Amdocs (NYSE: DOX), the leading provider of customer experience systems, will extend its current managed services and related professional services relationship with Bell Canada to deliver and support billing and billing-related services across the organization for an additional five years through 2017.
“The decision to extend our relationship with Amdocs further enhances our ongoing efficiency efforts while ensuring the continuity of operations,” said Mike Cole, Executive Vice President and Chief Information Officer, Bell Canada. “Amdocs has provided exceptional quality solutions and world-class billing operations to Bell over the years.”
“The extension of the managed services and professional services arrangement reinforces the long-standing excellence in operations and service delivery that is the cornerstone of the relationship between Bell Canada and Amdocs,” said Chris Burton, Division President, North American Communications Group for Amdocs.
Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs’ offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of $2.86 billion in fiscal 2009, Amdocs has approximately 18,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at www.amdocs.com.