Comptel Corporation (NASDAQ OMX Helsinki: CTL1V) recently announced that Pakistani mobile operator Mobilink, owned by VimpelCom, has extended its provisioning and activation contract. Mobilink’s customers are enjoying the services provisioned through Comptel’s fulfillment offering, which expedites their deployment and launch with minimal human intervention to ensure a high customer experience, particularly at the first points of engagement.
Mobilink is Pakistan’s leading cellular and Blackberry service provider with more than 35million subscribers. It maintains market leadership through cutting-edge, integrated technology, the strongest brands and the largest portfolio of value-added services in the industry, a broadband carrier division providing next-generation Internet technology as well as the country’s largest voice and data network with more than 8,000 cell sites.
Comptel Provisioning and Activation is part of Comptel Fulfillment, a fully integrated suite of products that also encompasses order management, catalog, and service and resource inventory capabilities. It enables operators to fully automate the process of handling subscriber orders, to activating resources and services in the network, all the way up to the start of billing. Comptel Fulfillment bridges between customer order and service use—reducing costs, supporting service innovations and improving the quality of customer interactions.