telSPACE Launches Facility Carrier Top Up - Diversifies into Prepaid Carrier Replenishment to Support MVNO Clients
telSPACE, a provider of multi-service billing, rating, and customer care software solutions for the MVNO industry, today announced the integration of carrier top up with the following carriers: T-Mobile, Verizon Wireless, Cingular Wireless, Boost, Tracfone, and Alltel. The company’s MVNO clients now have the ability to replenish the above carriers using the same high tech payment structures used for their MVNO business. This one stop shop strategy allows telSPACE clients to become more competitive and better differentiate themselves from their ever growing MVNO competitors.
Jeremy Gies, VP of Sales at telSPACE says, “This product diversification is an important piece of the puzzle for our clients. We are trying to provide a one stop shop for all the products that our clients sell so that they only need to utilize one back office infrastructure. Entering the carrier top up market was a very big leap from our traditional MVNO support functionality, but it is truly what our clients need to compete in the marketplace.â€
telSPACE has created a system that allows any company to add communications to their product line and become an MVNO (Mobile Virtual Network Operator). The system comprises a comprehensive back office network, including all operations functions such as customer activation, carrier procurement, fulfillment, billing and rating, MIS reporting, and customer service all integrated into one ubiquitous operating platform. telSPACE has utilized the Internet to automate the complex customer acquisition process, thereby allowing its clients to instantly penetrate new markets or expand service offerings.
Paris Holt, telSPACE’s Chief Executive follows with, “The MVNO explosion over the last 12-18 months has been a boost for all MVNEs, but now the pressure is on the MVNEs in the industry to provide the solution that gives their MVNO clients the best shot at success. We believe that product diversification is the best means to provide our 25 plus MVNOs a competitive advantage. It’s what they are asking for and I have to agree with their thought process. If you’re going to spend the money to acquire real estate to distribute product, you might as well try to take advantage of the marketing success of all the major carriers and cash in on their existing market penetration. It doesn’t end with carrier top up for us as we are heads down adding support for more and more telecom products each quarter, all of which are being layered under the same ubiquitous back office infrastructure our clients have come to know and love.â€
About telSPACE
Based in Redmond, Washington, telSPACE enables its MVNO clients using its proprietary turnkey back office infrastructure to sell, provision, fulfill, and care for multiple telecom services, including prepaid and postpaid cellular, Internet, and long distance. In development for over 8 years, the company has used feedback from its clients to refine its product and create a platform that provides core MVNO and MVNE functionality that rivals any in the industry. For more information go to www.telspace.com.
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