INR Media Network



 
 




 

United Telecommunications Services Deploys Comverse ONE Billing and Active Customer Management Solution

6:49 am   -   October 29th, 2009

Comverse has recently told OSS News Review that United Telecommunications Services (UTS), an incumbent telecommunications provider in the Caribbean, is in the final stages of deploying the Comverse ONE Billing and Active Customer Management solution across its entire subscriber base.

UTS is deploying Comverse’s flagship offering for Business Support Systems (BSS) in seven territories (Curacao, Bonaire, Sint Maarten [Dutch], Saint Martin [French], Sint Eustatius, Saba and Suriname). The Comverse ONE solution will support UTS’ full quad-play offering including fixed, wireless, broadband (data) and cable TV services, enabling UTS to provide a broad selection of service packages and an enhanced customer experience.

Upon launch, Comverse ONE will enable UTS to retire multiple legacy systems and consolidate its billing and customer management activities around a single, integrated data model. Comverse ONE’s advanced features also will support four languages (Spanish, Dutch, English and Papiamento) and five currencies (Antillean Guilder, US Dollar, EC Dollar, Euro and Suriname Dollar).

Comverse ONE is a truly converged BSS solution that will enable UTS to support any type of payment, such as prepaid, postpaid or hybrid, as well as create and deliver any service over any network. Comverse ONE provides better time to market with operational cost efficiencies due to its unified, highly efficient open architecture, based on a single software code built around a single data model and one product catalogue.

Comverse’s flagship billing solution includes active customer management to allow operators to respond to the changing needs of customers; offer real-time marketing capabilities; provide numerous self-service options; and maintain a single-view of the customer, regardless of whether the interaction is via phone, email, or live web chat. UTS is also deploying the self-service module for its consumers and retail stores, which offers greater control and convenience of accounts for users while reducing operational expenses significantly.

Comverse Global Services has been the systems integrator for end-to-end delivery of Comverse ONE, providing UTS with a single vendor for a complete, turnkey solution.

Related Articles:

  1. Comverse Unveils Comverse One Billing and Active Customer Management Offering At last week’s Futurecom 2009 in Brazil, Comverse unveiled its recently upgraded Comverse® ONE™ Billing & Active Customer Management offering, which strengthens the ties between telecom carriers and their subscribers. The new offering directly addresses recent findings from industry research firm Forrester Consulting. The research, commissioned by Comverse, uncovered that operators’ current customer management/customer relationship [...]...
  2. Caiway in the Netherlands Selects LogNet Group for Customer Management and Billing LogNet Group, a global provider of customer management and billing solutions for leading services providers worldwide, has been selected by Caiway in the Netherlands to implement its multiple play customer management and billing solution. Caiway provides digital television, internet and telephony services over IP networks to local markets throughout the Netherlands. LogNet will deploy its MaxBill [...]...
  3. NetCom Deploys Gb on SDH Monitoring Solution from Polystar Polystar OSIX, a leading supplier of Service Assurance and Network Performance Monitoring solutions, has told OSS News Review that NetCom, Norwegian leading mobile telecommunications company, has successfully deployed Polystar market-leading Network Performance Monitoring solution for Gb on SDH/STM-1. NetCom is already effectively using Polystar Real-time Network Monitoring and Network Service Assurance solutions to monitor and troubleshoot [...]...
  4. Rogers Upgrades its Amdocs Customer Management System Amdocs (NYSE: DOX), the leading provider of customer experience systems, has told OSS News Review that Rogers Communications Inc., a diversified Canadian communications and media company, has upgraded its Amdocs customer management system to Amdocs CES 7.5. This deployment is the first step in a multi-year transformation project to support Rogers’ quadruple-play offering with integrated [...]...
  5. FTS Launches Prepackaged Billing and Customer Care Appliance for Entry-Level Operators and Service Providers FTS (LSE: FTS), a global provider of billing, CRM and policy control solutions for communications and content service providers, has launched FTS Express, a scalable and flexible billing and customer care system wrapped in a small appliance. This highly affordable, easy-to-deploy product has been specifically designed for entry-level ISPs and VoIP, WiMAX, Wi-Fi, and IPTV [...]...
  6. MYCOM Integrates Performance Management Software with HP TeMIP Fault Management Solution MYCOM, a leading global provider of best-in-class OSS Service Assurance software solutions and innovative ICT professional services to the telecoms industry, recently completed an integration of its Performance Management software, NIMS-PrOptima with HP TeMIP, a highly automated fault management solution. The integration enables real time management of network performance issues detected by NIMS-PrOptima [...]...




