Info Directions, leading developer of hosted billing, rating, order management, workflow and selling solutions for the telecommunications industry, has reached a significant benchmark this week – the company’s 15-year anniversary.
When the Telecommunications Act of 1996 was signed into law on Feb. 8, 1996, Info Directions had a mere three-week jump on the massive reform process that would create a foundation for innovation in the wireline, wireless, cable and IP markets. In the years that followed, Info Directions exercised a commitment to research and development that brought the company growth and profitability and kept its clients ahead of the technology curve.
In 1996, Info Directions began its reputation as an innovator; deploying a rating, billing and customer care system on the desktop. Two years later, the company broke new ground with the launch of a benchmark billing system and online bill payment and presentment product capitalizing on the benefits of Web technology. In 2003, Info Directions strengthened its position as a technology leader by delivering and implementing the industry’s first .NET-architected solutions. Today, with a convergent solution set and the ability to manage a diverse range of business models including CLECs, facilities-based wireless, IP providers and MVNOs, Info Directions remains a leader in the OSS/BSS industry.
In keeping “innovation” a top priority in its products, services and culture, the company has been honored with dozens of industry and business awards from Inc. Magazine, Cisco Systems, Microsoft Corporation, Billing and OSS World magazine and was one of the Best Companies to Work for in New York for 2009.
Info Directions provides operations and billing software for the convergent communications market. The company’s award-winning CostGuard application helps service providers engaged in mobile, MVNO, local, long distance, data and VoIP sales monetize service offerings and streamline operations related to selling, activating, managing and billing customers. Info Directions is a Microsoft Gold Certified Partner and a member of the MSDN ISV Program. To learn more about Info Directions, please call 1.888.924.4110 or visit us at www.infodirections.com.