Customers to benefit by cost reductions, as Tata improves service quality

Tata Communications announced that it expanded delivery capabilities for Managed Hosting and Storage services in Mumbai. and now there are three sites (Mumbai, Chennai, Hyderabad) capable of delivering high quality Managed Hosting and Storage Services in India.

In line with its growth and strategy plans to expand its data center footprint and services capabilities across India, Tata Communications presently offers data center services with co-location, managed hosting and storage services, along with virtualization, database management, and other enhanced services, from state-of-the art data centers in key cities across India. Globally, Tata Communications manages and operates 20+ data centers in key markets such as US, UK, and Asia.

The expanded Mumbai data center, located in the Prabhadevi area, spreads across 66,000 sq feet and provides a highly secure and resilient environment that is integrated with the Tata Communications’ high capacity global backbone infrastructure to offer a full suite of network, data center and value-added services to its multinational and India enterprise customers. Tata Communications’ Managed Hosting & Storage services offer its customers the ability to focus on their core business, by outsourcing their IT infrastructure hosting and storage requirements, while benefiting from reduced cost of ownership and having predictable operating costs.

Tata Communications’ global Data Centers are tightly integrated with its Tier 1 high capacity IP backbone and technologically advanced services. “We are highly committed to expand our services to meet the demands of our customers. The Data Center market in India continues its rapid growth as information technology becomes persuasive in strengthening India’s economic development. Our Data Center services are built to recognized international standards such as ITIL and ISO/IEC. We leverage industry and environmental best practices to ensure efficient and effective delivery of our service. These new facilities are an attestation to our commitment to deliver advanced and superior IT infrastructure management solutions that meet the needs of our customers in India,” said Abid Qadiri, Vice President (Data Center Services) at Tata Communications.

“We consider Tata Communications to be a strategic partner who can support our growth initiatives by delivering a set of high-end, scalable data center services including management of the vital IT infrastructure that allows us to focus on our core business and supports our plans for domestic expansion. Tata Communications’ expertise and high quality data center services have enabled us to stay focused on our hotel brand in India,” explained Ajai Kumar, Deputy General Manager of Technology for Lemon Tree.

Initially Lemon Tree hosted individual applications in each hotel location, and now as part of its transformation plan, it has decided to host these services centrally at Tata Communications’ Data Centers to seamlessly connect its properties that are deployed across India. In this way, the hotel management could stay focused on the hospitality industry, leaving network communications and IT infrastructure management to Tata Communications. By contracting with Tata Communications for its end-to-end Managed Hosting and Storage solution, Lemon Tree Hotels implemented a streamlined, secure and scalable IT infrastructure solution eliminating the need to employ a large IT staff and channeling the IT resources to business priorities and enabled reducing IT capital expenditures.

The services offered from Tata Communications’ global data centers are backed with aggressive service level agreements and come with complementary services, which include MPLS, Ethernet, IP connectivity services, managed security, Hosted Contact Center, and Content Delivery Network services.

For more information about Tata Communications’ Data Center services, please visit the following webpages:

http://www.tatacommunications.com/enterprise/datacenter

http://www.tatacommunications.com/news/release-view.asp?d=20080605-iso

http://www.tatacommunications.com/news/release-view.asp?d=20070613-managed

About Tata Communications

Tata Communications, a member of the $62.5 billion Tata Group, is a leading global provider of a new world of communications. The emerging markets communications leader leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national and Indian enterprises, service providers and Indian consumers.

The firm’s range of services include transmission, IP, converged voice, mobility, managed network connectivity, hosting and storage, managed security, managed collaboration and business transformation for global enterprises and service providers, as well as Internet, retail broadband, and content services for Indian consumers. The Tata Global Network encompasses one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to more than 200 countries across 300 Pops, and more than 1 million square feet of data center and co-location facilities.

The company’s unique emerging market depth and breadth of reach includes a national fiber backbone network and access to network in over 60 cities and 125 Pops in India, strategic investments in South African converged services operator, Neotel, Sri Lanka, and Nepal and, subject to fulfillment of conditions precedent, a 50% ownership in China Enterprise Communications (CEC) providing full country VPN coverage in China.

Servicing customers from its offices in over 80 cities in 40 countries, Tata Communications is the number one global international wholesale voice operator and number one provider of international long distance, enterprise data and Internet services in India, the company was named “Best Wholesale Carrier” at the World Communications Awards in 2006, “Best Pan-Asian Wholesale
Provider” at the 2006 and 2007 Capacity Magazine Global Wholesale Telecommunications Awards, and was awarded “Best Progress in Emerging Markets” at the 2008 Mobile Communication Awards.

Tata Communications Limited along with its global subsidiaries, (Tata Communications), is listed on the Bombay Stock Exchange and the National Stock Exchange of India and its ADRs are listed on the New York Stock Exchange. (NYSE: TCL)