In Deployment at Quad-Play Operator
Comverse® announced availability of the Comverse® ONETM Billing and Active Customer Management solution, which is the industry’s only customer care and billing solution built around a single data model and a single product catalog that allows seamless and efficient support for both multi-service and payment convergence all through one system. Regardless of payment or service type, this approach uniquely gives operators the ability to use one system to manage all subscribers consistently, as well as accelerate the launch of new offers and promotions.
This Comverse ONE approach lowers costs, accelerates time to revenue and improves the customer experience. Since the end-to-end functionality is all built around one data model and one product catalog, integration points are removed, reducing deployment time and cost. Comverse ONE can be deployed in a variety of ways to meet unique operator needs. In addition to supporting pure-play prepaid, pure-play postpaid or hybrid prepaid/postpaid, an operator can also deploy Comverse ONE to support postpaid subscribers with real-time credit control; to support prepaid subscribers with order management and customer care; or to support any combination of prepaid, postpaid and hybrid accounts. Any deployment mode can be efficiently evolved to add capabilities over time to meet phased business transformations or changing business needs. Because all modules are based on the same architecture, upgrades and evolution are swift and cost-effective.
“Convergent, real-time charging is vitally important to fully support and monetize next-generation services, as well as to provide operators with the flexibility for key differentiation through personalization, bundled offers and multiple pricing models,” said Norbert Scholz, Research Director at Gartner.
“We are very proud both to bring this next-generation solution to market and to be underway with our first deployment,” said Howard Woolf, President, Comverse Converged Billing Group. “We understand that operators need to simplify operations, lower costs and decrease the complexity associated with use of disparate systems. Comverse is in a unique position to address these business issues for our customers.”
The solution, which is based on Comverse’s market-leading billing heritage, is an evolution path for existing customers, and delivers comprehensive BSS functionality from real-time rating, charging, promotions, and session control, through active customer management – including self-service and order management – to billing and financials, mediation and content partner settlements; all based on the same architecture.
Comverse is the world’s leading provider of software and systems enabling network-based messaging and content value-added services, prepaid, postpaid and converged billing and IP communications. Comverse solutions generate revenues, strengthen customer loyalty and improve operational efficiency for over 500 communication service providers in more than 130 countries. The company’s Total CommunicationSM portfolio facilitates personalized lifestyles in an evolving connected world and is based on the InSight™ Open Services Environment. Comverse’s solutions support flexible deployment models, including in-network, hosted and managed services, and can run on circuit-switched, VoIP, and IMS and converged network environments. Comverse is a subsidiary of Comverse Technology, Inc.
For more information, please visit their website: http://www.comverse.com