Sigma Systems’ VOIP Solutions Deployed at Cogeco Cable
Sigma Systems, www.sigma-systems.com, a premier provider and leader in the design, development and deployment of OSS service management solutions, has told OSS News Review that Cogeco Cable has selected and deployed Sigma’s Residential Voice Service Package and services to deliver SIP-based VoIP services across its Ontario region.
Cogeco will leverage Sigma’s Service Management Platform (SMP) and Voice Service Package to configure, provision and manage both VoIP and HSI services on the SMP platform to support its evolving business needs. Sigma’s Solutions will provide Cogeco with the appropriated platform to support the increase of the VoIP customer base, decrease average call handling time and easily introduce new features to their VoIP services in the future. Sigma was selected and deployed at Cogeco based upon its tremendous track record of delivering complex VoIP solutions - to date over 20 VoIP deployments worldwide.
Sigma’s solutions are designed to help broadband service providers drive new revenue opportunities and reduce operating costs. Increased customer satisfaction, better data integrity are direct results of Sigma’s Voice Service Package. These comprehensive, integrated cable solutions span high-speed data, ISP, voice, video and converged multi-media services and are proven in over 50 deployments.
“The time is ripe for cable operators to offer an enhanced user experience as a differentiator over traditional telcos,” adds Tim Spencer, President and COO for Sigma. “They must be able to exercise precise control over the delivery of complex services like VoIP that involves tightly managing the overall business/operational process and network integration. With Sigma’s solutions, service providers can capitalize on the benefits of the end-to-end automation which allow them to deliver and manage their growing product and subscriber base, more efficiently than ever before.”
The Sigma Service Management Platform and Voice Service Package provides Cogeco order management, resource management, service provisioning and inter-carrier gateway integration capabilities for VoIP services such as dial tone, voice mail, long distance service provider selection and CLASS/calling features. Our solutions encapsulate the broadband IP services domain expertise and best practices that Sigma has gained from working closely with many of the world’s largest service providers.
About Sigma Systems
Sigma Systems is a premier provider and leader in the design, development, and deployment of OSS service management solutions. A global company, we automate Communications Service Providers’ (CSPs) business and operational processes enabling them to define, activate, manage and diagnose subscribed, on-demand and real-time IP broadband and wireless services. Sigma All Play Solutions provide the “Intelligence Behind Converged Services Delivery”. Sigma’s proven software provides CSPs with industry leading solutions for voice (circuit switch, VoIP, SIP, cellular voice), video (IPTV, DTV, ITV, VOD, PPV), data (DSL, DOCSIS, 2-way satellite, mobile and WiFi/WiMax data), and IMS-based services.
Sigma has 11 years experience using a proven implementation methodology that provides rapid deployment integration and turn-up in multi-service, multi-technology operating environments. Today, we manage over fifty (50) deployments for communications service providers with a combined total of approximately 30million subscribers managed on our platform, across North America, EMEA, CALA and APAC. For more information, please visit www.sigma-systems.com
Related Articles:
- Sigma Systems’ Proven VOIP Solutions Deployed at Cogeco Cable Sigma Systems, www.sigma-systems.com, a premier provider and leader in the design, development and deployment of OSS service management solutions, has announced that Cogeco Cable has selected and deployed Sigma’s Residential Voice Service Package and services to deliver SIP-based VoIP services across its Ontario region. Cogeco will leverage Sigma's Service Management Platform (SMP) and Voice Service Package to configure, provision and manage both VoIP and HSI services on the SMP platform to support its evolving business needs. Sigma’s Solutions will provide Cogeco with the appropriated platform to support the increase of the VoIP customer base, decrease average call handling time and...
- Sigma Systems And Xener Systems Team To Accelerate Voip Deployments In Apac Sigma Systems (www.sigma-systems.com), a premier provider and leader in the design, development and deployment of OSS service management solutions and Xener Systems, Inc., (www.xener.com), a key provider of Next Generation Networks, of Seoul, Korea, have signed a strategic alliance to accelerate and collaborate on voice over IP (VoIP) solutions in Korea and Asia Pacific. “Softswitch vendors now recognise the value of an integrated service management platform to enable operators to deliver an end-to-end solution as an integral part of a complete service delivery model,” said Sigma Systems president and COO Tim Spencer. “As such, we have forged a strategic alliance...
- Sigma Systems Presentation on Interactive Advertising at Cable Congress 2008 Sigma Systems, a recognized industry leader, has been requested by Cable Congress and TM Forum to examine interactive advertising, its ability to influence consumer buying decisions as well as capture new sources of revenue for service providers around the world, at this week’s Cable Congress conference in Madrid. What: Interactive advertising in partnership with advertising, financial and cable experts from both sides of the Atlantic, including executives from TM Forum, Sea Change, Broadband Consulting Partners, Liberty Global and EuroCableLabs. The presentation will cover: *** Opportunities and challenges for interactive advertising; *** Digital TV’s potential to change the traditional advertising model;...
