Subex Helps Qatar Telecom Qtel Provide Sense of Security for Customers
Subex Ltd., a leading worldwide provider of Operations and Business Support Systems (OSS/BSS) for Communication Service Providers (CSPs), has told OSS News Review that Qatar Telecom (Qtel) has successfully executed Subex’s Revenue Assurance (Moneta) and Fraud Management solutions (Nikira), both important components of the Revenue Operations Centre (ROC) platform.
With the current and expected changes in market dynamics and the need to deliver ‘next generation’ services, Qtel realized that Revenue Assurance and Fraud Management are growing more and more important to its business model.
Qtel’s Revenue Assurance and Fraud Management unit, under the Systems and Assurance department, acted accordingly and executed the Fraud Management and Revenue Assurance components of Subex’s ROC – Nikira and Moneta respectively, picking out them for their proven performance and functionality.
Nikira and Moneta unitely have provided the desired ROI to Qtel and have assisted to increase the productivity of analysts across these functions. Nikira has facilitated Qtel protect itself against fraud with greater efficiency, while keeping operating costs in check.
“This implementation was imminent and is a logical step for us to attain our control objectives. Subex completed the implementation within the specified time frame and within budget. Our customer experience with them has been healthy so far and we look forward to a productive and long-term partnership with Subex,” said Adel Al Mutawa, Executive Director, Group Communications, at Qtel.
“We are willing that the Fraud Management and Revenue Assurance implementations have gone well at Qtel. Subex is committed to supporting any likely requirements as Qtel continues to grow their footprint in the market,” said Sudeesh Yezhuvath, COO, Subex Ltd.
With its early fraud detection, easy serviceability as well as the power to raise the productivity of analysts, Nikira has facilitated Qtel to better operational efficiencies to a notable extent. Moneta has aided Qtel boost its bottom line importantly through exposure of unbilled revenues.
Qatar Telecom (Qtel) provides both fixed and mobile telecommunications services in the state of Qatar and has a presence in 17 countries. The company is dedicated to expansion in both in the MENA region and South East Asia. Our vision is to be among the top 20 telecommunications companies in the world by 2020.
Subex Limited is a major international provider of Operations and Business Support Systems (OSS/BSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimization and Service Agility – thereby enabling them to better operational efficiency to deliver enhanced service experiences to subscribers.
Subex started the concept of a Revenue Operations Center (ROC) – a centralized approach that maintains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions enable new service creation, operational transformation, subscriber-centric fulfillment, provisioning automation, revenue assurance, cost management, data integrity management, fraud management and interconnect / inter-party settlement.
The company’s customers include thirty six of the world’s seventy two biggest* telecommunications service providers. The company has more than three hundred installations across 70 countries.
* Forbes’ Global 2000 list, 2009
