their needs.â€
Kim Davies Manager Norfolk Island Telecom statedâ€ Norfolk Telecom is pleased to be associated with Argent and looks forward to being able to offer prepaid and postpaid services to the Norfolk Island Community
Argent Networks has several other key Australasian telecommunications customers including Virgin Mobile, AAPT, Telecom New Zealand and Telstra Clear.
About Argent Networks
Argent Networks provides real-time mediation, rating, billing and customer care solutions for prepaid and postpaid voice, data and content. Argent’s convergent billing solutions enable communications service providers to provision, rate and bill for fixed line and mobile services. Argent’s customers include the world’s largest communication providers, servicing and billing millions of subscribers in over 25 countries across the globe. For more information, please visit www.argentnetworks.com
About Norfolk Telecom
Norfolk Telecom provides Norfolk Island and its population of 1,828 with a range of telecommunications services. An Australian external territory, Norfolk Island has several hundred internet users and 2,500 digital and analog telephone lines in use by its subscribers. For more information, please visit www.ni.net.nf