- Sigma Systems Releases Update of Third Generation Broadband IP Solutions Sigma Systems, a provider and leader in the design, development and deployment of OSS service management solutions, has announced the general availability of Release 3.2 of its broadband IP service management solutions. Sigma Solution Release 3.2 is the assembly of the industry best practices for OSS service management and relevant order management, service authorization, resource management, provisioning/activation, and self-care of HSD/ISP, VoIP and digital video services. Sigma's Broadband IP Solutions are pre-configured to manage triple play deployments and afford a common solution architecture to migrate to "All Play" services in support of the evolution to IMS. These solutions may be...
- Sigma Systems Presentation on Advanced Advertising and Advanced IP Service Fulfillment at SCTE Cable-Tec 2008 Sigma Systems, a recognized industry leader, has been enlisted by the Society of Cable Telecommunications Engineers (SCTE) to speak on leveraging subscriber data for advanced advertising at the upcoming SCTE Cable-Tec Expo in Philadelphia. What: Cable operators are now looking at offering advanced advertising in order to substantially increase their advertising revenues, and to protect their advertising market share against erosion from Internet advertising and IPTV competitors. In order to compete more effectively against Internet advertising, cable operators must upgrade their advertising platforms and subscriber-analytics capabilities in order to provide more Internet-like advertising qualities. Brian Cappellani, CTO for Sigma Systems,...
- Sigma Systems Announces General Market Availability Of Its Voice Client Services Center Sigma Systems, www.sigma-systems.com, a premier provider and leader in the design, development and deployment of OSS service management solutions, today announced the availability of the Sigma Voice Client Services Centre (CSC), which provides VoIP users with an easy online alternative to speaking on the phone with contact centre representatives. "With Sigma Voice CSC, customer satisfaction is greatly improved as subscribers to broadband VoIP services are empowered to place orders and self-activate services over the Web," said Preston Gilmer, Vice-President, Product Marketing, Sigma Systems. "Voice CSC also triggers additional revenues by promotional up-sell on a service provider's member services portal. Our...
- Charter Communications Chooses Sigma Systems’ Service Management Platform Sigma Systems, a global leader in service management solutions for broadband service providers, has recently announced that Charter Communications, Inc. (NASDAQ: CHTR), third largest publicly traded cable operator in the United States, has selected Sigma to provide enterprise-wide Operation Support Systems (OSS) for Charter Telephone® and Charter High-Speed® Internet services. The agreement provides Charter with an integrated next-generation platform for service provisioning and activation, and resource management across all service domains. Charter selected the award winning Sigma Service Management Platform (SMP), to seamlessly integrate its business, operational and network management systems, and to provide end-to-end automation of residential and commercial...
- Sigma Systems Launches Commercial Voice Service Package Sigma Systems, a provider and leader in the design, development and deployment of OSS service management solutions, has launched its Commercial Voice Service Package. The Sigma Commercial Voice Service Package provides a robust OSS service management solution that is pre-integrated to define, provision, and maintain hosted commercial voice services on both TDM and IP networks. The service package encapsulates the voice services domain expertise and best practices that Sigma has gained from working closely with some of the world's largest communication service providers since 1996 and this solution is applicable to any cable, telco or broadband IP service provider looking...
- Columbus Communications and Sigma Systems Sign Multi-year Arrangement Columbus Communications and Sigma Systems unveiled a deal that expands the long-standing relationship between the companies. According to the terms of the multi-year license agreement, Sigma will extend its existing deployment, which automates the fulfillment of high-speed data services and applications, to cover broadband voice over IP (VoIP). Serving a diverse and growing customer base in the Bahamas, Jamaica, Grenada and Trinidad & Tobago, Columbus Communications is one of the Caribbean region’s most technologically advanced broadband providers. “With Sigma’s advanced IP service fulfillment solutions the company has proven its ability to grow and scale to meet our requirements to power...
- Shaw Communications Upgrades with Sigma Systems OSS Sigma Systems, a provider and leader in the design, development and deployment of OSS service management solutions, has been selected for deployment by Shaw Communications Inc. Shaw Communications Inc. is the largest broadband cable television supplier in Western Canada and owns and operates a modern plant and network infrastructure. Sigma's SMP 3.0, Broadband Data and Voice Service Packages will be used to upgrade Shaw's existing Provisioning Platform, and will manage services such as High Speed Data, and Shaw Digital Phone and Shaw Business Voice. Shaw will also leverage SMP for future IP services using the scalable, configurable and standards-based Sigma...