 




















Moreover Technologies - Telecom news - 30 of 38164 returned
Moreover Technologies - Real-time news and blogs from thousands of sources

SHOCKING: 2010 Honda Civic for $1,732.10 - Sponsored Link
Ad - Breaking News: Is this a Scam? You WON'T believe what we found!
Experian Signs Asia Pacific Hosting Agreement with Macquarie Telecom
(PRWeb.com via COMTEX) -- Macquarie Telecom (ASX: MAQ) today announced a two year data center hosting agreement with Experian, a global information services firm. The agreement will see Macquarie Telecom host a fully redundant 24x7 managed co-location
Verizon users outpace iPhone users in data usage
Verizon Wireless smartphone customers use 25 percent more data than AT&T iPhone customers, thanks in large part to new Verizon's new Android smartphones, a recent study indicates. Validas, a company that analyzes cell phone bills and usage for consumers
Vodafone launches solar-powered phone
Mumbai, July 29 : Vodafone Essar, one of India's leading cellular services providers, on Thursday announced the launch of its latest generation eco-friendly solar charging handset in India. The new handset uses a solar powered solution to benefit users
Investments in telecom to touch 30 billion dollars this fiscal
New Delhi, Jul 29 : The investment in Indian telecom sector during 2009-10 surpassed 20 billion mark and is expected to touch 30 billion dollars, Rajya Sabha was informed today. Answering a question of Mr T Subbirama Reddy, Minister of State for
Chunghwa Telecom signs MOU with Swaziland company on technology aid
::: Home Search Search News 07/29/2010 (CNA) Chunghwa Telecom Co., Ltd, the largest telecom operator in Taiwan, said Thursday it has signed a memorandum of understanding (MOU) with Swaziland Posts and Telecommunications Corp. (SPTC) to facilitate future
RadioShack 2Q Net Up 8.6%;Reaches Deal With Wireless...
Extract not available.
BT increases profitability in robust Q1
Telecoms behemoth BT made a solid start to its fiscal year, with first-quarter profit up almost two-fifths, despite a four per cent revenue decline. Total sales for the three months to the 30 June stood at a little over 5bn, down from more than 5.2bn
BT upbeat on government spending cuts, holds view 
Telecoms provider BT said it did not expect to be overly damaged by looming British spending cuts and repeated its full-year outlook, shrugging off recent downbeat remarks from a rival. BT said government contracts made up around 10 percent of group
Far East Telecom RAS net profit up 13% on year in JanuaryJune
Extract not available.
Russias VolgaTelecom RAS net profit up 26% on year JanuaryJune
Extract not available.
DJ France Telecom Raised To Hold From Sell...
Extract not available.
BSkyB profits jump - and BT back in the black
The broadcaster's profits more than triple - and rival BT isn't dong too badly, either. Another good year for BSkyB: the broadcaster saw its profits triple to 878m in the 12 months to June, up from 259m last year. CEO Jeremy Darroch says this is partly
BT upbeat on government spending cuts, holds view
Telecoms provider BT said it did not expect to be overly damaged by looming British spending cuts and repeated its full-year outlook, shrugging off recent downbeat remarks from a rival. BT said government contracts made up around 10 percent of group
Cell Phone Reverse Phone Book-A Directory to look any phone number details
- Maybe you have got word of free reverse phone book web sites that can be found on the web? People could be doubtful to belief in them, after having experienced sites that give a number of zero cost products and services on the internet yet ineffective

OSS News Review