Digital Fairway Corporation (www.digitalfairway.com), a leader in communications management software and automated end-to-end service delivery solutions, has recently announced that Toronto Hydro Telecom has selected its ProvergentOSS software platform for order management, workflow processes and circuit and equipment inventory management. ProvergentOSS will expand with Toronto Hydro Telecom’s provisioning capabilities as it introduces new service offerings and grows its customer base.

ProvergentOSS gives telecommunications service providers a carrier-class Operations Support System (OSS) that facilitates the fast, efficient and accurate provisioning of telecom services. This enables them to adapt easily to changing market conditions and respond quickly to increasing demands from customers for new services such as streaming media, mobile Internet and personalized IP services.

“ProvergentOSS not only provides Toronto Hydro Telecom with the ability to meet its current service deployment imperatives, but also provides the company with a platform that is flexible enough to support all its future, varied service provisioning needs,” says Digital Fairway CEO Joe Warnement.”

With the Digital Fairway solution, Toronto Hydro Telecom will have an advanced workflow engine to help manage the complete lifecycle to provision service requests across departments, including real-time interaction with the inventory management system.

“Following a rigorous due diligence process, we were pleased to find the right solution with Digital Fairway,” says Ian Collins, Vice President, Operations, Toronto Hydro Telecom. “ProvergentOSS gives us a broad view of our service spectrum plus a detailed view of individual service offerings, which is quite unique in this product category. We are well-positioned to fulfill service orders quickly, accurately and efficiently as we grow our customer base and we are also able to achieve our goal of fully automated end-to-end service provisioning.”

ProvergentOSS is based on the Provergent Platform, which is specifically designed to support communication services operations and management, and integrates best practices across the entire communications supply chain, making it the ideal communications service delivery solution for all Communications Service Providers.

ProvergentOSS aligns with structured process improvement frameworks such as the TeleManagement Forum’s Next Generation OSS (NGOSS), Information Technology Infrastructure Library (ITIL) and the Control Objectives for Information and related Technology (COBIT) to promote ongoing telecommunications, enterprise IT governance and quality improvement initiatives.

About Digital Fairway
Digital Fairway Corporation is a leading communications management software company that helps communications service providers and enterprises simplify the management of their communications infrastructures.

ProvergentOSS is Digital Fairway’s web-based order-to-activation service fulfillment solution for communications service providers. It facilitates end-to-end process automation for fast, efficient and accurate provisioning of all telecom services.

Provergent is a web-based software solution, developed to help enterprises better view, understand and manage their voice, video and data communications infrastructures. It provides a set of easy-to-use management tools that help substantially reduce the runaway telecommunications costs associated with both traditional and converged voice and data communications services.

Digital Fairway’s customers and partners include a growing list of some of the world’s most successful communications service providers and largest enterprises.

Founded in 1999, Digital Fairway is a privately-held corporation, with Canadian headquarters in Toronto, Ontario and U.S. headquarters in San Francisco, California. For additional information, please visit www.digitalfairway.com.

About Toronto Hydro Telecom
Toronto Hydro Telecom Inc. is a full service provider offering customers a suite of managed network services from connectivity, including Private Line and Ethernet MetroLAN, to value added services like Security and Storage. With its wholly-owned 450-kilometre state-of-the-art fibre optic network and operations throughout Toronto, the Company connects over 500 commercial buildings within the city’s downtown core.

In addition, Toronto Hydro Telecom owns and operates The One Zone Wireless network, which provides a total of six square kilometres of WiFi coverage in Toronto’s downtown core – the largest WiFi zone of its kind in Canada. Combined with Toronto Hydro Telecom’s extensive fibre optic network, the One Zone WiFi service is a powerhouse combination of leading-edge technology.

Toronto Hydro Telecom. through partnerships and alliances, brings customers into and across Canada. The Company counts many of Canada’s leading businesses and institutions among its clients, including financial institutions, mutual fund companies, broadcasters, hospitals, colleges and universities.

For more information about Toronto Hydro Telecom see www.thtelecom.ca and www.onezone.ca.