Telecom companies are constantly under pressure to move faster, cut costs, and keep customers happy. Infovista and CSG think they’ve found a way to help. The two companies just announced a partnership that promises to make telecom operations smoother and more profitable.

By combining Infovista’s Ativa™ automated assurance suite with CSG’s business support system (BSS) solutions, the duo is aiming to streamline how telecom providers manage their networks and customer interactions.

The result? Faster service rollouts, better customer experiences, and new ways to make money from 5G technology.

What This Partnership Brings to the Table

The telecom industry thrives on efficiency. Providers juggle customer data, network analytics, billing systems, and marketing campaigns—all while keeping services running 24/7. This partnership is all about making that easier.

With CSG’s policy management and charging tools working alongside Infovista’s network management technology, providers can:

• Run real-time marketing campaigns based on customer data and network performance
• Create new revenue streams from 5G by enabling pay-as-you-go services, IoT billing models, and API-based pricing
• Automate network troubleshooting to fix problems before they impact customers
• Ensure compliance with industry standards while keeping systems running smoothly

Thibaut Becherel, Infovista’s VP of Partnerships and Alliances, summed it up:
“Telecom providers are being asked to do more with less. Our collaboration with CSG helps modernize outdated systems while creating new opportunities for business growth.”

Meanwhile, Mayoor Mahendra, VP of Network Solutions at CSG, highlighted the bigger picture:
“This partnership is about giving service providers the tools to grow. By combining our mediation and activation platform with Infovista’s insights, we’re helping them stay ahead of the competition.”

Why It Matters for 5G

5G isn’t just about faster internet speeds. It’s also about how providers charge for services and manage their networks.

With Infovista and CSG’s combined expertise, telecom companies can introduce more flexible pricing models—like charging businesses for specific network slices or billing IoT devices based on actual usage.

On top of that, better automation means fewer outages and quicker responses when things go wrong.

The Big Picture

This partnership is more than a handshake deal—it’s a blueprint for how telecom providers will operate in the years ahead. By bringing together network insights, billing tools, and automation, Infovista and CSG are helping telecom companies work smarter, launch services faster, and create new revenue streams.

For customers, that means fewer dropped calls, better service, and smarter pricing models that reflect how they actually use their phones and data.

The future of telecom just got a little bit clearer—and a lot more connected.