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J:COM Chooses Amdocs for Customer Management Amdocs (NYSE: DOX), the leading provider of customer experience systems, has announced that Jupiter Communications (J:COM), Japan’s largest multi-play service provider, has selected Amdocs for customer management and will upgrade its Amdocs billing system to address its future growth and manage billing for multi-play products and services. In addition, Amdocs will continue the partnership with [...]...
MetroPCS Deploys Amdocs Billing, Customer Relationship Management and Operational Support Systems MetroPCS Communications, Inc. (NYSE: PCS), the leading provider of unlimited, flat-rate, pay-in-advance wireless communications service in the U.S., and Amdocs (NYSE: DOX), the leading provider of customer experience systems, has announced that MetroPCS completed the conversion of all of its customers onto Amdocs CES 7.5. Under the six-year managed services agreement announced on October 6, [...]...
Amdocs Continues to Demonstrate Leadership in Customer Experience Systems for the Cable Broadband Industry Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), demonstrates its ongoing innovation in support of the broadband cable industry at The Cable Show. Amdocs is showcasing a prototype of its tru2way (interactive digital cable services delivered over the cable video network) technology as part of the prestigious CableNET Technology Showcase. Amdocs also [...]...
Telenor Sweden Selects Amdocs OSS to Support Fixed Line Business Amdocs (NYSE: DOX), the leading provider of customer experience systems, has recently announced that Telenor Sweden, one of the largest mobile operators in Sweden and a subsidiary of the Telenor Group, has selected Amdocs’ Operational Support System (OSS) suite of products to manage and automate its network inventory across its wireline operations. Amdocs OSS already supports [...]...
Amdocs Extends Relationship with Bell Canada for Additional Five Years through 2017 Amdocs (NYSE: DOX), the leading provider of customer experience systems, will extend its current managed services and related professional services relationship with Bell Canada to deliver and support billing and billing-related services across the organization for an additional five years through 2017. “The decision to extend our relationship with Amdocs further enhances our ongoing efficiency efforts [...]...
Amdocs Selected by Clearwire for Customer Experience Systems Deployment and Managed Services Amdocs (NYSE: DOX), the leading provider of customer experience systems, has been selected by Clearwire Communications LLC, a subsidiary of Clearwire Corporation, for a multi-year agreement for the license and implementation of Amdocs CES 7.5 products and managed services. The Amdocs products and services will support Clearwire’s retail and wholesale business. Clearwire has licensed products from [...]...
Amdocs Signs License and Managed Services Agreement With DAVE Wireless Amdocs (NYSE: DOX), the leading provider of customer experience systems, has signed a multi-year, managed services agreement with Data & Audio Visual Enterprises Wireless Inc. (DAVE Wireless), a Canadian wireless company. As part of the agreement, DAVE Wireless has licensed billing, customer care, ordering and operational support systems (OSS) products from Amdocs CES – 7.5, [...]...
Amdocs Expands and Extends Managed Services Agreement with AT&T Services through 2017 Amdocs (NYSE: DOX) has signed an agreement with AT&T Services Inc. to provide additional applications management services in support of AT&T’s Wireline customer care, billing, ordering and wholesale platforms beginning early spring of 2010. Amdocs extended agreements signed in 2007 under which it manages AT&T’s legacy consumer and wholesale platforms through 2017. About [...]...
Finland’s Elisa Chooses Amdocs for Managed Services and Billing Transformation Elisa Corporation (HEL: Elisa A), Finland’s leading provider of wireless, wireline, broadband Internet and cable TV services, and Amdocs (NYSE: DOX), the leading provider of customer experience systems, has signed a six-year managed services and billing consolidation agreement. Under the terms of the agreement, Amdocs will immediately assume responsibility for day-to-day management and maintenance of [...]...
Leading Analyst Firm Recognizes Amdocs for Charging, Billing and Partner Management Systems Amdocs (NYSE: DOX), the leading provider of customer experience systems, has been identified by Stratecast, a division of Frost and Sullivan, as holding the largest global market share in service-provider charging, billing and partner management systems. This was reported in Stratecast’s recently-published research series(1) on global billing. “With its strength in addressing the end-to-end billing functions, [...]...