VOSS, recently named by Gartner as a Cool Vendor in Unified Communications (UC) for 2009, has released VOSS 6.1, an upgrade to the highly successful VOSS unified communications service delivery platform (UC SDP).

VOSS is designed specifically to address the challenges involved in deploying and managing UC and IP telephony (IPT) solutions for service providers and large to medium sized enterprises. VOSS increases productivity, reduces technical complexity, speeds implementation, cuts capital and operating costs and provides an integrated platform from which new UC services can be launched as and when these new services are cost-justified.

The functionality that has been added in VOSS 6.1 specifically targets the enterprise market with enhanced capabilities to lower operating costs.

VOSS 6.1 enables both large and medium enterprise companies to better operate complex IPT infrastructures and UC applications, without the time and expense of manually configuring multiple systems through separate management interfaces. VOSS 6.1 uniquely integrates the delivery and management of UC applications with a “manager of managers” approach to network infrastructure configuration at the dial plan level and removing the bulk of complexity that would normally fall to the already over taxed enterprise IT department.

“As the economic downturn hits enterprises, organizations are looking at ways to reduce costs while still maintaining the services that deliver productivity gains” said VOSS VP of Product, Ian Middleton, “VOSS 6.1 has been designed to support enterprises that want to deliver more, with fewer resources. In the current climate, there’s an even stronger ROI for the automation of unified communications”.

The key cost benefits for VOSS 6.1 are:
• Reduced cost of day-2 administration of the enterprise communication system
• Lower systems integration costs and speed delivery for new UC services
• Decreased data drift, which results in lower error rates
• Diminished maintenance and support costs
• Ability to delegate many tasks to end-users or local administrators, reducing the size and scope of centralized help desks and NOCs.

“In the case of one of our larger enterprise customers, the cost of maintaining their legacy TDM PBXs, many of which were end-of-life, was a compelling reason to migrate to IP Voice”, stated Henry Barton, VP Strategy for VOSS. “This customer cut the deployment time of their new IP telephony system by 50%, with a subsequent reduction in day-2 support calls to the help desk by over 60%, simply by using VOSS 6.1 automation; all of which greatly improved their original business case.”

About VOSS
VOSS, a leader in service delivery software, helps organizations meet their complex and rapidly changing IP telephony requirements. Uniquely, VOSS delivers Unified Communications (UC) services and systems integration, over large networks that use disparate technologies, vendors and operating systems, in multiple locations and countries.

The company’s real-time, automated and centralized service delivery platform cuts costs while speeding and simplifying the deployment of Unified Communications services. VOSS gives users and providers unprecedented operational efficiency, letting them reap savings, performance gains and the confidence that their Unified Communications environment is agile and flexible enough to change as business demands.

Based in Berkshire, UK and Herndon, VA, VOSS is funded by UK early-stage venture capital firm Eden Ventures, XAnge Private Equity and Pyrford International, with select strategic investments. Founded as VisionOSS, the company is now called VOSS. Its solutions have been deployed by prominent service providers, large enterprises and partners such as Cisco Systems across Europe and North America. For more information, visit www.VOSS-solutions.com.