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T-Systems and Neural Technologies Provide T-Mobile USA with Enhanced Fraud Management Solution

3:07 pm   -   February 5th, 2008

T-Mobile USA, Inc. has contracted T-Systems North America, Inc. and Neural Technologies to provide a new fraud management solution tool to protect customer data.

Neural Technologies, a provider of risk management solutions, has cooperated with T-Systems to implement their Minotaur risk management tool. T-Mobile will use the fraud management solution to automate many manual processes with state-of-the-art detection methods to react even quicker to potential fraud events. T-Mobile will be able to better identify and stop fraud either before it happens, or as soon after an anomaly or change is detected. This will result in a cost savings and increased protection for T-Mobile customers.

“We chose Minotaur because it is a single technology platform for multiple risk management applications and is configurable to meet our needs,” said
Robert Strickland, senior vice president and chief information officer for T-Mobile, USA. “Minotaur
has the flexibility to add new data feeds, rules, neural models and profiles as our business needs change.”

“With our experience as a systems integrator for enterprise networks, we were able to efficiently and effectively integrate Nt’s Minotaur application at T-Mobile,” said Scott Hines, vice president, Sales, Industry Line Telecommunications, T-Systems North America. “Minotaur is a highly-effective fraud management solution that is scalable to all levels of systems.”

“Our Minotaur platform offers T-Mobile an enterprise solution that will meet its risk management needs going forward,” said Ian Gebbett, vice president of Worldwide Sales at Neural Technologies. “Minotaur is an extremely flexible tool with risk management capability that extends far beyond fraud management into areas such as credit risk, churn and collections optimization.”

T-Systems will serve as Prime Contractor and Integrator for hardware and software integration and services for the rollout of the fraud management system. Additionally, T-Systems and Neural Technologies will work together to address the evolving risk management needs of T-Mobile.

About T-Mobile USA
Based in Bellevue, Wash., T-Mobile USA, Inc., is a member of the T-Mobile International group, one of the world’s leading companies in mobile communications, and the mobile telecommunications subsidiary of Deutsche Telekom AG. By the end of the third quarter of 2007, approximately 114 million mobile customers were served by the mobile segment of the Deutsche Telekom group — nearly 28 million by T-Mobile USA — all via a common technology platform based on GSM, the world’s most widely used digital wireless standard. T-Mobile’s innovative wireless products and services help empower people to connect effortlessly to those who matter most. Multiple independent research studies continue to rank T-Mobile highest, in numerous regions throughout the U.S. in wireless customer care. For more information, please visit www.t-mobile.com. T-Mobile is a federally registered trademark of Deutsche Telekom AG.

About T-Systems
T-Systems delivers high-quality services combining information and communication technology (ICT). The company’s broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multinational corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company’s special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT and communication technology to produce new solutions. In 2006, 56,000 employees in over 20 countries achieved a turnover of 12.6 billion euros.

About Neural Technologies
Formed in 1990, Neural Technologies (Nt) has built upon its foundation in research, development and consultancy in neural analysis and design, to provide quality products that increase bottom-line returns for its customers around the globe.

The company’s principal focus is based on end-to-end risk management for global telecommunications companies, financial institutions and government organisations, through its flagship product suite Minotaur.

Corporations who have benefited from Nt’s solutions comprise GE Money, Sprint Nextel, AT&T, DirecTV, Telkom SA, Orange, Vivatel, 02, SFR, TDC, Turkcell, Brasil Telecom, VimpelCom, DiGi Malaysia, Axtel and Digitel.

For more information, visit www.neuralt.com.

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  2. Dealer Fraud on the Rise in the Telecom Industry Dealer fraud is on rise, according to risk management software solution provider Neural Technologies. The company reports seeing a marked increase in attempts by dealers to defraud telecommunication and pay TV companies, through scams such as identify fraud, violation of pre/post validation checks and abuse of commission/incentive schemes. Said Luke Taylor, Neural [...]...
  3. Angola Telecom Chooses ECtel Fraud Management Solution ECtel Ltd. (NASDAQ: ECTX), a leading provider of Integrated Revenue Management™ (IRM®) solutions for communications service providers, has told OSS News Review that Angola Telecom, the principal telecommunications company in Angola, selected ECtel’s fraud management solution to protect revenue through real-time detection and prevention of fraud losses. ECtel was selected for this project together with LR [...]...
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