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Home Billing and Customer Care COLT Selects Comverse Billing and Customer Care Solution

COLT Selects Comverse Billing and Customer Care Solution

Posted on January 9, 2007 Written by oss

Comverse, a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT) and a leading supplier of software and systems enabling network-based multimedia enhanced communication and billing services, has announced that COLT, a leading European provider of business communications, has selected Comverse Kenan® FX to support its postpaid billing for data, voice and managed services for its European customers. COLT services are based on its advanced European infrastructure, which includes 32 city networks across 13 countries with last-mile fibre to over 10,000 buildings and 15 COLT owned data centres.

“The new Comverse billing system is a key part of our strategy to standardize our business processes and operate more efficiently,” said Tony Bates, Chief Administrative and Financial Officer at COLT. “It will enable us to bring new products and services to market more quickly and ultimately, enhance the COLT customer experience.”

Kenan FX combines world-class billing with order fulfillment and customer management applications for efficient customer lifecycle management. New advanced technology, such as advanced rating and collection applications, improves the efficiency of billing operations while decreasing the development and integration costs of new services.

“We are excited to help COLT enhance its customer experience,” said Gadi Bahat, President, Comverse EMEA. “Comverse’s Kenan FX is well-suited for the enterprise market, particularly multinationals, with its advanced features for multi-currencies, multi-languages and multi-taxation issues. Together with the Comverse professional services team, COLT will be able to rapidly launch bundled offerings and optimize its services, billing and customer management capabilities quickly and effectively throughout its numerous networks across Europe.”

About COLT
COLT is a leading European provider of business communications. COLT specializes in providing data, voice and managed services to midsize and major businesses and wholesale customers. It has more than 50,000 customers across all industry sectors. COLT owns and operates a 13-country, 20,000km network that includes metropolitan area networks in 32 major European cities with direct fiber connections into 10,000 buildings and 15 COLT data centers. COLT Telecom Group S.A. is listed on the London Stock Exchange (COLT). Information about COLT and its services can be found at www.colt.net.

About Comverse
Comverse, a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT), is the world’s leading provider of software and systems enabling network-based multimedia enhanced communication and billing services. The company’s Total CommunicationSM portfolio includes value-added messaging, personalized data and content-based services, and real-time converged billing solutions. Over 450 communication and content service providers in more than 120 countries use Comverse products to generate revenues, strengthen customer loyalty and improve operational efficiency. For additional information, visit the Comverse website at www.comverse.com or the Comverse Technology website at www.cmvt.com.

Filed Under: Billing and Customer Care, Comverse

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