Mr. Steven Bruny, President of Azure Solutions (www.azuresolutions.com), oneÂ of the world’s leading revenue assurance companies, and Kathy Romano, Director of Broadband Billing and Collections at Verizon (www.verizon.com), will outline steps operators can use to build revenue assurance into new service offerings. While common sense tells us that building revenue assurance programs in early is clearly the best practice, it’s not always easy to do.
The case study will be titled, “Building Revenue Assurance in at the Ground Floor” and will be presented Wednesday, March 8 at 10:00-10:45 a.m. at the TeleStrategies’ Revenue Assurance & Analytics ’06 conference, Orlando, Florida
http://www.telestrategies.com. During this presentation, attendees will learn the strategies and tactics that Verizon’s Retail Broadband Division uses to establish early and continuous revenue assurance processes that help stem revenue loss and also drive improved customer service. The session also will outline how revenue assurance systems can reduce the propagation of legacy errors during new system introductions and subsequent migration efforts.