Netcracker Technology announced today that BT Group (BT), one of the world’s leading communications companies, has extended its partnership with Netcracker for revenue and billing management technology solutions and professional services.
BT is leading the industry by transforming its technology platforms, and the business models associated with them, to create a new kind of digital service provider—a network operator with a unified platform that enables the creation of digital services across its networks, creating a seamless experience for customers. BT reaches more than 10 million residents in the U.K. and more than 900,000 businesses in the U.K. and Ireland.
Netcracker will provide revenue and billing management for BT’s consumer, wholesale and global IT organizations, simplifying billing and rating across BT’s lines of business, minimizing upgrade costs and unifying operations. This enables BT to optimize the overall experience of each customer on its network, allowing it to reduce operations costs even while it expands the number and type of digital services on offer. The BT, Netcracker strategic partnership goes beyond the delivery of software and services; it includes a program where BT and Netcracker will invest together in the development of enhancements to BT’s core business systems, including a converged, cross-platform revenue management system. Netcracker will deliver that development capability as a strategic partner and will incorporate new advancements into its generally available software systems, making it cost-effective for BT to both customize and upgrade its technology while staying current on Netcracker’s product roadmap.