Today, Intec announced the availability of Total Service Mediation (TSM). This product is a complete solution, managing every interaction between the communications network and upstream OSS/BSS.
Mediation in legacy networks and systems is characterized by silo implementation, offering little or no commonality in deployment, administration, or usability. Mediation no longer sits outside the network with its only relationship being the collection and distribution onwards of a series of records or events. Total Service Mediation from Intec provides the first industry framework to recognize the inter-relation between the three main types of mediation in capturing, verifying, and executing customer generated events and requests. This unique market approach enables communications service providers to:
** Proactively grant access to services, based on financial and customer profiling;
** Rapidly transform records and events to downstream systems, and customer analytic tools; and
** Manage the technical service delivery process, by abstracting high level customer requests into a series of network specific tasks.
TSM provides communications service providers with a complete convergent, bi-directional, active mediation solution:
*** Post-Event Mediation collects data on service delivery and network usage. Inter-mediatE conditions and enriches data delivered to the business systems;
*** Active Mediation carries out real-time mediation of network events. Inter-sessioN provides session management as it delivers business functions in real-time to network devices; and
*** Service Activation processes requests from business systems that affect subscriber profiles in the network. Inter-activatE transforms data from business systems into actions. These actions are then delivered to devices and applications within the network.
TSM integrates the user experience across Intec’s mediation product portfolio of Inter-mediatE, Inter-activatE and Inter-session. TSM provides a:
**** Common look and feel across mediation functions;
**** Common approach to project implementation; and
**** Common methodology for operational control.
“TSM helps a communication provider to monetize its digital lifestyle services”, said Rick Woods, Vice President of Intec’s Mediation Business. ”It is capable of handling the high-volume, low latency needs of transaction processing solutions. Total Service Mediation from Intec is fully compliant with 3GPP IMS Online and Offline charging requirements including Diameter accounting standards.”
“With the introduction of TSM, Intec reinforces its position as the leader in the mediation marketplace. ‘TSM provides “best of breed” engines optimized for specific mediation tasks that execute in a single integrated framework and deliver cost effective implementation, efficient operations, and a superior customer experience.”
About Intec
Intec, the world leader in mediation and charging solutions, supplies solutions to over 70 of the world’s top 100 telecoms carriers and is one of the world’s fastest growing major BSS/OSS (business and operations support systems) vendors. The firm’s 400 customers include AT&T, Cable & Wireless, The Carphone Warehouse (UK), China Unicom, Deutsche Telekom, Eircom (Ireland), France Telecom, Hutchison 3G, O2, Orange, T-Mobile, Telefonica, Vodafone, Virgin Mobile, Vivo, and Verizon. Intec works closely with its customers, many of whom have been with Intec since its inception, to provide the highest standards of performance, flexibility and robustness to help carriers service their customers effectively and profitably.
Founded in 1997, Intec is listed on the London Stock Exchange (ITL.L) and has over 1,700 staff and 34 offices in 26 countries.
For more information, please visit their website: http://www.intecbilling.com