Amdocs and Syndesis are pleased to present a free webinar, “Cracking the Code of Transformation to Next-Generation Services.” It’s no secret that convergence to an all-IP, subscriber-centric world of next-generation services is coming. But best practices for effectively and intelligently managing this transformation are still being solidified. In addition to changing the network itself, service providers must transform service delivery and customer management processes, if services in this new world are to be brought to market rapidly and profitably.
The most successful transformation strategies recognize that the traditional boundaries between network-facing and customer-facing systems and processes are blurring. This webinar will explore this concept and present a host of issues that service providers must consider as they roll out IPTV, VoIP, IMS-based services, Triple/Quad Play and a host of other next-generation services. Among the topics to be addressed in the joint webinar:
– Pragmatic evolution to IMS and hybrid architectures
– Managing customer, connectivity and content in harmony
– Convergent service delivery and integrated customer management
– Optimizing the network cost structure behind service delivery
– Network migration and unification: The role of discovery and data integrity in the transformation to NGN Networks
WHO: John Lee – Director, OSS Services, Amdocs Consulting Division and Adam Boone, VP, Strategic Marketing and Product Marketing, Syndesis
WHEN: Thursday, April 27th at 11am EST/4pm BST
HOW: Register now at the on24 website.
Amdocs combines innovative software and services with deep business knowledge to accelerate implementation of integrated customer management by the worldâ€™s leading service providers. By delivering a comprehensive portfolio of software and services that spans the customer lifecycle, Amdocs enables service companies to deliver an intentional customer experienceTM, which results in stronger, more profitable customer relationships. Service providers also benefit from a rapid return on investment, lower total cost of ownership and improved operational efficiencies. A global company with revenue of more than $2 billion in fiscal 2005, Amdocs employs about 12,000 IT professionals and serves customers in more than 50 countries around the world. For more information, visit Amdocs at www.amdocs.com.
Syndesis is the leader in Convergent Service Delivery Management, essential for the seamless, painless migration to advanced service offerings, such as Triple/Quad Play, VoIP and IPTV, and advanced architectures, such as IMS. Syndesis empowers the world’s leading Communications Service Providers to deliver new network and application experiences for their customers. Renowned for customer success, in-depth network expertise and off-the-shelf support for more technologies and equipment than any other communications software developer, Syndesis is the vendor of choice in deployments at more than 20 major service providers worldwide including AT&T (SBC), Bell Canada, Cingular, MCI, Qwest, Sprint, Swisscom, Telecom Italia, Telefonica Empresas, TELUS and Verizon Wireless. Billions of dollars in service provider revenues from millions of new data services are processed through Syndesis platforms annually. A privately held company, Syndesis is profitable and is the recipient of numerous awards and widespread industry recognition for innovative technology, highly responsive customer service and groundbreaking solutions.