Comverse has announced the availability of the Comverse Converged Billing Solution, This new product enables real-time customer management, which allows service providers and e-businesses worldwide to increase market agility and improve their operational efficiency.
This new customer care, ordering and billing solution is part of an overall portfolio – Comverse Converged Billing Suite – that includes optional solutions for point-of-sale (POS), self-care, electronic bill presentment and payment (EBPP), voucher management, mediation, and content partner management.
Converged Billing Solution is created by the integration of Comverse’s award-winning Real-Time Billing and KenanÂ® FX solutions, plus additional investment to provide a unified customer view across all subscriber types, this pre-integrated solution has the ability to handle multiple service, network and payment types, enabling businesses to grow revenues and build loyalty by providing their customers with choice, convenience and control.
In addition, the ability of a single Comverse Converged Billing Solution deployment to handle converged prepaid/postpaid as well as all lines of business is the basis for increasing operational efficiency and lowering operator costs.
“It is impressive that Comverse has brought this offering to market so quickly after the Kenan acquisition,” commented Andy Bairsto, Senior Analyst at Yankee Group. “We believe that there is a great market potential for converged billing, as operators look to transform their businesses with integrated back office systems that will enable them to control financial risk, differentiate their services and increase customer loyalty. This announcement combined with the recent Netonomy acquisition announcement demonstrates Comverse’s focus on enabling operators to deliver an excellent end-customer experience.”
Comverse, a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT), is the world’s leading provider of software and systems enabling network-based multimedia enhanced communication and billing services. The company’s Total Communication portfolio includes value-added messaging, personalized data and content-based services, and real-time converged billing solutions. Over 450 communication and content service providers in more than 120 countries use Comverse products to generate revenues, strengthen customer loyalty and improve operational efficiency. For additional information, visit the Comverse website at www.comverse.com or the Comverse Technology website at www.cmvt.com.