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Home Ericsson Claro Colombia Selects Ericsson for Digital Transformation Project

Claro Colombia Selects Ericsson for Digital Transformation Project

Posted on December 8, 2016 Written by oss

Claro Colombia has chosen Ericsson for an OSS/BSS transformation that will drive faster service rollout, streamline end-to-end business processes, and improve the customer experience for more than 27 million subscribers.

The deployment of Ericsson OSS/BSS solutions is part of a multi-vendor project, and will enable Claro Colombia to optimize and automate back-office functions – such as rating and billing. It will also provide 360-degree subscriber views to customer service representatives.

For customers, the transformation will support self-care options and high-quality user experiences. Claro Colombia will be able to provide quicker and more agile services to its 27 million subscribers in the country, and take the next step toward becoming a digital operator.

Filed Under: Ericsson

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