LogNet Billing, the provider of Modern Billing solutions for service providers worldwide, has told OSS News Review that the company has deployed its MaxBill solution for Netplaza, the leading service provider for regional fiber networks in Finland, to support complex to B2B2C business models.
Netplaza provides a range of managed connectivity services to enterprises, municipalities and regional operators of fiber networks throughout Finland and is known throughout the country for maintaining high levels customer satisfaction.
In the first phase of the project, Netplaza recently rolled out the MaxBill solution from LogNet Billing and is currently migrating its regional network operator customers to the system. As part of this initial rollout, Netplaza is hosting MaxBill and using the system to serve as a platform to provide provisioning and billing services to its regional network operator customers. These regional network operator customers are relying on these services to support the white label broadband services that they are reselling from Netplaza to their own customers, who are mostly residential customers and small and medium sized business customers on their networks throughout Finland.
The MaxBill solution empowers competitive service providers in numerous service markets to turn billing, service delivery and customer experience management into competitive advantages and provides a framework to grow their businesses. MaxBill is a full featured customer management and billing solution that supports multiple service environments and features advanced rating options, CRM, order management, billing, partner management and reconciliation capabilities.
Netplaza decided to deploy MaxBill after conducting a comprehensive market review. Netplaza reports that the company selected MaxBill for its advanced functionality and multitenant architecture that allows the complex B2B business relationships it maintains with its network operator customers to be easily managed.
For the next phase of the project, Netplaza is considering extending the MaxBill system to support its business units providing managed connectivity services to its enterprise and municipal customers.