Cerillion Technologies launched Cerillion Express, a pre-integrated and pre-configured CRM and billing solution for telecoms operators. By offering rapid implementation and a very low total cost of ownership, this solution provides all the elements required to support a communications provider’s business in one off-the-shelf package.
The first edition of the new solution, Cerillion Express for Mobile, is targeted at mobile service providers who require a proven business support system to support their mobile operations. Using core components of Cerillion’s bundled component product suite, the solution covers the entire customer lifecycle from initial sales and order handling to billing and collections. The solution also includes the integration of prepaid and postpaid services. Other flavors of Cerillion Express will soon be available, being tailored to other sectors of the telecoms market.
“With Cerillion Express we are able to dramatically lower the entry barrier for operators who want a complete solution to support their end-to-end customer management and billing processes,” says Guy O’Connor, business development director, Cerillion Technologies. “Based on best practice configuration and process support, Cerillion Express also delivers optimal system performance and can be run with a very small operations team or operated on a wholly managed service basis.”
“Cerillion Express is able to grow easily in breadth and sophistication, enabling operators to add extra functionality as and when required,” he added. “We have drawn on more than ten years’ experience and expertise of CRM and billing projects to build the solution, so that our customers benefit by being able to focus on critical ‘go to market’ decisions without the distraction of system constraints or integration issues.”
The turnkey solution incorporates a full suite of professional services, including implementation in ten weeks; complete product and operations training; and a support and maintenance service, based on defined service level agreements. In addition to the full managed service option, the solution can be provided under a build-operate-transfer model, which offers a managed service for the first year of system operation.
About Cerillion Technologies
Cerillion Technologies is a convergent billing specialist.